All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
Scheduled Maintenance on the Self Service, CWF, CM for shard3 and shard4
Completed - The scheduled maintenance has been completed.
Dec 22, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 18:30 PST
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US-3 and US-4.

Dates/Times:
PST : Dec 22nd 06:30 PM – 08:30 PM
UTC : Dec 23rd 02:30 AM to 04:30 AM
IST : Dec 23rd 08:00 AM to 10:00 AM
AEST : Dec 23rd 01:30 PM to 03:30 PM
Impact:
During this period, users may experience platform unavailability and intermittent issues with Self-Service, CWF consoles, CMP
Dec 18, 00:18 PST
Dec 21, 2025

No incidents reported.

Dec 20, 2025
Schedule Maintenance – Snow Atlas (All Regions)
Completed - The scheduled maintenance has been completed.
Dec 20, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 21:30 PST
Scheduled - Flexera will perform scheduled platform maintenance on the Snow Atlas production environment across all regions. This update deploys the “computers bulk delete” and “double stashing” capabilities and may result in temporary service unavailability for up to 6 hours during the window below.

IST (India): Dec 20, 2025 — 11:00 AM – 5:00 PM
UTC: Dec 20, 2025 — 05:30 AM – 11:30 AM
GMT (UK): Dec 20, 2025 — 05:30 AM – 11:30 AM
CET (EU): Dec 20, 2025 — 06:30 AM – 12:30 PM
PST (US): Dec 19–20, 2025 — 09:30 PM – 03:30 AM
AEDT (Australia): Dec 20, 2025 — 04:30 PM – 10:30 PM
Dec 18, 09:03 PST
Scheduled Maintenance on Backend Data Services by Cloud service provider
Completed - The scheduled maintenance has been completed.
Dec 20, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 02:00 PST
Scheduled - Our cloud service provider will be conducting maintenance on it's data warehouse clusters across all three production regions: US‑East‑1, EU‑Central‑1, and APAC (AP‑Southeast‑2).

Dates/Times:
PST : Dec 20th 02:00 AM – 02:30 AM
UTC : Dec 20th 10:00 AM – 10:30 AM
IST : Dec 20th 03:30 PM – 04:00 PM
AEST : Dec 20th 09:00 PM – 09:30 PM

Impact:
During this window, certain backend data services may be temporarily unavailable.
There is no direct UI impact expected, but backend services that depend on data warehouse may experience:
-Delayed data processing
-Slower or queued ETL/ELT pipelines
-Temporary lag in data freshness across downstream systems

Impacted Services:
Data Processing Pipelines (Shard3 & Shard4 dependent flows)
Analytics / Reporting Jobs querying data warehouse
Backend workflows relying on the above mentioned production environments.
Dec 19, 01:06 PST
Dec 19, 2025
Dec 18, 2025

No incidents reported.

Dec 17, 2025
Flexera One – IT Visibility & CLM – Reporting Unavailable Across All Regions
Resolved - Reporting functionality has been fully restored across all regions, and validation has confirmed stable operation.

This issue was related to a recent change affecting reporting, which has now been fully addressed. Our teams have completed the required updates and verified successful recovery.
Dec 17, 19:47 PST
Update - NAM and APAC remain operational following completion and validation of recent updates.

Work is still ongoing in EU due to regional configuration differences. Additional updates are in progress, and validation will resume once those changes complete.
Dec 17, 14:31 PST
Update - Reporting functionality has been restored for customers in NAM and APAC following completion and validation of recent updates.

Work is still ongoing in EU, where reporting access continues to be addressed. Our teams remain actively engaged and focused on completing restoration in EU.

We will continue to monitor closely and provide further updates as EU recovery progresses.
Dec 17, 12:12 PST
Update - Corrective actions have been implemented for NA and APAC, and reporting functionality is showing signs of recovery in these regions as validation continues.

Work is still underway in the EU region, and teams remain actively focused on implementing remaining measures and confirming full restoration.

We will continue to monitor closely and provide further updates as recovery progresses.
Dec 17, 11:49 PST
Identified - We have identified that this issue is related to a recent change affecting reporting functionality for Flexera One IT Visibility (ITV) and Cloud License Management (CLM).

Our teams are actively implementing corrective updates across regions to restore access to reports. Recovery is progressing region by region, and customers may begin to see reports restored as updates complete.

We will continue to monitor progress closely and provide further updates as restoration continues.
Dec 17, 08:33 PST
Investigating - Incident Description: We have identified a service disruption impacting Flexera One IT Visibility (ITV) and Cloud License Management (CLM) across all regions. Customers may experience difficulty accessing certain reports at this time.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue and working to restore reporting availability. Progress is being closely monitored, and further updates will be provided as additional information becomes available.
Dec 17, 06:14 PST
Flexera One – SaaS Manager – NA – Service Outage
Resolved - Incident Description: A service outage impacted Flexera One SaaS Manager in the North America region. During the impact window, the application may have been unavailable, affecting access to Managed SaaS Applications.

Priority: P1

Impact Start Time: December 17, 2025, 5:16 AM PST
Impact End Time: December 17, 2025, 6:48 AM PST

Restoration Activity: The disruption was caused by an unexpected backlog of internal processing activity that increased load on the service, resulting in temporary unavailability. Technical teams restored the service and adjusted system capacity to safely process the backlog. The application has been fully restored, and monitoring remains in place to ensure continued stability.
Dec 17, 09:09 PST
Dec 16, 2025
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Dec 16, 00:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 22:30 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 13, 07:34 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2025-12-16 00:30
PST: 2025-12-15 22:30
UTC: 2025-12-16 06:30
AEDT: 2025-12-16 17:30
IST: 2025-12-16 12:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Dec 13, 07:32 PST
Dec 15, 2025
Scheduled Maintenance - Software Vulnerability Research
Completed - The scheduled maintenance has been completed.
Dec 15, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 21:30 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.
Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2025-12-15 23:30
PST: 2025-12-15 21:30
UTC: 2025-12-16 05:30
AEDT: 2025-12-16 16:30
IST: 2025-12-16 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Dec 13, 07:31 PST
CloudCheckr – Federal Region – Service Degradation
Resolved - The issue affecting the CloudCheckr Federal region has been resolved. Our teams identified a configuration issue within the service components responsible for managing application operations in this environment. The configuration has been corrected, and the region is now operating normally.
Dec 15, 12:57 PST
Update - Our teams and our service provider continue to investigate the issue to determine the underlying cause and implement the necessary remediation. Additional diagnostic work is underway to further pinpoint the source of the problem and move toward restoration.
Dec 15, 12:27 PST
Identified - Our teams have confirmed that a core service responsible for managing application operations in the CloudCheckr Federal region is not responding as expected. This is preventing the region from operating normally. We are actively working with our service provider to resolve the issue and move toward restoration.

We will provide further updates as they become available.
Dec 15, 10:23 PST
Investigating - Incident Description: We are currently investigating a service degradation affecting the CloudCheckr platform in the Federal region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams are engaged and working to determine the underlying cause and restore normal service. We are monitoring system behavior closely and will provide further updates as restoration work continues.
Dec 15, 09:56 PST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

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