Update - Additional review and testing with our service provider are ongoing. In the meantime, reports remain accessible through the application and can be run manually while automated scheduled delivery continues to be investigated. Updates will be shared as meaningful progress or new guidance becomes available.
Jan 16, 2026 - 13:46 PST
Investigating - We continue to work closely with our service provider following additional review and testing. At this time, there is no immediate resolution, and investigation into the remaining issue affecting automated scheduled report delivery is ongoing.

Reports remain accessible through the application when run manually. Further updates will be shared as more information becomes available.

Jan 15, 2026 - 12:29 PST
Update - Additional diagnostic traces and logs have been collected and shared as part of the ongoing investigation with our service provider. Work is continuing to identify and address the remaining issue affecting automated scheduled report delivery.
Jan 14, 2026 - 15:30 PST
Update - Recent remediation steps have resolved an issue that was causing scheduled reports to remain stuck in a waiting state. Scheduled reports are now progressing past the queue stage; however, a separate execution-related issue is preventing automated report emails from being delivered successfully.

Investigation into this remaining issue is ongoing with the service provider. We will share further updates as progress continues.

Jan 14, 2026 - 10:35 PST
Update - We continue to work with our service provider as part of the ongoing remediation. Additional diagnostic information has been shared to support further investigation, and follow-up steps are being reviewed.

Automated scheduled report delivery is still not fully restored. Users can continue to access the application and run reports manually. We will share further updates as more information becomes available.

Jan 13, 2026 - 11:23 PST
Update - We have observed improvement following recent remediation steps; however, automated scheduled report delivery is not yet fully restored due to a separate execution issue identified during processing.

Users can continue to access the application and run reports manually. Further updates will be shared as remediation efforts continue.

Jan 12, 2026 - 13:31 PST
Update - Our teams applied the suggested configuration changes in the staging environment, but the issue persists. We are actively working with our service provider to continue the investigation and implement further remediation actions.
Jan 11, 2026 - 23:22 PST
Identified - Our teams remain engaged, and the next remediation step is planned following recent configuration changes. Further updates will be shared once the next step has been executed.
Jan 10, 2026 - 13:02 PST
Update - We are diligently pursuing remediation efforts. The configuration changes implemented as part of the recovery process are currently in effect, and we are continuing with additional follow-up actions to resolve the issue impacting scheduled report email delivery.

Our teams are actively investigating the root cause and validating the necessary next steps to restore full functionality.
We will provide further updates as progress is made.

Jan 10, 2026 - 00:38 PST
Update - We are continuing remediation efforts and have implemented configuration changes as part of the recovery process. Additional follow-up work is currently in progress to restore scheduled report email delivery.

Some customers may continue to experience delays or non-delivery of scheduled report emails during this time.

We will provide further updates as work continues.

Jan 09, 2026 - 15:05 PST
Update - We are continuing to investigate an issue affecting the delivery of scheduled Cognos reports in the EU and NAM regions. While scheduled reports are running as expected, some customers may experience delays or non-delivery of report emails.

Our teams are actively working to identify the cause and restore normal email delivery. At this time, there is no impact to accessing reports directly within the application.

We will provide further updates as more information becomes available.

Jan 09, 2026 - 10:36 PST
Investigating - Incident Description: We have identified an issue affecting Flexera One IT Asset Management in the EU and NAM regions. The issue is preventing scheduled reports from being delivered as expected, which may result in customers not receiving automated reports during the impacted period.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue and working to restore scheduled report delivery. Initial remediation actions did not resolve the issue. The teams are now working closely with the service provider to further investigate the root cause and implement a permanent fix.

Jan 09, 2026 - 01:06 PST

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Degraded Performance
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Degraded Performance
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Degraded Performance
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Degraded Performance
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Flexera One - IT Asset Management North America: UAT Release 2025R2.1 Jan 18, 2026 18:00-20:00 PST

Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.1 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: January 19 02:00 AM - January 19 04:00 AM
PDT: January 18 06:00 PM - January 18 08:00 PM
CEST: January 19 03:00 AM - January 19 05:00 AM
AEST: January 19 01:00 PM - January 19 03:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Posted on Jan 15, 2026 - 14:09 PST
Jan 17, 2026

No incidents reported today.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 12:41 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 11:00 PST
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.1 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: January 16 07:00 PM - January 16 09:00 PM
PDT: January 16 11:00 AM - January 16 01:00 PM
CEST: January 16 08:00 PM - January 16 10:00 PM
AEST: January 17 06:00 AM - January 17 08:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Jan 15, 07:06 PST
Completed - The scheduled maintenance has been completed.
Jan 16, 10:12 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 09:00 PST
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.1 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: January 16 05:00 PM - January 16 07:00 PM
PDT: January 16 09:00 AM - January 16 11:00 AM
CEST: January 16 06:00 PM - January 16 08:00 PM
AEST: January 17 04:00 AM - January 17 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Jan 15, 07:02 PST
Jan 15, 2026
Jan 14, 2026
Resolved - The update has been successfully rolled out to all affected organizations, and report visibility has been confirmed as restored. The issue is now fully resolved.
Jan 14, 06:04 PST
Identified - Incident Description: We have identified a service disruption impacting Flexera One IT Visibility (ITV) in the EU region. Customers may experience issues accessing certain reports, with report outputs appearing as blank.

Priority: P2

Restoration Activity: Technical teams are actively investigating the issue and working to restore full reporting functionality. A probable root cause has been identified, and efforts are underway to implement and release a fix. The situation is being closely monitored, and additional updates will be shared as more information becomes available.

Jan 14, 03:42 PST
Jan 13, 2026
Jan 12, 2026
Jan 11, 2026
Jan 10, 2026
Jan 9, 2026
Jan 8, 2026
Completed - The scheduled maintenance has been completed.
Jan 8, 10:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 08:15 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: Jan 8 21:45
UTC: Jan 8 16:15
PST: Jan 8 08:15
CET: Jan 8 17:15
AEDT: Jan 9 03:15

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.

Jan 5, 06:03 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 08:00 PST
Scheduled - Flexera will be performing Scheduled Maintenance on the Automation EU environment. Automation pages - Catalog, Applied Policies, Templates, Incidents and the Automation Dashboard will be unavailable during the maintenance. There may also be delays to applied policies running and recommendation creation for policy incidents.
Dates/Times:
PST : Jan 8th 08:00 AM – 09:00 AM
UTC : Jan 8th 04:00 PM – 05:00 PM
CET : Jan 8th 05:00 PM – 06:00 PM
IST : Jan 8th 09:30 PM – 10:30 PM
AEST : Jan 9th 03:00 AM – 04:00 AM

Jan 5, 21:14 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:00 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: Jan 8 19:30
UTC: Jan 8 14:00
PST: Jan 8 06:00
CET: Jan 8 15:00
AEDT: Jan 9 01:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.

Jan 5, 06:04 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 23:00 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

Dates/Times:
IST: Jan 8 12:30
UTC: Jan 8 07:00
PST: Jan 7 23:00
CET: Jan 8 08:00
AEDT: Jan 8 18:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.

Jan 5, 06:01 PST
Jan 7, 2026
Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 18:30 PST
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US-3 and US-4.

Dates/Times:
PST : Jan 06th 06:30 PM – 08:30 PM
UTC : Jan 06th 02:30 AM to 04:30 AM
IST : Jan 06th 08:00 AM to 10:00 AM
AEST : Jan 06th 01:30 PM to 03:30 PM

Impact:
During this period, users may experience platform unavailability and intermittent issues with Self-Service, CWF consoles, CMP

Dec 31, 01:18 PST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.