All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication ? Operational
IT Asset Management - US Inventory Upload ? Operational
IT Asset Management - US Login Page ? Operational
IT Asset Management - US Batch Processing System ? Operational
IT Asset Management - US Business Reporting ? Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs ? Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication ? Operational
IT Asset Management - EU Inventory Upload ? Operational
IT Asset Management - EU Login Page ? Operational
IT Asset Management - EU Batch Processing System ? Operational
IT Asset Management - EU Business Reporting ? Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs ? Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication ? Operational
IT Asset Management - APAC Inventory Upload ? Operational
IT Asset Management - APAC Login Page ? Operational
IT Asset Management - APAC Batch Processing System ? Operational
IT Asset Management - APAC Business Reporting ? Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US ? Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One – APIs – North America Operational
api.flexera.com ? Operational
beta.api.flexera.com ? Operational
Flexera One – APIs – Europe Operational
api.flexera.eu ? Operational
beta.api.flexera.eu ? Operational
Flexera One – APIs – APAC Operational
api.flexera.au ? Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation ? Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: Flexera One - IT Visibility - US Oct 13, 2025 00:00-02:00 PDT

Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 13 00:00 am - 02:00 am
CDT: Oct 13 02:00 am - 04:00 am
CEST: Oct 13 09:00 am - 11:00 am
AEST: Oct 13 05:00 pm - 07:00 pm
UTC: Oct 13 07:00 am - 09:00 am
EDT: Oct 13 03:00 am - 05:00 am
IST: Oct 13 12:30 pm - 02:30 pm
Posted on Oct 08, 2025 - 06:12 PDT

Scheduled Maintenance: Flexera One - IT Visibility - APAC Oct 13, 2025 09:00-11:00 PDT

Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 13 09:00 am - 11:00 am
CDT: Oct 13 11:00 am - 01:00 pm
CET: Oct 13 05:00 pm - 07:00 pm
AEST: Oct 13 02:00 am - 04:00 am
UTC: Oct 13 04:00 pm - 06:00 pm
EDT: Oct 13 12:00 pm - 02:00 pm
IST: Oct 13 09:30 pm - 11:30 pm
Posted on Oct 08, 2025 - 06:08 PDT

Scheduled Maintenance: Flexera One - IT Visibility - EU Oct 13, 2025 09:15-11:15 PDT

Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 13 09:15 am - 11:15 am
CDT: Oct 13 11:15 am - 01:15 pm
CET: Oct 13 05:15 pm - 07:15 pm / CEST: Oct 13 06:15 pm - 08:15 pm
AEST: Oct 13 02:15 am - 04:15 am
UTC: Oct 13 04:15 pm - 06:15 pm
EDT: Oct 13 12:15 pm - 02:15 pm
IST: Oct 13 09:45 pm - 11:45 pm
Posted on Oct 08, 2025 - 06:10 PDT

Scheduled Maintenance: Flexera One - IT Visibility & CLM - US Oct 14, 2025 00:00-02:00 PDT

Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 14 00:00 am - 02:00 am
CDT: Oct 14 02:00 am - 04:00 am
CEST: Oct 14 09:00 am - 11:00 am
AEST: Oct 14 05:00 pm - 07:00 pm
UTC: Oct 14 07:00 am - 09:00 am
EDT: Oct 14 03:00 am - 05:00 am
IST: Oct 14 12:30 pm - 02:30 pm
Posted on Oct 10, 2025 - 00:17 PDT

Scheduled Maintenance: Flexera One - IT Visibility & CLM - APAC Oct 14, 2025 09:00-11:00 PDT

Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 14 09:00 am - 11:00 am
CDT: Oct 14 11:00 am - 01:00 pm
CET: Oct 14 05:00 pm - 07:00 pm / CEST: Oct 14 06:00 pm - 08:00 pm
AEST: Oct 15 02:00 am - 04:00 am
UTC: Oct 14 04:00 pm - 06:00 pm
EDT: Oct 14 12:00 pm - 02:00 pm
IST: Oct 14 09:30 pm - 11:30 pm
Posted on Oct 10, 2025 - 00:18 PDT

Scheduled Maintenance: Flexera One - IT Visibility & CLM - EU Oct 14, 2025 09:15-11:15 PDT

Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 14 09:15 am - 11:15 am
CDT: Oct 14 11:15 am - 01:15 pm
CET: Oct 14 05:15 pm - 07:15 pm / CEST: Oct 14 06:15 pm - 08:15 pm
AEST: Oct 15 02:15 am - 04:15 am
UTC: Oct 14 04:15 pm - 06:15 pm
EDT: Oct 1412:15 pm - 02:15 pm
IST: Oct 14 09:45 pm - 11:45 pm
Posted on Oct 10, 2025 - 00:20 PDT
Oct 10, 2025

No incidents reported today.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Flexera One - IT Asset Management North America: UAT Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 8, 21:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 09 01:00 AM - October 09 03:00 AM
PDT: October 08 06:00 PM - October 08 08:00 PM
CEST: October 09 03:00 AM - October 09 05:00 AM
AEST: October 09 12:00 PM - October 09 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 7, 08:44 PDT
Flexera One - IT Asset Management Europe: UAT Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 8, 16:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 08 06:00 PM - October 08 08:00 PM
PDT: October 08 11:00 AM - October 08 01:00 PM
CEST: October 08 08:00 PM - October 08 10:00 PM
AEST: October 09 05:00 AM - October 09 07:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 7, 08:27 PDT
Flexera One - IT Asset Management Australia: UAT Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 8, 13:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 08 04:00 PM - October 08 06:00 PM
PDT: October 08 09:00 AM - October 08 11:00 AM
CEST: October 08 06:00 PM - October 08 08:00 PM
AEST: October 09 03:00 AM - October 09 05:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 7, 08:45 PDT
Scheduled Maintenance - Flexera One - CLM & ITV - EU
Completed - The scheduled maintenance has been completed.
Oct 8, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 08 09:15 am – 11:15 am
CDT: Oct 08 11:15 am – 01:15 pm
EDT: Oct 08 12:15 pm – 02:15 pm
UTC: Oct 08 04:15 pm – 06:15 pm
CEST: Oct 08 06:15 pm – 08:15 pm
AEDT: Oct 09 03:15 am – 05:15 am
IST: Oct 08 09:45 pm – 11:45 pm
Oct 1, 11:09 PDT
Scheduled Maintenance - Flexera One - CLM & ITV - APAC
Completed - The scheduled maintenance has been completed.
Oct 8, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:01 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 08 09:00 am – 11:00 am
CDT: Oct 08 11:00 am – 01:00 pm
EDT: Oct 08 12:00 pm – 02:00 pm
UTC: Oct 08 04:00 pm – 06:00 pm
CEST: Oct 08 06:00 pm – 08:00 pm
AEDT: Oct 09 03:00 am – 05:00 am
IST: Oct 08 09:30 pm – 11:30 pm
Oct 1, 11:07 PDT
Scheduled Maintenance on the Self Service, CWF, CM for shard4( US-4 ) and shard3( US-3 )
Completed - The scheduled maintenance has been completed.
Oct 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 01:00 PDT
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4 and US3 regions.
Dates/Times:
PDT: Oct 08th, 01:00 AM to 03:00 AM
UTC: Oct 08th, 08:00 AM to 10:00 AM
IST: Oct 08th, 01:30 PM to 03:30 PM
AEDT: Oct 08th, 07:00 PM to 09:00 PM

Impact:
During this time, users may experience intermittent issues with the Self Service , CWF consoles, CMP, and Flexera One Automation.
Oct 2, 23:00 PDT
Scheduled Maintenance - Flexera One - CLM & ITV - NA
Completed - The scheduled maintenance has been completed.
Oct 8, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 08 00:00 am – 02:00 am
CDT: Oct 08 02:00 am – 04:00 am
EDT: Oct 08 03:00 am – 05:00 am
UTC: Oct 08 07:00 am – 09:00 am
CEST: Oct 08 09:00 am – 11:00 am
AEDT: Oct 08 06:00 pm – 08:00 pm
IST: Oct 08 12:30 pm – 02:30 pm
Oct 1, 10:54 PDT
Oct 7, 2025

No incidents reported.

Oct 6, 2025
Flexera One - IT Asset Management - APAC- Service degradation
Resolved - Issue Description: Our teams earlier identified a service degradation affecting a subset of customers using Flexera One IT Asset Management in the APAC region. While backend systems remained operational throughout the incident, some users may have encountered issues accessing the application interface and error messages.

Priority: P2

Restoration Activity: Our technical teams were promptly engaged and identified that the issue was caused by scheduled maintenance activity. Although the maintenance was completed within the planned window, post-maintenance monitoring revealed that some Web UI pages were not behaving as expected. Customers may have experienced intermittent issues .

The underlying issue has been resolved, and all pages are now functioning normally. Our teams will continue to monitor the service to ensure ongoing stability.
Oct 6, 21:39 PDT
Flexera One - IT Asset Management Australia: Production Maintenance
Completed - The scheduled maintenance was completed within the advertised time window.
Oct 6, 21:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 09:00 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 06 04:00 PM - October 06 06:00 PM
PDT: October 06 09:00 AM - October 06 11:00 AM
CEST: October 06 06:00 PM - October 06 08:00 PM
AEST: October 07 03:00 AM - October 07 05:00 AM
Oct 1, 11:30 PDT
Scheduled Maintenance on the Self Service, CWF, CM for shard4( US-4 ) and shard3( US-3 )
Completed - The scheduled maintenance has been completed.
Oct 6, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 01:00 PDT
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4 and US3 regions.
Dates/Times:
PDT: Oct 06th, 01:00 AM to 03:00 AM
UTC: Oct 06th, 08:00 AM to 10:00 AM
IST: Oct 06th, 01:30 PM to 03:30 PM
AEDT: Oct 06th, 07:00 PM to 09:00 PM

Impact:
During this time, users may experience intermittent issues with the Self Service , CWF consoles, CMP, and Flexera One Automation.
Oct 2, 21:28 PDT
Oct 5, 2025
IT Maintenance Notification – Temporary Impact to Notifications and Account Services
Completed - The scheduled maintenance has been completed.
Oct 5, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 15:00 PDT
Scheduled - We will be performing scheduled system maintenance and migration activities from Friday, October 3 at 3:00 PM PDT through Sunday, October 5 at 08:00 PM PDT.

As part of this work, email notifications related to support case updates, password resets, and new user registrations will be temporarily disabled.

During this period, customers may not receive these notifications, and related account functions may be impacted. Normal functionality will resume once the maintenance is complete.
Oct 3, 10:44 PDT
Oct 4, 2025

No incidents reported.

Oct 3, 2025
Oct 2, 2025
Scheduled Maintenance: Flexera One - SaaS Manager - EU
Completed - The scheduled maintenance has been completed.
Oct 2, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 11:00 PDT
Scheduled - Flexera will be performing maintenance on SaaS Manager in the EU production environment for one hour starting at the time below:

UTC: Oct 02 06:00 PM - Oct 02 07:00 PM
PDT: Oct 02 11:00 AM - Oct 02 12:00 PM
CEST: Oct 02 08:00 PM - Oct 02 09:00 PM
AEST: Oct 03 04:00 AM - Oct 03 05:00 AM

During the scheduled maintenance period please note that SaaS Manager access might be unavailable briefly.
Sep 30, 09:50 PDT
Oct 1, 2025
[Canceled] Scheduled Maintenance - Snow Atlas - Production - Australia Southeast Region
Completed - This event has been canceled. The window was reserved as a contingency. A planned deployment completed successfully and addressed the underlying license configuration, so no maintenance is required.

No customer impact occurred or is expected.
Oct 1, 09:17 PDT
Scheduled - Scope: Maintenance will be performed on the Australia Southeast (ASE) region of the Snow Atlas production clusters.

Duration: The cluster may experience up to 2 hours of intermittent downtime.

Impact: Users may experience intermittent access disruptions during this time as we perform this work.

Reason: Reconfiguring software licenses in the cluster.

The schedule is listed here:

Australia Southeast Region:

Dates/Times:
PDT: October 2nd, 9:00 AM to 10:00 AM
CET: October 2nd, 6:00 PM to 7:00 PM
UTC: October 2nd, 4:00 PM to 6:00 PM
IST: October 2nd, 9:30 PM to 11:30 PM
AEST: October 3rd, 2:00 AM to 4:00 AM
Sep 29, 09:36 PDT
Sep 30, 2025

No incidents reported.

Sep 29, 2025
Flexera One - Cloud Cost Optimization (CCO) - NAM - Policies failing to run
Resolved - Remediation efforts have been completed, including removal of impacted resources and the addition of new capacity. Following these actions, affected pages became accessible again and policy execution has been confirmed across multiple customer environments.

The incident is now resolved and services are fully operational.
Sep 29, 09:45 PDT
Update - Remediation efforts have progressed, including replacement of the impacted infrastructure node and the addition of new capacity to stabilize the environment. As a result, affected pages are now loading again and performance has improved.

Our teams are continuing to validate functionality, with particular focus on policy execution workflows, to ensure full restoration. Further updates will be provided as progress continues.
Sep 29, 07:36 PDT
Identified - Our teams have identified a potential issue affecting one of the infrastructure nodes within the Cloud Cost Optimization platform. Our technical teams are continuing the remediation efforts, including provisioning a replacement and cleaning up degraded components. We’re working to restore full functionality and will provide updates as progress continues
Sep 29, 05:27 PDT
Update - Following further investigation, we’ve determined that the scope of impact is broader than initially assessed. Accordingly, we’ve escalated the priority to P1.
Sep 29, 04:41 PDT
Investigating - Incident Description: We are currently investigating an issue within the Cloud Cost Optimization (CCO) platform impacting customers in the NAM region. The platform remains accessible; however, affected customers may experience degraded functionality, including policies failing to run and certain automation features not loading as expected.

Priority: P1

Restoration Activity: Our technical team is actively investigating the root cause and working to restore services as quickly as possible. We will continue to share updates as we make progress toward a resolution.
Sep 29, 04:00 PDT
Sep 28, 2025
Scheduled Maintenance: Flexera One - IT Visibility - US
Completed - The scheduled maintenance has been completed.
Sep 28, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 01:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Sep 28 01:00 am - 03:00 am
CDT: Sep 28 03:00 am - 05:00 am
CEST: Sep 28 10:00 am - 12:00 pm
AEST: Sep 28 06:00 pm - 08:00 pm
UTC: Sep 28 08:00 am - 10:00 am
EDT: Sep 28 04:00 am - 06:00 am
IST: Sep 28 12:30 pm - 02:30 pm
Sep 23, 04:50 PDT
Sep 27, 2025
Scheduled Maintenance on the Self Service, CWF, CM for shard4( US-4 ) and shard3( US-3 )
Completed - The scheduled maintenance has been completed.
Sep 27, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:00 PDT
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US-4 and US-3.

Date/Time:

PDT : Sept 27th 06:00 AM - 10:00 AM
UTC : Sept 27th 01:00 PM - 05:00 PM
IST : Sept 27th 06:30 PM - 10:30 PM
AEST : Sept 27th 11:00 PM - August 28th 03:00 AM
CDT : Sept 27, 08:00 AM – 12:00 PM

Impact:
During this period, users may experience platform unavailability and intermittent issues with Self-Service, CWF consoles, CMP, and Flexera One in NAM region.
Sep 12, 05:34 PDT
Scheduled Maintenance: Flexera One - IT Visibility - NA
Completed - The scheduled maintenance has been completed.
Sep 27, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Sep 27 06:00 am - 08:00 am
CDT: Sep 27 08:00 am - 10:00 am
CEST: Sep 27 03:00 pm - 05:00 pm
AEST: Sep 27 11:00 pm - Sep 28 01:00 am
UTC: Sep 27 01:00 pm - 03:00 pm
EDT: Sep 27 09:00 am - 11:00 am
IST: Sep 27 06:30 pm - 08:30 pm
Sep 23, 06:37 PDT
Flexera One - IT Visibility - EU & APAC - PowerBI reports errors
Resolved - The hotfix deployment in the EU region has been successfully completed, and all validations have passed. The issue is now resolved.
Sep 27, 06:43 PDT
Update - The hotfix deployment in the APAC region has been successfully completed, along with the APAC data refresh and testing validation, with no issues reported. Deployment in the EU region is currently in progress.
Sep 27, 03:02 PDT
Identified - Issue Description: Our teams have identified an issue impacting PowerBI reports and widgets in the EU and APAC regions, affecting a subset of our customers. Certain business service–related widgets were failing to load for the impacted users.

Priority: P2

Restoration Activity:
The root cause of the issue was identified, and a hotfix was developed. All necessary testing and validations were successfully completed, and the hotfix is now being deployed to production. During the deployment window, customers may experience intermittent delays or errors in PowerBI reports.
Sep 26, 19:55 PDT
Sep 26, 2025
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