All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Snow Atlas API - UK South Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Chaos Genius Operational
Chaos Genius App UI Operational
Chaos Genius API Operational
Chaos Genius Website Operational
Chaos Genius Blog Operational
Technopedia Operational
Technopedia Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

Software Vulnerability Research (SVR) - Service Disruption
Resolved - Technical teams have restored service availability for Software Vulnerability Research (SVR). Recovery actions were implemented to address the service instability, and validation has confirmed that SVR functionality has been restored. We will continue to closely monitor the service to ensure ongoing stability.

A post-mortem report containing additional details, including the root cause and preventative measures, will be published in the coming days.
Jul 29, 02:52 PDT
Update - Recovery actions have been implemented; however, the service continues to experience instability under current workload conditions, resulting in ongoing service disruptions. Our teams are actively working to reduce the impact and restore service availability. Further updates will be provided as more information becomes available.
Jul 28, 23:02 PDT
Investigating - Incident Description: We are investigating an issue affecting the Software Vulnerability Research (SVR) service. Customers may be experiencing difficulties accessing or using SVR at this time.

Priority: P1

Restoration Activity: Our teams are actively investigating the issue and working to restore service. Mitigation activities are currently underway as we work to bring the service back online. Further updates will be provided as more information becomes available.
Jul 28, 21:36 PDT

Jul 28, 2026

Flexera One - APAC - Service Disruption
Resolved - Technical teams have mitigated the issue affecting Flexera One services in the APAC region. Service functionality has been restored, and validation confirms that affected applications and services are operating as expected.

During the investigation, teams identified intermittent service communication issues that resulted in access issues and errors for some customers. As part of the mitigation effort, technical teams restarted affected services, after which service functionality recovered and validation confirmed successful restoration of impacted services. We will continue to review the incident and monitor service health.
Jul 28, 19:05 PDT
Update - Our technical teams are actively investigating the issue. The issue appears to be intermittent, with some requests succeeding while others continue to fail. We are reviewing affected services and their dependencies to determine the scope of impact, identify the underlying cause, and restore service stability.
Jul 28, 17:34 PDT
Investigating - Incident Description: We are investigating an intermittent issue affecting Flexera One services in the APAC region. Customers may experience intermittent access issues or errors while using Flexera One applications and services. The issue currently appears to be limited to the APAC region.

Priority: P2

Restoration Activity: Our teams are actively investigating the issue. The scope and impact are being assessed across Flexera One services in the APAC region, and we are working to identify the underlying cause and restore service stability. Further updates will be provided as more information becomes available.
Jul 28, 16:14 PDT
Scheduled Maintenance – IT Visibility – NAM
Completed - The scheduled maintenance has been completed.
Jul 28, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:30 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:
Duration: 2 hours
Dates/Times:
AEST: July 28 2026, 4:30 PM – 6:30 PM
IST: July 28 2026, 12:00 PM – 2:00 PM
CEST: July 28 2026, 8:30 AM – 10:30 AM
UTC: July 28 2026, 6:30 AM – 8:30 AM
PDT: July 27 2026, 11:30 PM – July 28 2026, 1:30 AM

Impact: As a result of this maintenance work, all customer-facing pages will remain accessible. However, users may experience intermittent reliability issues when accessing certain areas of the user interface.
Jul 24, 02:05 PDT

Jul 27, 2026

Scheduled Maintenance – IT Visibility – EU
Completed - The scheduled maintenance has been completed.
Jul 27, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:15 PDT
Scheduled - EU
Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:
Duration: 2 hours

Date/Time:
AEST: July 28 2026, 2:15 AM – 4:15 AM
IST: July 27 2026, 9:45 PM – 11:45 PM
CEST: July 27 2026, 6:15 PM – 8:15 PM
UTC: July 27 2026, 4:15 PM – 6:15 PM
PDT: July 27 2026, 9:15 AM – 11:15 AM

Impact: As a result of this maintenance work, all customer-facing pages will remain accessible. However, users may experience intermittent reliability issues when accessing certain areas of the user interface.
Jul 24, 02:03 PDT
Scheduled Maintenance – IT Visibility – APAC
Completed - The scheduled maintenance has been completed.
Jul 27, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:00 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Duration: 2 hours
Dates/Times:
AEST: July 28 2026, 2:00 AM – 4:00 AM
IST: July 27 2026, 9:30 PM – 11:30 PM
CEST: July 27 2026, 6:00 PM – 8:00 PM
UTC: July 27 2026, 4:00 PM – 6:00 PM
PDT: July 27 2026, 9:00 AM – 11:00 AM

Impact: As a result of this maintenance work, all customer-facing pages will remain accessible. However, users may experience intermittent reliability issues when accessing certain areas of the user interface.
Jul 24, 02:01 PDT

Jul 26, 2026

Snow Atlas - APAC - Login Failures and 404 Errors
Resolved - This incident has been resolved.
Jul 26, 19:00 PDT
Update - Our teams have resolved the issue affecting Snow Atlas customers in the APAC region.

The issue occurred when a platform service failed to start correctly, resulting in intermittent errors and access issues for some customers. Technical teams identified the underlying startup failure and restored service by restarting the affected platform components.

Validation activities have confirmed successful access to the platform, and we are not observing any ongoing customer impact at this time.

Our teams will continue to monitor the environment closely to ensure continued stability.
Jul 26, 19:00 PDT
Investigating - Incident Description: We are investigating an issue affecting Snow Atlas customers in the APAC region. Affected users may be unable to access the platform and may encounter 404 errors when attempting to log in. Current investigation indicates the issue is limited to the APAC region, with no impact confirmed in other regions at this time.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue to identify the underlying cause and restore service. We are monitoring the environment closely and implementing corrective actions as appropriate. Further updates will be provided as more information becomes available.
Jul 26, 17:11 PDT

Jul 25, 2026

Scheduled Maintenance – Snow Atlas – US
Completed - The scheduled maintenance has been completed.
Jul 25, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 06:00 PDT
Scheduled - We are planning to upgrade our Production clusters in the US region. Following a successful Dev and QA upgrade and stable validation, we are ready to proceed with the production upgrades.

Impact:
Applications hosted on the respective cluster may experience temporary unavailability or intermittent service interruptions during the upgrade and subsequent node replacement activities. Once the upgrade is completed, services are expected to resume normal operation.

Date/Time:

IST: July 25, 06:30 PM – 11:30 PM
UTC: July 26, 1:00 PM – 06:00 PM
UK Time (BST): July 25, 02:00 PM – 07:00 PM
Sweden Time (CEST): July 25, 03:00 PM – 08:00 PM
EDT: July 25, 09:00 AM – 02:00 PM
PDT: July 25, 06:00 AM – 11:00 AM
Jul 21, 05:44 PDT
Scheduled Maintenance – Snow Atlas – UK South
Completed - The scheduled maintenance has been completed.
Jul 25, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:00 PDT
Scheduled - We are planning to upgrade our Production clusters in the UK South region. Following a successful Dev and QA upgrade and stable validation, we are ready to proceed with the production upgrades.

Impact:
Applications hosted on the respective cluster may experience temporary unavailability or intermittent service interruptions during the upgrade and subsequent node replacement activities. Once the upgrade is completed, services are expected to resume normal operation.

Date/Time:
IST: July 25, 12:30 PM – 05:30 PM
UTC: July 25, 07:00 AM – 12:00 PM
UK Time (BST): July 25, 08:00 AM – 01:00 PM
Sweden Time (CEST): July 25, 09:00 AM – 02:00 PM
AEST: July 25, 05:00 PM – 10:00 PM
PDT: 25 July 2026, 12:00 AM – 05:00 AM
Jul 20, 04:13 PDT

Jul 24, 2026

Scheduled Maintenance – Snow Atlas – WEU Region
Completed - The scheduled maintenance has been completed.
Jul 24, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 15:00 PDT
Scheduled - We are planning to upgrade our Production clusters in the WEU region. Following a successful Dev and QA upgrade and stable validation, we are ready to proceed with the production upgrades.

Impact:
Applications hosted on the respective cluster may experience temporary unavailability or intermittent service interruptions during the upgrade and subsequent node replacement activities. Once the upgrade is completed, services are expected to resume normal operation.

Date/Time:
IST: July 25, 11:30 AM – 04:30 PM
UTC: July 25, 06:00 AM – 11:00 AM
UK Time (BST): July 25, 07:00 AM – 12:00 PM
Sweden Time (CEST): July 25, 08:00 AM – 01:00 PM
AEST: July 25, 04:00 PM – 09:00 PM
PDT: 24 July 2026, 03:00 PM – 08:00 PM
Jul 20, 04:10 PDT
Scheduled Maintenance – Snow Atlas – Australia Region
Completed - The scheduled maintenance has been completed.
Jul 24, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 15:00 PDT
Scheduled - We are planning to upgrade our Production clusters in the Australia region. Following a successful Dev and QA upgrade and stable validation, we are ready to proceed with the production upgrades.

Impact:
Applications hosted on the respective cluster may experience temporary unavailability or intermittent service interruptions during the upgrade and subsequent node replacement activities. Once the upgrade is completed, services are expected to resume normal operation.

Dates/Times:
IST: July 25, 03:30 AM – 08:30 AM
UTC: July 24, 10:00 PM – July 25, 03:00 AM
UK Time (BST): July 24, 11:00 PM – July 25, 04:00 AM
Sweden Time (CEST): July 25, 12:00 AM – 05:00 AM
AEST: July 25, 08:00 AM – 01:00 PM
PDT: 24 July 2026, 03:00 PM – 08:00 PM
Jul 20, 04:06 PDT

Jul 23, 2026

Flexera One- IT Visibility- EU - Failure to load reports
Resolved - Further investigation identified a synchronisation issue as the underlying cause of the incident. Our technical teams implemented targeted remediation actions, including service restarts, to restore normal operations. Following extended monitoring and post-remediation validation, service performance has remained stable, and we have confirmed that all affected services have returned to normal operation. The issue is now considered resolved.
Jul 23, 00:52 PDT
Update - Our teams have applied the fix to all identified organizations. Initial validation indicates that the affected organizations are recovering as expected.

Technical teams are continuing to validate the effectiveness of the remediation across the broader Europe region to confirm that service has been fully restored. We are closely monitoring platform performance and will provide a further update once regional validation has been completed.
Jul 22, 21:39 PDT
Update - Corrective actions have now been applied to a larger number of affected organisations, and initial validation indicates that reports are loading successfully.

We are currently validating all affected organisations to confirm that report functionality and service performance have been fully restored. In parallel, teams continue to implement broader remediation measures across the environment and are closely monitoring the service to ensure stability while work towards full resolution continues.
Jul 22, 06:43 PDT
Identified - Our investigation has identified a potential configuration-related issue within the affected environment. As part of our validation efforts, corrective actions were applied to a subset of impacted organisations, and reports are now loading successfully.

Our teams are currently focused on implementing a broader remediation across all affected organisations and are conducting a detailed review to understand why the configuration changes did not propagate as expected. We continue to validate the remediation and closely monitor service performance while working towards full resolution.
Jul 22, 04:53 PDT
Investigating - Incident Description: We are investigating an issue affecting IT Visibility in the Europe region where multiple Power BI reports are failing to load . Customers in the affected region may be unable to view impacted reports within the application. Current investigation indicates the issue is limited to the Europe region, with no impact observed in other regions at this time.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue to identify the underlying cause and restore report functionality. We are continuing to assess the scope of impact, monitor service health, and implement corrective actions as appropriate. We will provide further updates as more information becomes available.
Jul 22, 03:33 PDT

Jul 22, 2026

Flexera One- IT Asset management- US - Degraded performance
Resolved - Our teams have completed post-deployment validation and confirmed that service performance has returned to expected levels. Continued monitoring has shown stable platform operation with no further impact observed. Based on these results, this issue is now considered resolved.
Jul 22, 09:16 PDT
Monitoring - The hotfix has been successfully deployed, and engineering teams are currently validating its effectiveness. Teams are continuing to monitor platform behaviour and review telemetry to confirm the issue resolution.
Jul 22, 08:40 PDT
Update - Our teams continue to work on implementing a hotfix to address the issue . During deployment, the hotfix encountered database conditions that are preventing it from completing successfully.

Our technical teams are actively working to resolve this and are evaluating targeted mitigation actions to allow the hotfix to complete. Once the hotfix has been successfully applied, teams will validate service performance and continue monitoring to confirm recovery.
We will provide another update as more information becomes available.
Jul 22, 06:38 PDT
Identified - Incident Description: We have identified an issue affecting inventory processing in Flexera One IT Asset Management following the deployment of the 2026 R1.1 release in our US production environment. As a result, some customers may experience degraded performance and intermittent reliability issues when accessing certain areas of the user interface and performing system-related tasks.

Priority: P3

Restoration Activity: Our investigation has determined that the issue is related to a software defect introduced with the 2026 R1.1 release.
While the defect had been previously identified and mitigation procedures were incorporated into the deployment process, the automated remediation encountered unexpected execution issues . As a result, technical teams have implemented alternative mitigation measures to reduce customer impact and stabilise system performance.

We continue to actively monitor the environment and apply corrective actions to address the underlying defect and restore normal service operation.
Jul 22, 01:25 PDT

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Flexera One - IT Asset Management North America: Production Release 20261.1
Completed - The scheduled maintenance has been completed.
Jul 20, 20:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 19:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 20261.1 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: July 21 02:00 AM - July 21 04:00 AM
PDT: July 20 07:00 PM - July 20 09:00 PM
CEST: July 21 04:00 AM - July 21 06:00 AM
AEST: July 21 12:00 PM - July 21 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Jul 17, 06:01 PDT
Scheduled Maintenance - Software Vulnerability Research
Completed - The scheduled maintenance has been completed.
Jul 20, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 22:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research (SVR).

Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:

CDT: 2026-07-20 00:30 – 02:30
PDT: 2026-07-19 22:30 – 2026-07-20 00:30
UTC: 2026-07-20 05:30 – 07:30
AEST: 2026-07-20 15:30 – 17:30
IST: 2026-07-20 11:00 – 13:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Jul 19, 22:30 PDT

Jul 19, 2026

Flexera- Spot- All regions - Incorrect billing data for AWS customers
Resolved - AWS resolved their service disruption on 18 July at 6:57 AM PDT. Following successful validation by our technical teams, we have confirmed that service functionality has been restored .
Jul 19, 05:59 PDT
Monitoring - We continue to monitor the AWS service event and remain engaged with AWS as they complete their recovery activities. Validation completed to date has not identified any impact to Spot billing or cost analysis data. We are continuing to monitor the situation and complete any remaining validation activities before determining closure of this incident.
Jul 18, 12:33 PDT
Update - We remain actively engaged with AWS and continue to closely monitor the situation. AWS has identified the root cause and implemented mitigation measures to address the underlying issue that resulted in incorrect estimated cost and usage data being displayed.

AWS has begun backfilling data to restore accurate cost and usage information for all customers and full recovery is expected by 18 July 2026, 12:00 PM PDT.
Jul 18, 01:05 PDT
Update - Our investigation and validation efforts to date have not identified any impact to Spot billing or cost analysis data. The billing and pricing data reviewed remains consistent with expected values. While initial validation results are positive, we are continuing additional validation activities as further data becomes available to confirm these findings. We remain engaged with AWS and will continue to monitor the situation closely. We will share additional updates as our validation activities continue.
Jul 17, 11:24 PDT
Identified - We continue to closely monitor the service provider outage and its impact on affected services. Further updates will be provided as new information becomes available.
Jul 17, 06:14 PDT
Update - We are continuing to investigate this issue.
Jul 17, 03:27 PDT
Investigating - Incident Description: We have identified an issue impacting billing and cost visibility for AWS customers in all regions. As a result of an active service provider disruption, customers may observe inaccurate, incomplete, or delayed estimated cost and usage information within the Billing and Cost Management Console.
This issue is limited to AWS-based services and does not affect customers using other cloud platforms.

Priority: P2

Restoration Activity: Our technical teams have confirmed that the issue is related to an active AWS service event affecting all regions. We are actively monitoring the situation and working closely with AWS updates to assess customer impact. Service restoration is dependent on AWS resolving the underlying issue, and we will continue to provide updates as additional information becomes available.
Jul 17, 03:24 PDT

Jul 18, 2026

Flexera One- IT Asset management- APAC & EU - Slowness and degraded performance
Resolved - Following deployment of the identified fixes, previously impacted processing activities are now completing successfully, and we are no longer seeing recurrence of the issues observed following the recent release. Based on the results observed after deployment of the fixes, this incident is now resolved. We will publish a full RCA in the coming days that will include a detailed summary of the issue, root cause, and preventative measures being implemented to help prevent recurrence.
Jul 18, 12:29 PDT
Monitoring - Our teams continue to validate the recently deployed hotfixes, and initial results look positive. We are closely monitoring affected processing activities to confirm the effectiveness of the fix and ensure platform stability.

Validation is ongoing, and we will continue to monitor performance before confirming full resolution. We will provide another update as more information becomes available.
Jul 18, 01:10 PDT
Update - We continue to make progress in addressing the performance issues affecting a subset of customers in the APAC and Europe production environments. The identified fixes have now been deployed, and we are actively monitoring the environment as customer processing activities continue. Our teams are validating the effectiveness of these changes and assessing overall platform performance. We will provide additional updates as more information becomes available.
Jul 17, 08:58 PDT
Identified - Incident Description: We have identified an issue affecting inventory processing in Flexera One IT Asset Management following the deployment of the 2026 R1.1 release in our APAC and Europe environments. As a result, a subset of customers may experience degraded performance when accessing certain areas of the user interface and while performing system-related tasks.

Priority: P3

Restoration Activity: Our technical teams have identified the issue as a software defect introduced with the 2026 R1.1 release. Mitigation measures have been implemented to reduce customer impact, and teams are actively working to fully restore service performance. We will continue to provide updates as progress is made.
Jul 17, 01:24 PDT

Jul 17, 2026

Jul 16, 2026

Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Jul 16, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.
Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:

CDT: 2026-07-16 00:30 – 02:30
PDT: 2026-07-15 22:30 – 2026-07-16 00:30
UTC: 2026-07-16 05:30 – 07:30
AEST: 2026-07-16 15:30 – 17:30
IST: 2026-07-16 11:00 – 13:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Jul 9, 22:35 PDT
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