All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication ? Operational
IT Asset Management - US Inventory Upload ? Operational
IT Asset Management - US Login Page ? Operational
IT Asset Management - US Batch Processing System ? Operational
IT Asset Management - US Business Reporting ? Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs ? Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication ? Operational
IT Asset Management - EU Inventory Upload ? Operational
IT Asset Management - EU Login Page ? Operational
IT Asset Management - EU Batch Processing System ? Operational
IT Asset Management - EU Business Reporting ? Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs ? Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication ? Operational
IT Asset Management - APAC Inventory Upload ? Operational
IT Asset Management - APAC Login Page ? Operational
IT Asset Management - APAC Batch Processing System ? Operational
IT Asset Management - APAC Business Reporting ? Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US ? Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One – APIs – North America Operational
api.flexera.com ? Operational
beta.api.flexera.com ? Operational
Flexera One – APIs – Europe Operational
api.flexera.eu ? Operational
beta.api.flexera.eu ? Operational
Flexera One – APIs – APAC Operational
api.flexera.au ? Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation ? Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: Flexera One - IT Visibility & CLM - US Oct 16, 2025 00:00-02:00 PDT

Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 16 00:00 am - 02:00 am
CDT: Oct 16 02:00 am - 04:00 am
CEST: Oct 16 09:00 am - 11:00 am
AEST: Oct 16 05:00 pm - 07:00 pm
UTC: Oct 16 07:00 am - 09:00 am
EDT: Oct 16 03:00 am - 05:00 am
IST: Oct 16 12:30 pm - 02:30 pm
Posted on Oct 13, 2025 - 04:13 PDT

Scheduled Maintenance on the Automation APAC environment Oct 16, 2025 08:00-09:00 PDT

Flexera will be performing Scheduled Maintenance on the Automation APAC environment. Automation pages - Catalog, Applied Policies, Templates, Incidents and the Automation Dashboard will be unavailable during the maintenance. There may also be delays to applied policies running and recommendation creation for policy incidents.

Maintenance Window timing:
PDT (Pacific Daylight Time): Oct 16, 2025 — 08:00 AM to 09:00 AM
UTC (Coordinated Universal Time): Oct 16, 2025 — 03:00 PM to 04:00 PM
CEST (Central European Summer Time): Oct 16, 2025 — 05:00 PM to 06:00 PM
IST (Indian Standard Time): October 16, 08:30 PM to 09:30 PM
AEDT (Australian Eastern Daylight Time): Oct 16 — 11:00 PM to Oct 17 — 12:00 AM
Posted on Oct 14, 2025 - 05:20 PDT

Scheduled Maintenance: Flexera One - IT Visibility & CLM - APAC Oct 16, 2025 09:00-11:00 PDT

Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 16 09:00 am - 11:00 am
CDT: Oct 16 11:00 am - 01:00 pm
CET: Oct 16 05:00 pm - 07:00 pm / CEST: Oct 16 06:00 pm - 08:00 pm
AEST: Oct 17 02:00 am - 04:00 am
UTC: Oct 16 04:00 pm - 06:00 pm
EDT: Oct 16 12:00 pm - 02:00 pm
IST: Oct 16 09:30 pm - 11:30 pm
Posted on Oct 13, 2025 - 04:14 PDT

Scheduled Maintenance: Flexera One - IT Visibility & CLM - EU Oct 16, 2025 09:15-11:15 PDT

Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 16 09:15 am - 11:15 am
CDT: Oct 16 11:15 am - 01:15 pm
CET: Oct 16 05:15 pm - 07:15 pm / CEST: Oct 16 06:15 pm - 08:15 pm
AEST: Oct 17 02:15 am - 04:15 am
UTC: Oct 16 04:15 pm - 06:15 pm
EDT: Oct 1612:15 pm - 02:15 pm
IST: Oct 16 09:45 pm - 11:45 pm
Posted on Oct 13, 2025 - 04:15 PDT

Scheduled Maintenance: Flexera One - IT Visibility - APAC Oct 19, 2025 21:30-23:30 PDT

Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: Oct 20 10:00
UTC: Oct 20 04:30
PDT: Oct 19 21:30
CEST: Oct 20 06:30
AEDT: Oct 20 15:30

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on Oct 14, 2025 - 08:45 PDT

Scheduled Maintenance: Flexera One - IT Visibility - EU Oct 20, 2025 00:30-02:30 PDT

Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: Oct 20 13:00
UTC: Oct 20 07:30
PDT: Oct 20 00:30
CEST: Oct 20 09:30
AEDT: Oct 20 18:30

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on Oct 14, 2025 - 08:42 PDT

Scheduled Maintenance: Flexera One - IT Visibility - NAM Oct 20, 2025 03:30-05:30 PDT

Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

Dates/Times:
IST: Oct 20 16:00
UTC: Oct 20 10:30
PDT: Oct 20 03:30
CEST: Oct 20 12:30
AEDT: Oct 20 21:30

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on Oct 14, 2025 - 08:46 PDT

Flexera One - IT Asset Management Australia: UAT Maintenance Oct 21, 2025 09:00-11:00 PDT

Flexera will be performing Maintenance on Flexera One - IT Asset Management in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 21 04:00 PM - October 21 06:00 PM
PDT: October 21 09:00 AM - October 21 11:00 AM
CEST: October 21 06:00 PM - October 21 08:00 PM
AEST: October 22 03:00 AM - October 22 05:00 AM
Posted on Oct 15, 2025 - 17:09 PDT

Flexera One - IT Asset Management Europe: UAT Maintenance Oct 21, 2025 11:00-13:00 PDT

Flexera will be performing Maintenance on Flexera One - IT Asset Management in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 21 06:00 PM - October 21 08:00 PM
PDT: October 21 11:00 AM - October 21 01:00 PM
CEST: October 21 08:00 PM - October 21 10:00 PM
AEST: October 22 05:00 AM - October 22 07:00 AM
Posted on Oct 15, 2025 - 17:12 PDT

Flexera One - IT Asset Management Australia: Production Maintenance Oct 23, 2025 09:00-11:00 PDT

Flexera will be performing Maintenance on Flexera One - IT Asset Management in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 23 04:00 PM - October 23 06:00 PM
PDT: October 23 09:00 AM - October 23 11:00 AM
CEST: October 23 06:00 PM - October 23 08:00 PM
AEST: October 24 03:00 AM - October 24 05:00 AM
Posted on Oct 15, 2025 - 17:44 PDT

Flexera One - IT Asset Management Europe: Production Maintenance Oct 23, 2025 11:00-13:00 PDT

Flexera will be performing Maintenance on Flexera One - IT Asset Management in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 23 06:00 PM - October 23 08:00 PM
PDT: October 23 11:00 AM - October 23 01:00 PM
CEST: October 23 08:00 PM - October 23 10:00 PM
AEST: October 24 05:00 AM - October 24 07:00 AM
Posted on Oct 15, 2025 - 17:48 PDT
Oct 15, 2025
Flexera One - IT Asset Management Europe: Production Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 15, 14:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 15 06:00 PM - October 15 08:00 PM
PDT: October 15 11:00 AM - October 15 01:00 PM
CEST: October 15 08:00 PM - October 15 10:00 PM
AEST: October 16 05:00 AM - October 16 07:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 13, 09:01 PDT
Flexera One - IT Asset Management Australia: Production Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 15, 12:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 15 04:00 PM - October 15 06:00 PM
PDT: October 15 09:00 AM - October 15 11:00 AM
CEST: October 15 06:00 PM - October 15 08:00 PM
AEST: October 16 03:00 AM - October 16 05:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 13, 08:58 PDT
Flexera One - Cloud Cost Optimization (CCO) - NAM - Degraded Policy Page Functionality
Resolved - The incident began at 3:37 AM PDT when multiple production nodes became unhealthy. These nodes were replaced and infrastructure was scaled up as part of the remediation. Service was fully restored by 7:16 AM PDT.

The environment is now operational, and we will continue to monitor and investigate further to ensure ongoing stability.
Oct 15, 07:58 PDT
Investigating - Incident Description: We are currently investigating an issue within the Cloud Cost Optimization (CCO) platform impacting customers in the NAM region. The platform remains accessible; however, affected customers may experience degraded functionality on the Applied Policy Page, with certain tables not loading

Priority: P2

Restoration Activity: Our technical team is actively investigating the root cause and working to restore services as quickly as possible. We will continue to share updates as we make progress toward a resolution.
Oct 15, 05:11 PDT
Oct 14, 2025
Scheduled Maintenance: Flexera One - IT Visibility & CLM - EU
Completed - The scheduled maintenance has been completed.
Oct 14, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 14 09:15 am - 11:15 am
CDT: Oct 14 11:15 am - 01:15 pm
CET: Oct 14 05:15 pm - 07:15 pm / CEST: Oct 14 06:15 pm - 08:15 pm
AEST: Oct 15 02:15 am - 04:15 am
UTC: Oct 14 04:15 pm - 06:15 pm
EDT: Oct 1412:15 pm - 02:15 pm
IST: Oct 14 09:45 pm - 11:45 pm
Oct 10, 00:20 PDT
Scheduled Maintenance: Flexera One - IT Visibility & CLM - APAC
Completed - The scheduled maintenance has been completed.
Oct 14, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 14 09:00 am - 11:00 am
CDT: Oct 14 11:00 am - 01:00 pm
CET: Oct 14 05:00 pm - 07:00 pm / CEST: Oct 14 06:00 pm - 08:00 pm
AEST: Oct 15 02:00 am - 04:00 am
UTC: Oct 14 04:00 pm - 06:00 pm
EDT: Oct 14 12:00 pm - 02:00 pm
IST: Oct 14 09:30 pm - 11:30 pm
Oct 10, 00:18 PDT
Scheduled Maintenance: Flexera One - IT Visibility & CLM - US
Completed - The scheduled maintenance has been completed.
Oct 14, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 14 00:00 am - 02:00 am
CDT: Oct 14 02:00 am - 04:00 am
CEST: Oct 14 09:00 am - 11:00 am
AEST: Oct 14 05:00 pm - 07:00 pm
UTC: Oct 14 07:00 am - 09:00 am
EDT: Oct 14 03:00 am - 05:00 am
IST: Oct 14 12:30 pm - 02:30 pm
Oct 10, 00:17 PDT
Oct 13, 2025
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Oct 13, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 13 09:15 am - 11:15 am
CDT: Oct 13 11:15 am - 01:15 pm
CET: Oct 13 05:15 pm - 07:15 pm / CEST: Oct 13 06:15 pm - 08:15 pm
AEST: Oct 13 02:15 am - 04:15 am
UTC: Oct 13 04:15 pm - 06:15 pm
EDT: Oct 13 12:15 pm - 02:15 pm
IST: Oct 13 09:45 pm - 11:45 pm
Oct 8, 06:10 PDT
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Oct 13, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Oct 13 09:00 am - 11:00 am
CDT: Oct 13 11:00 am - 01:00 pm
CET: Oct 13 05:00 pm - 07:00 pm
AEST: Oct 13 02:00 am - 04:00 am
UTC: Oct 13 04:00 pm - 06:00 pm
EDT: Oct 13 12:00 pm - 02:00 pm
IST: Oct 13 09:30 pm - 11:30 pm
Oct 8, 06:08 PDT
Scheduled Maintenance: Flexera One - IT Visibility - US
Completed - The scheduled maintenance has been completed.
Oct 13, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 13 00:00 am - 02:00 am
CDT: Oct 13 02:00 am - 04:00 am
CEST: Oct 13 09:00 am - 11:00 am
AEST: Oct 13 05:00 pm - 07:00 pm
UTC: Oct 13 07:00 am - 09:00 am
EDT: Oct 13 03:00 am - 05:00 am
IST: Oct 13 12:30 pm - 02:30 pm
Oct 8, 06:12 PDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Flexera One - IT Asset Management North America: UAT Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 8, 21:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 09 01:00 AM - October 09 03:00 AM
PDT: October 08 06:00 PM - October 08 08:00 PM
CEST: October 09 03:00 AM - October 09 05:00 AM
AEST: October 09 12:00 PM - October 09 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 7, 08:44 PDT
Flexera One - IT Asset Management Europe: UAT Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 8, 16:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 08 06:00 PM - October 08 08:00 PM
PDT: October 08 11:00 AM - October 08 01:00 PM
CEST: October 08 08:00 PM - October 08 10:00 PM
AEST: October 09 05:00 AM - October 09 07:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 7, 08:27 PDT
Flexera One - IT Asset Management Australia: UAT Release 2025 R1.4
Completed - The scheduled maintenance has been completed.
Oct 8, 13:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025 R1.4 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 08 04:00 PM - October 08 06:00 PM
PDT: October 08 09:00 AM - October 08 11:00 AM
CEST: October 08 06:00 PM - October 08 08:00 PM
AEST: October 09 03:00 AM - October 09 05:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Oct 7, 08:45 PDT
Scheduled Maintenance - Flexera One - CLM & ITV - EU
Completed - The scheduled maintenance has been completed.
Oct 8, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 08 09:15 am – 11:15 am
CDT: Oct 08 11:15 am – 01:15 pm
EDT: Oct 08 12:15 pm – 02:15 pm
UTC: Oct 08 04:15 pm – 06:15 pm
CEST: Oct 08 06:15 pm – 08:15 pm
AEDT: Oct 09 03:15 am – 05:15 am
IST: Oct 08 09:45 pm – 11:45 pm
Oct 1, 11:09 PDT
Scheduled Maintenance - Flexera One - CLM & ITV - APAC
Completed - The scheduled maintenance has been completed.
Oct 8, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:01 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 08 09:00 am – 11:00 am
CDT: Oct 08 11:00 am – 01:00 pm
EDT: Oct 08 12:00 pm – 02:00 pm
UTC: Oct 08 04:00 pm – 06:00 pm
CEST: Oct 08 06:00 pm – 08:00 pm
AEDT: Oct 09 03:00 am – 05:00 am
IST: Oct 08 09:30 pm – 11:30 pm
Oct 1, 11:07 PDT
Scheduled Maintenance on the Self Service, CWF, CM for shard4( US-4 ) and shard3( US-3 )
Completed - The scheduled maintenance has been completed.
Oct 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 01:00 PDT
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4 and US3 regions.
Dates/Times:
PDT: Oct 08th, 01:00 AM to 03:00 AM
UTC: Oct 08th, 08:00 AM to 10:00 AM
IST: Oct 08th, 01:30 PM to 03:30 PM
AEDT: Oct 08th, 07:00 PM to 09:00 PM

Impact:
During this time, users may experience intermittent issues with the Self Service , CWF consoles, CMP, and Flexera One Automation.
Oct 2, 23:00 PDT
Scheduled Maintenance - Flexera One - CLM & ITV - NA
Completed - The scheduled maintenance has been completed.
Oct 8, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Oct 08 00:00 am – 02:00 am
CDT: Oct 08 02:00 am – 04:00 am
EDT: Oct 08 03:00 am – 05:00 am
UTC: Oct 08 07:00 am – 09:00 am
CEST: Oct 08 09:00 am – 11:00 am
AEDT: Oct 08 06:00 pm – 08:00 pm
IST: Oct 08 12:30 pm – 02:30 pm
Oct 1, 10:54 PDT
Oct 7, 2025

No incidents reported.

Oct 6, 2025
Flexera One - IT Asset Management - APAC- Service degradation
Postmortem - Read details
Oct 14, 04:06 PDT
Resolved - Issue Description: Our teams earlier identified a service degradation affecting a subset of customers using Flexera One IT Asset Management in the APAC region. While backend systems remained operational throughout the incident, some users may have encountered issues accessing the application interface and error messages.

Priority: P2

Restoration Activity: Our technical teams were promptly engaged and identified that the issue was caused by scheduled maintenance activity. Although the maintenance was completed within the planned window, post-maintenance monitoring revealed that some Web UI pages were not behaving as expected. Customers may have experienced intermittent issues .

The underlying issue has been resolved, and all pages are now functioning normally. Our teams will continue to monitor the service to ensure ongoing stability.
Oct 6, 21:39 PDT
Flexera One - IT Asset Management Australia: Production Maintenance
Completed - The scheduled maintenance was completed within the advertised time window.
Oct 6, 21:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 09:00 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 06 04:00 PM - October 06 06:00 PM
PDT: October 06 09:00 AM - October 06 11:00 AM
CEST: October 06 06:00 PM - October 06 08:00 PM
AEST: October 07 03:00 AM - October 07 05:00 AM
Oct 1, 11:30 PDT
Scheduled Maintenance on the Self Service, CWF, CM for shard4( US-4 ) and shard3( US-3 )
Completed - The scheduled maintenance has been completed.
Oct 6, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 01:00 PDT
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4 and US3 regions.
Dates/Times:
PDT: Oct 06th, 01:00 AM to 03:00 AM
UTC: Oct 06th, 08:00 AM to 10:00 AM
IST: Oct 06th, 01:30 PM to 03:30 PM
AEDT: Oct 06th, 07:00 PM to 09:00 PM

Impact:
During this time, users may experience intermittent issues with the Self Service , CWF consoles, CMP, and Flexera One Automation.
Oct 2, 21:28 PDT
Oct 5, 2025
IT Maintenance Notification – Temporary Impact to Notifications and Account Services
Completed - The scheduled maintenance has been completed.
Oct 5, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 15:00 PDT
Scheduled - We will be performing scheduled system maintenance and migration activities from Friday, October 3 at 3:00 PM PDT through Sunday, October 5 at 08:00 PM PDT.

As part of this work, email notifications related to support case updates, password resets, and new user registrations will be temporarily disabled.

During this period, customers may not receive these notifications, and related account functions may be impacted. Normal functionality will resume once the maintenance is complete.
Oct 3, 10:44 PDT
Oct 4, 2025

No incidents reported.

Oct 3, 2025
Oct 2, 2025
Scheduled Maintenance: Flexera One - SaaS Manager - EU
Completed - The scheduled maintenance has been completed.
Oct 2, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 11:00 PDT
Scheduled - Flexera will be performing maintenance on SaaS Manager in the EU production environment for one hour starting at the time below:

UTC: Oct 02 06:00 PM - Oct 02 07:00 PM
PDT: Oct 02 11:00 AM - Oct 02 12:00 PM
CEST: Oct 02 08:00 PM - Oct 02 09:00 PM
AEST: Oct 03 04:00 AM - Oct 03 05:00 AM

During the scheduled maintenance period please note that SaaS Manager access might be unavailable briefly.
Sep 30, 09:50 PDT
Oct 1, 2025
[Canceled] Scheduled Maintenance - Snow Atlas - Production - Australia Southeast Region
Completed - This event has been canceled. The window was reserved as a contingency. A planned deployment completed successfully and addressed the underlying license configuration, so no maintenance is required.

No customer impact occurred or is expected.
Oct 1, 09:17 PDT
Scheduled - Scope: Maintenance will be performed on the Australia Southeast (ASE) region of the Snow Atlas production clusters.

Duration: The cluster may experience up to 2 hours of intermittent downtime.

Impact: Users may experience intermittent access disruptions during this time as we perform this work.

Reason: Reconfiguring software licenses in the cluster.

The schedule is listed here:

Australia Southeast Region:

Dates/Times:
PDT: October 2nd, 9:00 AM to 10:00 AM
CET: October 2nd, 6:00 PM to 7:00 PM
UTC: October 2nd, 4:00 PM to 6:00 PM
IST: October 2nd, 9:30 PM to 11:30 PM
AEST: October 3rd, 2:00 AM to 4:00 AM
Sep 29, 09:36 PDT
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