All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication ? Operational
IT Asset Management - US Inventory Upload ? Operational
IT Asset Management - US Login Page ? Operational
IT Asset Management - US Batch Processing System ? Operational
IT Asset Management - US Business Reporting ? Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs ? Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication ? Operational
IT Asset Management - EU Inventory Upload ? Operational
IT Asset Management - EU Login Page ? Operational
IT Asset Management - EU Batch Processing System ? Operational
IT Asset Management - EU Business Reporting ? Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs ? Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication ? Operational
IT Asset Management - APAC Inventory Upload ? Operational
IT Asset Management - APAC Login Page ? Operational
IT Asset Management - APAC Batch Processing System ? Operational
IT Asset Management - APAC Business Reporting ? Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US ? Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One – APIs – North America Operational
api.flexera.com ? Operational
beta.api.flexera.com ? Operational
Flexera One – APIs – Europe Operational
api.flexera.eu ? Operational
beta.api.flexera.eu ? Operational
Flexera One – APIs – APAC Operational
90 days ago
100.0 % uptime
Today
api.flexera.au ? Operational
90 days ago
100.0 % uptime
Today
Legacy Cloud Management Operational
Automation ? Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Flexera One - Australia (APAC) Dec 4, 2023 06:00-07:00 PST
Scheduled - Flexera will be performing routine maintenance/upgrades to certain components of the API gateway infrastructure in APAC instances. During the maintenance window, Normalization APIs and the corresponding UI components may be impacted and experience degraded performance.

Scheduled
UTC: Mon 04 DEC 2023, 03:00 PM - 04:00 PM
PST: Mon 04 DEC 2023, 06:00 AM - 07:00 AM
EST: Mon 04 DEC 2023, 09:00 AM - 10:00 AM
AEST: Tue 04 DEC 2023, 01:00 AM - 02:00 AM
Dec 01, 2023 - 12:29 PST
Scheduled Maintenance - Flexera One - Europe (EU) Dec 4, 2023 10:00-11:00 PST
Flexera will be performing routine maintenance/upgrades to certain components of the API gateway infrastructure in EU instances. During the maintenance window, Automation, Credentials, and Normalization APIs and the corresponding UI components may be impacted and experience degraded performance.

Scheduled
UTC: Mon 04 DEC 2023, 07:00 PM - 08:00 PM
PST: Mon 04 DEC 2023, 10:00 AM - 11:00 AM
EST: Mon 04 DEC 2023, 01:00 PM - 02:00 PM
CET: Mon 04 DEC 2023 07:00 PM - 08:00 PM
Posted on Dec 01, 2023 - 12:33 PST
Scheduled Maintenance - Software Vulnerability Research Dec 6, 2023 05:00-07:00 PST
Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.

Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2023-12-06 07:00
PST: 2023-12-06 05:00
UTC: 2023-12-06 13:00
AEDT: 2023-12-07 00:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Posted on Dec 06, 2023 - 05:00 PST
Scheduled Maintenance - IT Visibility and Technology Spend - APAC & EU Dec 9, 2023 01:00-04:00 PST
Flexera will be performing maintenance of IT Visibility and Technology Spend in our APAC and EU instances. IT Visibility and Technology Spend dashboards will be unavailable during the window below.

UTC: Dec 9th, 9 AM - 12 PM
PST: Dec 9th, 1 AM - 4 AM
CST: Dec 9th, 3 AM - 6 AM
AEDT: Dec 9th, 8 PM - 11 PM
Posted on Dec 01, 2023 - 12:43 PST
System Metrics Month Week Day
FlexNet Manager Suite US Login Page
Fetching
FlexNet Manager Suite US Beacon Communications
Fetching
FlexNet Manager Suite US Inventory Uploads
Fetching
FlexNet Manager Suite EU Login Page
Fetching
FlexNet Manager Suite EU Beacon Communications
Fetching
FlexNet Manager Suite EU Inventory Uploads
Fetching
Software Vulnerability Research
Fetching
Software Vulnerability Manager Web Portal
Fetching
Software Vulnerability Manager Agent Interface
Fetching
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023
Flexera One - IT Visibility - NA - Data Processing Delayed
Resolved - This incident has been resolved.
Dec 3, 14:25 PST
Update - To mitigate potential risks, our technical team has decided to refrain from making additional changes for now. We have observed significant progress in backlog processing, and the team will continue to closely monitor the situation.
Dec 2, 07:44 PST
Update - Our technical team has devised an enhancement, and we are currently conducting additional testing to ensure the effectiveness of the change. This cautious approach is driven by the need for thorough validation of the change.

The team is diligently monitoring and conducting further testing of the proposed change. Given the complexity of the issue, we are taking careful steps to restore stability and ensure ongoing system reliability. We will provide updates as the situation develops.
Dec 1, 14:17 PST
Update - We encountered deployment challenges, prompting our team to swiftly transition to a more effective solution. Despite overall service health, we have identified data inconsistencies. Our ongoing efforts are dedicated to gaining additional insights for improved diagnosis and mitigation.
Dec 1, 06:58 PST
Update - Data processing is still in progress. All services are in good health, and the existing metrics align with the expected trends. Further updates will be provided as more developments unfold.
Nov 30, 09:17 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 18:56 PST
Investigating - Incident Description:
We are currently experiencing data processing delays in our IT Visibility Platform in the NA region. This issue does not impact access to ITV, however some data may not be up-to-date.

Priority: 2

Restoration activity:
Technical teams have been engaged and are currently investigating.
Nov 29, 17:17 PST
SaaS Manager - EU Environment
Completed - The scheduled maintenance has been completed.
Dec 3, 09:06 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 11:00 PST
Scheduled - Flexera will be performing Scheduled Maintenance in the SaaS Manager - EU environment.

SaaS Manager - EU environment will be unavailable during the below maintenance window below:

Dates/Times:
UTC: Nov 30 07:00 PM - Nov 30 09:00 PM
PST: Nov 30 11:00 AM - Nov 30 01:00 PM
CET: Nov 30 08:00 PM - Nov 30 10:00 PM
AEDT: Dec 1 06:00 AM - Dec 1 08:00 AM

As a result of this maintenance work, customers will be unable to access SaaS Manager - EU during this period.
Nov 27, 07:51 PST
Dec 2, 2023
Dec 1, 2023
Nov 30, 2023
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Nov 30, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 05:00 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2023-11-30 07:00
PST: 2023-11-30 05:00
UTC: 2023-11-30 13:00
AEDT: 2023-12-01 00:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Nov 17, 04:41 PST
Nov 29, 2023
Nov 28, 2023

No incidents reported.

Nov 27, 2023
IT Visibility Scheduled Maintenance – Europe
Completed - The scheduled maintenance has been completed.
Nov 27, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:00 PST
Scheduled - Flexera will be performing maintenance in the European instance of IT Visibility which may result in some downtime during the window below.

Monday November 27th 7:00 PM – 9:00 PM CET
Monday November 27th 6:00 PM – 8:00 PM UTC
Nov 21, 13:50 PST
IT Visibility Scheduled Maintenance – North America & APAC
Completed - The scheduled maintenance has been completed.
Nov 27, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 PST
Scheduled - Flexera will be performing maintenance in the North American and Asia Pacific instances of IT Visibility which may result in some downtime during the window below.

Monday November 27th 12:00 AM – 2:00 AM PST
Monday November 27th 8:00 AM – 10:00 AM UTC
Monday November 27th 7:00 PM – 9:00 PM AEDT
Nov 21, 13:49 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023
Flexera One - IT Asset Management - EU - Inventory Data Upload Delayed
Resolved - This incident has been resolved.
Nov 24, 06:34 PST
Monitoring - Our technical team has taken the required steps to rectify the issue. Our health checks reflect positive outcomes, showing a reduction in the backlog. We will continue to monitor the situation and will keep you updated on any further developments.
Nov 24, 05:31 PST
Investigating - Incident Description: We've been notified of customers encountering difficulties when accessing inventory data on the IT Asset Management platform. This could lead to delays in inventory data for some customers, specifically affecting the EU region, with other regions remaining unaffected.

Priority: P2

Restoration Activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible. We sincerely apologize for any inconvenience this may have caused.
Nov 24, 05:15 PST
Nov 23, 2023
ITAM - APAC - IT Visibility Data Sync may not remove all stale data
Resolved - This incident has been resolved.
Nov 23, 03:13 PST
Investigating - Incident Description:
IT Visibility Data Sync to ITAM in the APAC region is not removing all stale data. This may impact:

* device status changes
* device deletions during license reconciliation

Priority: 2

Restoration activity:
Technical teams have been engaged and are currently investigating.
Nov 22, 20:47 PST
Nov 22, 2023
Nov 21, 2023

No incidents reported.

Nov 20, 2023
IT Visibility - US - Data processing is currently Paused
Resolved - Backlog processing has completed, and all data is now up-to-date. This incident is now resolved.
Nov 20, 15:29 PST
Update - Our recent enhancements are showing positive outcomes, contributing to system stability. Concurrently, we have implemented measures to boost overall efficiency. We'll keep you informed of any significant developments.
Nov 20, 06:37 PST
Update - We encountered a brief period of system instability and took immediate corrective actions. The system is currently in recovery. Simultaneously, we have implemented measures to enhance data processing efficiency. We will continue to provide updates as any further developments occur.
Nov 19, 10:56 PST
Update - We are closely monitoring the progress of the ongoing scaling changes. Meanwhile, backlog processing is still in progress, and we will continue to provide updates as progress is made.
Nov 17, 12:02 PST
Update - Backlog processing is talking longer than expected. We are scaling up our environment to improve processing throughout.
Nov 17, 00:25 PST
Update - Backlog processing is continuing as planned.
Nov 15, 21:09 PST
Update - We are currently addressing backlog processing, with our technical team closely overseeing the situation. They are also proactively developing plans to overcome any potential obstacles that may arise during this process.
Nov 15, 08:16 PST
Monitoring - The fix has been implemented successfully, and Data processing has resumed. We are currently working through the backlog.
Nov 14, 22:50 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 21:33 PST
Investigating - Incident Description:
Technical staff have identified an issue with IT Visibility processing in the US instance. As a result, backend processing has been paused while the issue is investigated.

Services are still available, however data is not being updated at this time.

Priority: 2

Restoration activity:
Technical teams have been engaged and are currently investigating.
Nov 14, 16:54 PST
Scheduled Maintenance - Flexera One - Europe (EU)
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 10:00 PST
Scheduled - Flexera will be performing routine maintenance/upgrades to certain components of the API gateway infrastructure in EU instances. During the maintenance window, Automation, Credentials, and Normalization APIs and the corresponding UI components may be impacted and experience degraded performance.

Scheduled
UTC: Mon 20 Nov 2023, 07:00 PM - 08:00 PM
PST: Mon 20 Nov 2023, 10:00 AM - 11:00 AM
EST: Mon 20 Nov 2023, 01:00 PM - 02:00 PM
CET: Mon 20 Nov 2023 07:00 PM - 08:00 PM
Nov 13, 12:15 PST
IT Visibility Scheduled Maintenance – APAC
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 PST
Scheduled - Flexera will be performing maintenance of IT Visibility and Technology Spend in our APAC instance.

IT Visibility and Technology Spend dashboards will be unavailable during the window below.

UTC: Nov 20th 9:00 AM - 11:00 PM
PST: Nov 20th 1:00 AM - 3:00 AM
CST: Nov 20th 3:00 AM - 5:00 AM
AEDT: Nov 20th 8:00 PM - 10:00 PM
Nov 9, 13:44 PST
Scheduled Maintenance - Flexera One - APAC
Completed - The scheduled maintenance has been completed.
Nov 20, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 PST
Scheduled - Flexera will be performing routine maintenance/upgrades to certain components of the API gateway infrastructure in APAC instances. During the maintenance window, Normalization APIs and the corresponding UI components may be impacted, potentially leading to degraded performance.


Scheduled
UTC: Mon 20 Nov 2023, 03:00 PM - 04:00 PM
PST: Mon 20 Nov 2023, 06:00 AM - 07:00 AM
EST: Mon 20 Nov 2023, 09:00 AM - 10:00 AM
AEST: Tue 21 Nov 2023, 01:00 AM - 02:00 AM
Nov 14, 12:54 PST
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