All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Chaos Genius Operational
90 days ago
100.0 % uptime
Today
Chaos Genius App UI Operational
90 days ago
100.0 % uptime
Today
Chaos Genius API Operational
Chaos Genius Website Operational
90 days ago
100.0 % uptime
Today
Chaos Genius Blog Operational
90 days ago
100.0 % uptime
Today
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance - Snow Atlas -Australia south east - PROD tenant migration Mar 20, 2026 21:30 - Mar 21, 2026 03:30 PDT

Flexera will perform scheduled platform maintenance on the Snow Atlas production environment in the Australia south east (ASE) region .
Impact: Users may experience access disruptions during this time as we perform the migration.

Dates/Times:
PST: March 20th, 9:30 PM to March 21st, 3:30 AM
CET: March 21st, 5:30 AM to 11:30 AM
IST: March 21st, 10:00 AM to 4:00 PM
AEDT: March 21st, 3:30 PM to 9:30 PM
UTC: March 21st, 4:30 AM to 10:30 AM
Posted on Mar 16, 2026 - 02:49 PDT
Mar 17, 2026
[CANCELED] Scheduled maintenance - Snow Atlas -Australia south east - PROD tenant migration
Completed - The scheduled maintenance for Snow Atlas in the Australia Southeast (ASE) production environment has been canceled and will not occur during the previously communicated window. A new maintenance window will be communicated once it is confirmed.
Mar 17, 07:06 PDT
Scheduled - Flexera will perform scheduled platform maintenance on the Snow Atlas production environment in the ASE region . This maintenance activity may result in temporary service unavailability for up to 2 hours during the following window:

Dates/Times:
PST: March 18th, 5:00 AM to 7:00 PM
CET: March 18th, 1:00 PM to 3:00 PM
IST: March 18th, 5:30 PM to 7:30 PM
AEDT: March 18th, 11:00 PM to March 19th, 1:00 AM

Impact: Users may experience access disruptions during this time as we perform the migration.
Mar 16, 02:45 PDT
Flexera One - IT Visibility - EU - Third party data ingestion delay
Resolved - Inventory ingestion has been fully restored, and data processing is operating normally. We are proactively replaying customer third-party data to ensure completeness and prevent any missed updates. All other third-party data sources are already up to date and processing as expected
Mar 17, 01:11 PDT
Identified - Incident Description: We are currently investigating an issue affecting inventory ingestion within Flexera One – IT Visibility (ITV) in the EU production environment. The service is experiencing a processing backlog, which may result in delays in inventory updates from third-party data sources. ITV user interfaces and APIs remain fully accessible, and core functionality is not impacted.

Priority: P3

Restoration Activity: Our technical teams have identified the likely cause as resource constraints in a managed caching service. We have increased capacity and are actively evaluating system recovery while working to clear the backlog. We are closely monitoring the situation and will provide further updates as progress is made.
Mar 16, 21:56 PDT
Mar 16, 2026
Flexera One - IT Asset Management North America: UAT Release 2025R2.3
Completed - The scheduled maintenance has been completed.
Mar 16, 20:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 19:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.3 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: March 17 02:00 AM - March 17 04:00 AM
PDT: March 16 07:00 PM - March 16 09:00 PM
CEST: March 17 03:00 AM - March 17 05:00 AM
AEST: March 17 01:00 PM - March 17 03:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 13, 07:37 PDT
Flexera One - IT Asset Management Europe: UAT Release 2025R2.3
Completed - The scheduled maintenance has been completed.
Mar 16, 13:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.3 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: March 16 06:00 PM - March 16 08:00 PM
PDT: March 16 11:00 AM - March 16 01:00 PM
CEST: March 16 07:00 PM - March 16 09:00 PM
AEST: March 17 05:00 AM - March 17 07:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 13, 07:35 PDT
Flexera One - IT Asset Management Australia: UAT Release 2025R2.3
Completed - The scheduled maintenance has been completed.
Mar 16, 10:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.3 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: March 16 04:00 PM - March 16 06:00 PM
PDT: March 16 09:00 AM - March 16 11:00 AM
CEST: March 16 05:00 PM - March 16 07:00 PM
AEST: March 17 03:00 AM - March 17 05:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 13, 07:33 PDT
Mar 15, 2026
Flexera One - IT Visibility - APAC - Inventory upload status reporting is down
Resolved - Our teams identified the issue as an incorrect routing configuration and implemented the necessary updates to correct it. Following the change, routing behavior, traffic flow, and overall service health were validated, and all components are now confirmed to be operating normally.
Mar 15, 23:17 PDT
Investigating - Incident Description: We are currently investigating an issue affecting inventory upload status reporting within Flexera One – IT Visibility (ITV) for customers in the APAC region. Inventory ingestion is processing successfully; however, the system responsible for reporting upload processing status is failing. As a result, inventory uploads may incorrectly appear as “Timed Out” even though the underlying data ingestion may have completed successfully.

Priority: P3

Restoration Activity: Our technical teams are actively investigating the issue impacting upload status reporting and are working to identify the underlying cause. We are monitoring the situation closely and will provide further updates as progress is made.
Mar 15, 21:06 PDT
Mar 14, 2026
Scheduled Maintenance - Flexera One - Cloud Migration and Modernization (CloudScape)
Completed - The scheduled maintenance has been completed.
Mar 14, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 17:00 PDT
Scheduled - Flexera will perform scheduled maintenance on the Cloud Migration and Modernization (CloudScape) production environment to implement infrastructure enhancements. During the maintenance window, the product may be inaccessible for approximately 15 minutes.

PDT: 14th March 2026, 05:00 PM - 07:00 PM
UTC: 15th March 2026, 12:00 AM - 02:00 AM
CET: 15th March 2026, 01:00 AM - 03:00 AM
IST: 15th March 2026, 05:30 AM - 07:30 AM
AEDT: 15th March 2026, 11:00 AM - 1:00 PM
Mar 11, 10:42 PDT
Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Mar 9, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: Mar 9 21:30
UTC: Mar 9 16:00
PDT: Mar 9 09:00
CET: Mar 9 17:00
AEDT: Mar 10 03:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Mar 5, 06:27 PST
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 07:00 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: Mar 9 19:30
UTC: Mar 9 14:00
PDT: Mar 9 07:00
CET: Mar 9 15:00
AEDT: Mar 10 01:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Mar 5, 06:29 PST
Scheduled Maintenance: Flexera One - IT Visibility - NAM
Completed - The scheduled maintenance has been completed.
Mar 9, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 23:30 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

Dates/Times:
IST: Mar 9 12:00
UTC: Mar 9 06:30
PDT: Mar 8 23:30
CET: Mar 9 07:30
AEDT: Mar 9 17:30

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Mar 5, 06:20 PST
Mar 8, 2026
Mar 7, 2026
Flexera One – IT Visibility – All Regions – Export Failures
Resolved - Our technical teams have implemented corrective measures to address the issue affecting export functionality within Flexera One – IT Visibility. Post-deployment validation confirms that exports and related query services are operating normally across all regions. This incident has now been resolved. A detailed root cause analysis report will be shared in the coming days.
Mar 7, 19:35 PST
Update - Our technical teams have deployed a fix to address the export failures. Early validation indicates that export functionality has improved in some regions, and we are continuing to monitor as the changes propagate across all regions. Further updates will be provided as validation progresses.
Mar 7, 12:56 PST
Identified - Our technical teams continue to investigate the issue. A fix has been identified and is currently undergoing testing. We will provide further updates as progress is made.
Mar 7, 10:39 PST
Investigating - Incident Description: We are currently investigating an issue affecting export functionality within Flexera One – IT Visibility for customers in the North America (NAM), Europe (EU), and Asia-Pacific (APAC) regions. As a result, customers may experience failures when attempting to generate or download exports.

Priority: P2

Restoration Activity: Our technical teams have been engaged and are actively working to identify the underlying cause and implement remediation to restore normal export functionality. We are monitoring the situation closely and will provide further updates as progress is made.
Mar 7, 09:07 PST
Mar 6, 2026
Flexera One - IT Asset Management North America: Production Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 06:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 17:00 PST
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: March 06 01:00 AM - March 06 03:00 AM
PDT: March 05 05:00 PM - March 05 07:00 PM
CEST: March 06 02:00 AM - March 06 04:00 AM
AEST: March 06 12:00 PM - March 06 02:00 PM
Mar 3, 14:13 PST
Mar 5, 2026
Scheduled maintenance - Snow Atlas - All regions
Completed - The scheduled maintenance has been completed.
Mar 5, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:00 PST
Scheduled - Flexera will perform scheduled platform maintenance on the Snow Atlas production environment across all regions to deploy critical bulk import fixes . This maintenance activity may result in temporary service unavailability for up to 2 hours during the following window:

Date/Time:

IST : 5th March 2026 ,06:30 PM – 08:30 PM
UTC: 5th March 2026 , 01:00 PM – 03:00 PM
GMT: 5th March 2026 , 01:00 PM – 03:00 PM
CET: 5th March 2026 , 02:00 PM – 04:00 PM
PST: 5th March 2026 , 05:00 AM – 07:00 AM
AEDT: 6th March 2026 12:00 AM – 02:00 AM
Mar 2, 23:48 PST
Mar 4, 2026
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Mar 4, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:30 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2026-03-04 23:30
PST: 2026-03-04 21:30
UTC: 2026-03-05 05:30
AEDT: 2026-03-05 16:30
IST: 2026-03-05 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Feb 26, 23:10 PST
Mar 3, 2026
Flexera One – SaaS Manager - Saas Inventory Import failures
Postmortem - Read details
Mar 16, 12:26 PDT
Resolved - The issue affecting Flexera SaaS Manager and related inventory import processes has been resolved.

Our team identified and corrected a service configuration issue that impacted authentication requests required for certain import and reconciliation jobs. The affected service has been restored across all regions.

Validation confirms that inventory imports are executing successfully, and no further impact has been observed.

We will continue to monitor the environment closely as a precaution. A detailed review is underway to ensure additional safeguards are in place to prevent recurrence.
Mar 3, 09:29 PST
Monitoring - Our teams team dentified that an associated service had not been updated. As a result, traffic was not being routed to the cluster.
The required service updates have now been completed across all regions and environments, and traffic routing has been restored accordingly. We will continue to monitor the services to ensure stability.
Mar 3, 03:40 PST
Update - We are continuing to investigate this issue.
Mar 3, 02:30 PST
Investigating - After an extended period of monitoring, our teams have observed that FSM imports continue to fail . The issue remains under active investigation, with technical teams fully engaged to identify and address the underlying cause.

We will share further updates as more information becomes available.
Mar 3, 02:30 PST
Monitoring - Incident Description: Our teams have identified and are actively investigating an issue impacting SaaS inventory imports across all regions. Affected customers may experience import failures and timeouts while processing uploads.

Priority: P2

Restoration Activity: Our teams identified the root cause as an issue with the authentication service and implemented a configuration update to resolve it. The service has now returned to normal operation, and our teams are closely monitoring the environment to ensure continued stability.
Mar 2, 12:46 PST
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