Update - Further remediation actions have been implemented to speed up the process, and imports are no longer blocked for the organizations affected by the identified issue. Imports have successfully completed for some of the impacted organizations, while processing continues for the remaining organization and is expected to complete later today. The platform remains stable, with incoming imports processing within expected timeframes. The team has identified the probable root cause of the remaining issue and is actively working on a permanent fix. The current target is to complete deployment of the permanent fix next week, pending validation and release readiness.
Jun 11, 2026 - 02:07 PDT
Monitoring - The recovery efforts continue to progress, with only a very small number of imports remaining under investigation. The platform remains stable, and the vast majority of imports are processing successfully within expected timeframes. Teams are implementing additional improvements to further optimize processing capacity while continuing to monitor recovery progress and validate sustained platform stability. Enhanced monitoring remains in place as we work toward confirming full recovery and incident closure.
Jun 09, 2026 - 23:23 PDT
Update - Our teams continue to monitor recovery progress related to inventory processing delays and timeout status behavior. The recovery efforts continue to advance, with the number of remaining timed-out imports significantly reduced. Teams are reviewing the remaining impacted imports individually to ensure processing completes successfully.
We are continuing to apply mitigation measures as needed, investigate the underlying factors contributing to the remaining delayed imports, and maintain enhanced monitoring to confirm continued recovery and full restoration of normal processing behavior. We will provide further updates as additional information becomes available.

Jun 09, 2026 - 03:48 PDT
Identified - Recovery efforts remain ongoing. The latest review shows that the number of inventory imports displaying timeout status has decreased overall compared to earlier recovery checks, although progress has been uneven while remaining queued activity is processed.

The technical team has deployed an additional fix to improve processing behavior during recovery and is continuing to monitor its effectiveness. Teams are also continuing recovery actions to help remaining queued inventory processing move through the system.

We will continue monitoring processing progress and platform stability, and will provide further updates as recovery continues.

Jun 08, 2026 - 08:49 PDT
Update - Recovery efforts continue to progress as expected. The latest review from the technical team shows the processing activity steadily reducing the remaining backlog.
The environment remains stable, and teams are continuing to monitor processing throughput and platform health to confirm sustained recovery. Monitoring will remain in place until inventory processing has fully returned to expected levels.

We will provide further updates as additional information becomes available.

Jun 08, 2026 - 05:39 PDT
Update - Recovery efforts continue to show positive progress. Based on the latest review by the technical team, the number of inventory imports reporting timeout status has continued to decline and the backlog is steadily being reduced.

The team will continue to closely monitor processing activity and platform stability to ensure recovery progresses as expected. We will provide further updates as additional information becomes available.

Jun 07, 2026 - 06:14 PDT
Update - Recovery progress continues to improve. The technical team’s latest review shows the number of inventory imports displaying timeout status has decreased compared to the previous review.

The team will continue monitoring processing progress over the weekend to confirm continued recovery and stability. We will provide another update as monitoring continues.

Jun 06, 2026 - 12:38 PDT
Monitoring - Our teams continue to monitor recovery progress, and the service remains stable following the corrective actions implemented previously. We will continue to monitor processing and overall platform health over the weekend to confirm full recovery and will provide further updates as they become available.
Jun 06, 2026 - 00:58 PDT
Update - The technical team has confirmed that the underlying service issue has stabilized, and the system has been scaled up to support recovery. A corrective fix has also been deployed for an issue that may have contributed to longer-than-expected processing times and timeout statuses.

We are continuing to monitor inventory processing progress over the weekend to confirm continued recovery and stability. We will provide another update as monitoring continues.

Jun 05, 2026 - 16:50 PDT
Update - Recovery efforts remain ongoing in North America. Our technical teams continue to monitor the corrective fix that was deployed to address a condition that may have contributed to processing delays and additional system load.

Recovery progress continues to be impacted by underlying service instability. To support recovery, traffic has been adjusted while the affected service continues to stabilize. Processing of the existing backlog is ongoing, and some inventory imports may continue to take longer than expected while queued activity is processed.

We are continuing to monitor recovery progress and overall platform stability, and will provide another update as more information becomes available.

Jun 05, 2026 - 10:31 PDT
Update - Our technical teams continue to work on recovery efforts and monitor system performance.
As part of the ongoing investigation, a corrective fix has been deployed to address a condition that may have contributed to processing delays and increased system load. Early monitoring is underway to validate the effectiveness of this change.
While recovery activities continue, processing of the existing backlog is ongoing and may take additional time as the system works through queued activity. Teams are closely monitoring recovery progress and overall platform stability.

We will continue to provide updates as more information becomes available.

Jun 04, 2026 - 23:15 PDT
Update - Recovery efforts remain ongoing in North America. Our technical team continues to review remaining inventory processing delays while monitoring processing activity and recovery progress.

In parallel, we are continuing targeted work to improve the reliability and recoverability of IT Visibility inventory updates. We will provide further updates as recovery progresses and additional information becomes available.

Jun 04, 2026 - 11:47 PDT
Update - Recovery and monitoring efforts remain ongoing in North America. While processing activity continues, some inventory imports may still show a timeout status. Our teams are actively reviewing the remaining affected imports and monitoring processing trends to validate continued recovery and system stability.

We will provide further updates as additional information becomes available.

Jun 04, 2026 - 00:44 PDT
Identified - The technical team has confirmed that the EU region is operating normally at this time, and processing activity appears stable. We will continue monitoring the EU environment to ensure it remains stable.

Investigation and recovery efforts are continuing for North America, where some inventory imports may still display a timeout status while processing activity continues. The team is actively reviewing the remaining timed-out imports and tracking processing progress to confirm continued recovery. We will provide another update as more information becomes available.

Jun 03, 2026 - 11:11 PDT
Monitoring - Services are operating currently. Our teams are monitoring backlog processing and collecting data to track progress and validate that queue volumes are decreasing as expected.

We will continue to provide updates as more information becomes available.

Jun 03, 2026 - 01:50 PDT
Update - Our teams continue to investigate the issue and review the current processing activity across the platform. While some operations are completing successfully, we are still assessing the extent of the impact and validating overall system behavior.

Investigation and monitoring efforts remain ongoing as we work to better understand the underlying cause and identify any additional corrective actions that may be required. We will continue to provide updates as more information becomes available.

Jun 03, 2026 - 00:45 PDT
Update - The team has identified examples where inventory uploads and collection activity completed successfully, but some results are taking longer than expected to finish processing and may continue to display a timeout status. Further review is ongoing to better understand the current processing state and overall scope. We are continuing to monitor progress and will provide another update as more information becomes available.
Jun 02, 2026 - 11:10 PDT
Investigating - Incident Description: We are investigating an issue affecting inventory processing in Flexera One IT Visibility in the North America and Europe regions. Customers may experience longer-than-expected inventory processing times, and some inventory imports may display a timeout status while processing continues.

Priority: P2

Restoration Activity: Our technical team is actively investigating the issue and reviewing current processing activity to confirm scope and progress. We are monitoring the situation closely and will provide updates as more information becomes available.

Jun 02, 2026 - 07:29 PDT

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Degraded Performance
IT Visibility US Degraded Performance
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Snow Atlas API - UK South Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Chaos Genius Operational
Chaos Genius App UI Operational
Chaos Genius API Operational
Chaos Genius Website Operational
Chaos Genius Blog Operational
Technopedia Operational
Technopedia Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Software Vulnerability Manager Jun 14, 2026 22:30 - Jun 15, 2026 00:30 PDT

Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.
Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CDT: 2026-06-15 00:30
PDT: 2026-06-14 22:30
UTC: 2026-06-15 05:30
AEST: 2026-06-15 15:30
IST: 2026-06-15 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.

Posted on Jun 10, 2026 - 04:48 PDT

Scheduled Maintenance - Software Vulnerability Research Jun 15, 2026 22:30 - Jun 16, 2026 00:30 PDT

Flexera will be performing Scheduled Maintenance on Software Vulnerability Research (SVR).
Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CDT: 2026-06-16 00:30 – 02:30
PDT: 2026-06-15 22:30 – 2026-06-16 00:30
UTC: 2026-06-16 05:30 – 07:30
AEST: 2026-06-16 15:30 – 17:30
IST: 2026-06-16 11:00 – 13:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.

Posted on Jun 10, 2026 - 04:50 PDT

Scheduled Maintenance - Flexera One - IT Visibility APAC Jun 16, 2026 09:00-11:00 PDT

Flexera will be performing updates on Flexera One IT Visibility in the APAC region. During this maintenance users may notice unexpected behaviour and errors throughout the Flexera One website: logins, navigation, reports etc.

Scheduled Maintenance Window:
PDT: June 16 09:00 am - 11:00 am
CDT: June 16 11:00 am - 01:00 pm
CET: June 16 06:00 pm - 08:00 pm
AEST: June 17 02:00 am - 04:00 am
UTC: June 16 04:00 pm - 06:00 pm
EDT: June 16 12:00 pm - 02:00 pm
IST: June 16 09:30 pm - 11:30 pm

Posted on Jun 11, 2026 - 22:37 PDT

Scheduled Maintenance - Flexera One - IT Visibility EU Jun 23, 2026 09:15-11:15 PDT

Flexera will be performing updates on Flexera One IT Visibility in the EU region. During this maintenance users may notice unexpected behaviour and errors throughout the Flexera One website: logins, navigation, reports etc.

Scheduled Maintenance Window:
PDT : June 23 09:15 am - 11:15 am
CDT : June 23 11:15 am - 01:15 pm
CEST: June 23 06:15 pm - 08:15 pm
AEST: June 24 02:15 am - 04:15 am
UTC : June 23 04:15 pm - 06:15 pm
EDT : June 23 12:15 pm - 02:15 pm
IST : June 23 09:45 pm - 11:45 pm

Posted on Jun 11, 2026 - 22:41 PDT

Scheduled Maintenance - Flexera One - IT Visibility NAM Jun 25, 2026 12:00-14:00 PDT

Flexera will be performing updates on Flexera One IT Visibility in the NAM region. During this maintenance users may notice unexpected behaviour and errors throughout the Flexera One website: logins, navigation, reports etc.

Scheduled Maintenance Window:
PDT : June 25 12:00 am - 02:00 am
CDT : June 25 02:00 am - 04:00 am
CEST: June 25 09:00 am - 11:00 am
AEST: June 25 05:00 pm - 07:00 pm
UTC : June 25 07:00 am - 09:00 am
EDT : June 25 03:00 am - 05:00 am
IST : June 25 12:30 pm - 02:30 pm

Posted on Jun 11, 2026 - 22:44 PDT
Jun 11, 2026
Resolved - Our teams identified an issue affecting the database server and performed a restart, which successfully restored service. We will continue to investigate the underlying root cause to determine what led to the issue and identify any necessary preventative measures. Additional details and findings will be shared in a post-mortem report.
Jun 11, 23:24 PDT
Investigating - Incident Description: We are investigating an issue affecting a small subset of customers in the Australia production environment using Snow Atlas. Affected users may be unable to access certain Snow Atlas pages, including the Home page and SAM Core Overview page.

Priority: P2

Restoration Activity: Technical teams have engaged and are actively investigating the issue. Current analysis confirms the impact is limited to a small subset of customers in the Australia region. We are closely monitoring the environment and will provide further updates as additional information becomes available.

Jun 11, 18:38 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 21:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: June 12 03:00 AM - June 12 05:00 AM
PDT: June 11 08:00 PM - June 11 10:00 PM
CEST: June 12 05:00 AM - June 12 07:00 AM
AEST: June 12 01:00 PM - June 12 03:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Jun 10, 15:46 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 02:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research (SVR).
Software Vulnerability Research will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-06-11 04:30 – 06:30
PDT: 2026-06-11 02:30 – 04:30
UTC: 2026-06-11 09:30 – 11:30
AEST: 2026-06-11 19:30 – 21:30
IST: 2026-06-11 15:00 – 17:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.

Jun 8, 01:35 PDT
Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 12:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: June 10 06:00 PM - June 10 08:00 PM
PDT: June 10 11:00 AM - June 10 01:00 PM
CEST: June 10 08:00 PM - June 10 10:00 PM
AEST: June 11 04:00 AM - June 11 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Jun 9, 08:28 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 10:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: June 10 04:00 PM - June 10 06:00 PM
PDT: June 10 09:00 AM - June 10 11:00 AM
CEST: June 10 06:00 PM - June 10 08:00 PM
AEST: June 11 02:00 AM - June 11 04:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Jun 9, 08:27 PDT
Jun 9, 2026
Completed - The scheduled maintenance has been completed.
Jun 9, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 05:30 PDT
Scheduled - Maintenance will be performed on Snow Atlas production cluster across Australia-hosted environments as part of the migration activity.
Impact:
Users may experience temporary unavailability for impacted applications during the migration and application restart activities.
Reason:
To support migration activities, infrastructure modernization, and platform resiliency improvements.
Dates/Times:
IST: June 9th, 6:00 PM to 8:00 PM
UTC: June 9th, 12:30 PM to 2:30 PM
UK Time (BST): June 9th, 1:30 PM to 3:30 PM
Sweden Time (CEST): June 9th, 2:30 PM to 4:30 PM
AEST: June 9th, 10:00 PM to June 10th, 12:00 AM
PDT: June 9, 2026, 5:30 AM – 7:30 AM PDT

Jun 6, 01:11 PDT
Jun 8, 2026
Resolved - Validation of the corrective fix has been successful, and previously impacted inventory import workflows are now processing normally.
Our teams have continued to monitor performance and processing activity across affected regions over the weekend and have observed stable system behavior with no further signs of the issue. As a result, this issue is now considered resolved.

Jun 8, 00:47 PDT
Update - Validation of the corrective fix continues to produce positive results. Previously impacted inventory import workflows are processing successfully, and teams are continuing to monitor performance and processing activity across affected regions to confirm sustained recovery.

Monitoring activities will continue through the weekend to ensure stability and consistent processing. We will provide further updates as additional validation is completed.

Jun 7, 06:15 PDT
Update - Validation following the corrective fix continues to show positive results. Previously affected third-party inventory import workflows are now completing successfully, and teams continue to monitor processing behavior across impacted regions.

We will continue monitoring through the weekend and provide updates as validation progresses.

Jun 6, 13:02 PDT
Update - Post deployment of a corrective fix, initial observations are encouraging and indicate improved processing behavior following the change.
Validation efforts are ongoing to confirm that affected workflows are completing successfully from end to end. Teams continue to closely monitor system performance and recovery progress to ensure the issue has been fully addressed.
We will provide further updates as additional information becomes available.

Jun 6, 01:03 PDT
Monitoring - Teams have completed the production deployment of the fix and are monitoring upload behavior across impacted regions.

Initial production results are positive, and larger third-party inventory uploads are now being received successfully. Teams are continuing to validate downstream processing to confirm imports complete as expected.

We will provide another update once additional production validation is complete.

Jun 5, 11:21 PDT
Identified - Our teams have completed additional validation of the fix in the test environment, including larger uploads and multiple import paths. Results continue to be positive, and teams are working through the next steps needed for a controlled production rollout.

We are continuing to validate remaining scenarios and review upload-processing behavior to ensure the fix addresses the issue safely before broader deployment.

We will provide another update as rollout planning and validation progress.

Jun 5, 11:06 PDT
Update - Our teams have developed and deployed a fix to address the issue affecting data uploads in a test environment. Initial validation indicates improved upload success rates, and teams are currently performing comprehensive testing to verify end-to-end processing and data integrity before proceeding with a broader rollout.

In parallel, the investigation into intermittent request-processing behavior remains ongoing. Teams are continuing to analyze system performance and stability to ensure the underlying issues are fully addressed .

We will continue to monitor progress closely and provide additional updates as more information becomes available.

Jun 5, 01:15 PDT
Investigating - Incident Description: We are investigating an issue affecting third-party inventory imports in IT Asset Management. As a result, some customers may experience third-party inventory imports timing out, failing, or remaining in progress longer than expected.

Priority: P2

Restoration Activity: Technical teams have identified that some third-party inventory uploads are not completing successfully after the import package is created. Teams are applying backend mitigation where available while continuing work to restore the standard upload flow.

Jun 4, 14:17 PDT
Jun 7, 2026
Jun 6, 2026
Jun 5, 2026
Jun 4, 2026
Resolved - Our technical team has confirmed that batch processing has recovered and is operating as expected. Earlier delays have been addressed, and queued work is now processing normally. We will keep monitoring the environment to ensure stability, and this incident is now resolved.
Jun 4, 11:58 PDT
Update - Processing activity continues to improve, and backlog levels are steadily decreasing. Our teams remain in a monitoring phase while the remaining queued work is processed and are continuing to track processing rates and queue volumes to validate sustained recovery.

We will provide further updates as more information becomes available.

Jun 4, 00:45 PDT
Monitoring - Our technical team has added processing capacity to improve batch processing throughput and reduce the remaining backlog. Additional processing capacity remains in place and is helping queued work continue to process. Processing activity has improved, and the backlog is continuing to decrease. The team is keeping the incident in a monitoring state while the remaining queued work clears and will continue tracking throughput and queue levels to confirm full recovery.
Jun 3, 19:52 PDT
Update - Our technical team is continuing recovery work to restore expected batch processing levels. Cleanup activities have been completed to reduce the current queue, and processing throughput is now improving. The team is continuing to monitor progress while recovery efforts remain in progress.
Jun 3, 13:46 PDT
Identified - Our technical team is continuing recovery work to restore expected batch processing levels. Additional processing capacity has been added to help reduce the current queue, and the team is continuing to review how queued jobs are being distributed for processing to improve overall throughput. Recovery efforts remain in progress, and we will continue monitoring the environment while work continues.
Jun 3, 11:22 PDT
Investigating - Incident Description: We are investigating an issue affecting batch job processing for Flexera One IT Asset Management in the North America region.

As a result, customers may experience delays in the completion of scheduled or queued batch processing jobs.

Priority: P2

Restoration Activity: Our technical team is actively working to restore expected batch processing levels. Recovery actions are underway to increase processing capacity, reduce the current queue, and improve batch job processing throughput. We will continue to monitor progress and provide updates as recovery work continues.

Jun 3, 09:00 PDT
Completed - The scheduled maintenance has been completed.
Jun 4, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 PDT
Scheduled - Flexera will be performing updates on Flexera One IT Visibility in the NAM region. During this maintenance users may notice unexpected behaviour and errors throughout the Flexera One website: logins, navigation, reports etc.

Scheduled Maintenance Window:
PDT: June 04 00:00 am - 02:00 am
CDT: June 04 02:00 am - 04:00 am
CET: June 04 09:00 am - 11:00 am
AEST: June 04 05:00 pm - 07:00 pm
UTC: June 04 07:00 am - 09:00 am
EDT: June 04 03:00 am - 05:00 am
IST: June 04 12:30 pm - 02:30 pm

May 25, 05:36 PDT
Jun 3, 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 09:15 PDT
Scheduled - Flexera will be performing updates Flexera One IT Visibility in the EU region. During this maintenance users may notice unexpected behaviour and errors throughout the Flexera One website: logins, navigation, reports etc.

Scheduled Maintenance Window:
PDT: June 03 09:15 am - 11:15 am
CDT: June 03 11:15 am - 01:15 pm
CET: June 03 06:15 pm - 08:15 pm
AEST: June 04 02:15 am - 04:15 am
UTC: June 03 04:15 pm - 06:15 pm
EDT: June 03 12:15 pm - 02:15 pm
IST: June 03 09:45 pm - 11:45 pm

May 25, 05:34 PDT
Completed - The scheduled maintenance has been completed.
Jun 3, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 09:00 PDT
Scheduled - Flexera will be performing updates on Flexera One IT Visibility in the APAC region. During this maintenance users may notice unexpected behaviour and errors throughout the Flexera One website: logins, navigation, reports etc.

Scheduled Maintenance Window:
PDT: June 03 09:00 am - 11:00 am
CDT: June 03 11:00 am - 01:00 pm
CET: June 03 06:00 pm - 08:00 pm
AEST: June 04 02:00 am - 04:00 am
UTC: June 03 04:00 pm - 06:00 pm
EDT: June 03 12:00 pm - 02:00 pm
IST: June 03 09:30 pm - 11:30 pm

May 25, 05:30 PDT
Resolved - Incident Description: We experienced a service disruption affecting Snow Atlas access through snowsoftware.io in the West EU region. During this time, customers in the affected region may have been unable to access the service.

Priority: P1

Impact Start Time: 6:11 AM PDT
Impact End Time: 6:28 AM PDT
Impact Duration: 17 minutes

Restoration Activity: The service disruption has been resolved, and Snow Atlas access in the West EU region has been restored.

We are continuing to monitor the environment to ensure sustained service stability.

A formal root cause analysis will be conducted, and a post-mortem report containing the incident summary, root cause, future preventative measures, and other relevant details will be shared in the coming days.

Jun 3, 07:49 PDT
Completed - The scheduled maintenance has been completed.
Jun 3, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:30 PDT
Scheduled - Maintenance will be performed on Snow Atlas production cluster in the Australia Southeast (ASE) region as part of the migration to Australia East (AE).

Impact:
Users may experience access disruptions or intermittent connectivity issues during this time as we perform the migration.

The schedule is listed here:
Dates/Times:
EDT: June 3rd, 8:30 AM to 10:30 AM
CEST: June 3rd, 2:30 PM to 4:30 PM
IST: June 3rd, 6:00 PM to 8:00 PM
AEST: June 3rd, 10:30 PM to 12:30 PM
PDT: June 3rd, 5:30 AM to 7:30 AM

May 27, 23:30 PDT
Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 22:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 20:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.5 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: June 03 03:00 AM - June 03 05:00 AM
PDT: June 02 08:00 PM - June 02 10:00 PM
CEST: June 03 05:00 AM - June 03 07:00 AM
AEST: June 03 01:00 PM - June 03 03:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

May 28, 15:44 PDT
Resolved - The issue affecting Beacon-related workflows in the APAC region has been resolved. Technical teams completed a service update, and validation has confirmed that the affected workflow is now accessible. We will continue to monitor the service to ensure continued stability.
Jun 2, 14:55 PDT
Update - Technical teams have identified that the issue is likely related to a service compatibility issue affecting Beacon-related workflows in the APAC region.

As part of the remediation effort, the team is validating a service update in lower environments before making any production change. The team is also continuing to review the contributing factors that led to the compatibility issue. We will provide another update as validation progresses.

Jun 2, 11:06 PDT
Identified - Our technical teams have identified a potential root cause for the issue and are actively working to implement and validate a fix.

Investigation and remediation efforts remain ongoing, and teams are closely monitoring the environment throughout the implementation process. Further updates will be provided as they become available.

Jun 2, 03:21 PDT
Investigating - Incident Description: We are currently investigating an issue affecting a subset of our customers in the APAC production environment who may encounter Red bar errors when attempting to reconfigure or redirect a Beacon .

Priority: P2

Restoration Activity: Our technical and support teams havebeen engaged and they have identified that the issue is affecting multiple APAC production tenants. Initial investigations have ruled out several potential causes, and teams are continuing to analyze service dependencies and platform behavior to determine the root cause.

Jun 2, 00:41 PDT
Resolved - Data ingestion and export functionality for Snow Atlas in the Australia region has been restored.

Following further validation, we have confirmed there was no impact to the availability of the Snow Atlas application itself. Customers were able to access the application and view existing data throughout the incident. The impact was limited to data ingestion and export functionality following a scheduled maintenance window that extended beyond the planned downtime.

We will continue to monitor the service to ensure continued stability. A full post-mortem report containing a detailed incident summary, root cause, and future preventative measures will be shared in the coming days.

Jun 2, 09:18 PDT
Update - We are continuing to investigate the issue affecting Snow Atlas in the Australia region following the scheduled maintenance window that extended beyond the planned downtime. Initial reports indicated that Snow Atlas was unavailable; however, based on the latest update, customers can access the Snow Atlas application in the Australia region and view existing data.

At this time, customers may be unable to ingest new data or export data while remediation efforts continue. Ingestion and export requests are currently queuing and are expected to be processed once data ingestion is re-enabled. Our technical team is continuing work to restore full functionality, and we will provide further updates as progress is made.

Jun 2, 08:20 PDT
Investigating - Incident Description: We are currently investigating reports of Snow Atlas being inaccessible in the Australia region. The issue began following a scheduled maintenance window that extended beyond the planned downtime. Customers in the Australia region may be unable to access Snow Atlas at this time.

Priority: P2

Restoration Activity: Our technical team is actively working to restore access and remediate the issue. We are continuing to monitor progress closely and will provide further updates as remediation efforts continue.

Note: Following further validation, we have confirmed there was no impact to the availability of the Snow Atlas application itself. Customers were able to access the application and view existing data throughout the incident. The impact was limited to data ingestion and export functionality following the scheduled maintenance window extending beyond the planned downtime.

Jun 2, 07:46 PDT
Completed - The scheduled maintenance has been completed.
Jun 2, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 05:30 PDT
Scheduled - As part of the ongoing migration activities and platform resiliency improvements, Flexera will be performing scheduled maintenance across Australia-hosted environments. During this migration activity, Australia Southeast/East tenant would be inaccessible.
Impact:
Users may be unable to access tenant and experience temporary unavailability for impacted applications during the migration and application restart activities.

Dates/Times:
IST: June 2nd, 6:00 PM to 8:00 PM
UTC: June 2nd, 12:30 PM to 2:30 PM
UK Time (BST): June 2nd, 1:30 PM to 3:30 PM
Sweden Time (CEST): June 2nd, 2:30 PM to 4:30 PM
AEST: June 2nd, 10:00 PM to June 3rd, 12:00 AM
PDT: June 2nd, 5:30 AM to 7:30 AM

May 29, 09:01 PDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Resolved - Our teams continue to monitor the environment closely. No ongoing customer-facing impact had been reported, and systems remain stable with the current workaround in place.

Root cause investigation efforts are still ongoing, and technical teams continue to validate a permanent fix to prevent recurrence. Further updates will be shared via a post-mortem report.

May 29, 03:23 PDT
Monitoring - Incident Description: We are currently experiencing an issue affecting a subset of Snow Atlas customers in the APAC region. Affected users may encounter HTTP 500 errors when accessing the application.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue and have identified a potential root cause. As an immediate mitigation, service restarts were performed on the affected components, which restored functionality for impacted customers. Teams are continuing their investigation to implement a permanent resolution and are closely monitoring the environment to ensure ongoing stability. Further updates will be provided as more information becomes available.

May 28, 20:07 PDT
Completed - The scheduled maintenance has been completed.
May 29, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research (SVR).
Software Vulnerability Research will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-05-29 01:30
PDT: 2026-05-28 23:30
UTC: 2026-05-29 06:30
AEST: 2026-05-29 16:30
IST: 2026-05-29 12:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.

May 26, 23:15 PDT
May 28, 2026
Completed - The scheduled maintenance has been completed.
May 28, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.
Software Vulnerability Manager will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-05-28 06:30
PDT: 2026-05-28 04:30
UTC: 2026-05-28 11:30
AEST: 2026-05-28 21:30
IST: 2026-05-28 17:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.

May 26, 04:23 PDT
Completed - The scheduled maintenance has been completed.
May 28, 04:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: May 28 02:00 AM - May 28 04:00 AM
PDT: May 27 07:00 PM - May 27 09:00 PM
CEST: May 28 04:00 AM - May 28 06:00 AM
AEST: May 28 12:00 PM - May 28 02:00 PM

May 22, 15:15 PDT
Completed - The scheduled maintenance has been completed.
May 28, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 23:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 24, 23:31 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

NAM
Dates/Times:
IST: May 28 12:00
UTC: May 28 06:30
PDT: May 27 23:30
CEST: May 28 08:30
AEST: May 28 16:30

During the scheduled maintenance period, all customer-facing pages will remain accessible.Except reports (template and custom) will not be accessible

May 24, 23:08 PDT