All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication ? Operational
IT Asset Management - US Inventory Upload ? Operational
IT Asset Management - US Login Page ? Operational
IT Asset Management - US Batch Processing System ? Operational
IT Asset Management - US Business Reporting ? Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs ? Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication ? Operational
IT Asset Management - EU Inventory Upload ? Operational
IT Asset Management - EU Login Page ? Operational
IT Asset Management - EU Batch Processing System ? Operational
IT Asset Management - EU Business Reporting ? Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs ? Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication ? Operational
IT Asset Management - APAC Inventory Upload ? Operational
IT Asset Management - APAC Login Page ? Operational
IT Asset Management - APAC Batch Processing System ? Operational
IT Asset Management - APAC Business Reporting ? Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US ? Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One – APIs – North America Operational
api.flexera.com ? Operational
beta.api.flexera.com ? Operational
Flexera One – APIs – Europe Operational
api.flexera.eu ? Operational
beta.api.flexera.eu ? Operational
Flexera One – APIs – APAC Operational
api.flexera.au ? Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation ? Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 28, 2025
Completed - The scheduled maintenance has been completed.
Aug 28, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Aug 28 09:15 am - 11:15 am
CDT: Aug 28 11:15 am - 01:15 pm
CET: Aug 28 05:15 pm - 07:15 pm / CEST: Aug 28 06:15 pm - 08:15 pm
AEST: Aug 29 02:15 am - 04:15 am
UTC: Aug 28 04:15 pm - 06:15 pm
EDT: Aug 28 12:15 pm - 02:15 pm
IST: Aug 28 09:45 pm - 11:45 pm

Aug 25, 00:18 PDT
Completed - The scheduled maintenance has been completed.
Aug 28, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 09:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Aug 28 09:00 am - 11:00 am
CDT: Aug 28 11:00 am - 01:00 pm
CET: Aug 28 05:00 pm - 07:00 pm / CEST: Aug 28 06:00 pm - 08:00 pm
AEST: Aug 29 02:00 am - 04:00 am
UTC: Aug 28 04:00 pm - 06:00 pm
EDT: Aug 28 12:00 pm - 02:00 pm
IST: Aug 28 09:30 pm - 11:30 pm

Aug 25, 00:17 PDT
Completed - The scheduled maintenance has been completed.
Aug 28, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.
PDT: Aug 28 00:00 am - 02:00 am
CDT: Aug 28 02:00 am - 04:00 am
CEST: Aug 28 09:00 am - 11:00 am
AEST: Aug 28 05:00 pm - 07:00 pm
UTC: Aug 28 07:00 am - 09:00 am
EDT: Aug 28 03:00 am - 05:00 am
IST: Aug 28 12:30 pm - 02:30 pm

Aug 25, 00:16 PDT
Aug 27, 2025
Resolved - Our teams manually re-triggered the jobs, and all jobs are now completing successfully. Following extended monitoring, we have confirmed the issue is resolved. We will continue investigating the root cause and will share a detailed post-mortem report once available.
Aug 27, 00:15 PDT
Identified - Our investigation is progressing, and current findings indicate a potential issue with internal service communication. Additional resources are actively engaged to assist in the analysis and resolution efforts. We will provide the next update as more information becomes available.
Aug 26, 18:13 PDT
Update - We are continuing to investigate the issue. Initial discussions have explored potential contributing factors, and further analysis is in progress to identify the root cause. We will provide another update as soon as more information becomes available.
Aug 26, 15:07 PDT
Investigating - Incident Description: We are currently investigating an issue impacting the reconciliation process within the IT Asset Management platform in the EU region. Affected customers may experience failures when attempting to run reconciliation jobs. As a result, reconciliation processes may not complete successfully, potentially delaying data updates and downstream processing.

Priority: P2

Restoration Activity: Our technical teams have been engaged and are actively working to identify the root cause and restore services. We are currently evaluating the underlying components involved in reconciliation processing to determine the source of the failure and are monitoring both production and supporting environments to assess the full impact. Further updates will be provided as we continue working toward resolution.

Aug 26, 05:50 PDT
Aug 26, 2025
Aug 25, 2025
Completed - The scheduled maintenance has been completed.
Aug 25, 12:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R1.2 in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: August 25 06:00 PM - August 25 08:00 PM
PDT: August 25 11:00 AM - August 25 01:00 PM
CEST: August 25 08:00 PM - August 25 10:00 PM
AEST: August 26 04:00 AM - August 26 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Aug 22, 16:16 PDT
Completed - The scheduled maintenance has been completed.
Aug 25, 10:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R1.2 in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: August 25 04:00 PM - August 25 06:00 PM
PDT: August 25 09:00 AM - August 25 11:00 AM
CEST: August 25 06:00 PM - August 25 08:00 PM
AEST: August 26 02:00 AM - August 26 04:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Aug 22, 16:14 PDT
Aug 24, 2025

No incidents reported.

Aug 23, 2025
Completed - The scheduled maintenance has been completed.
Aug 23, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 06:00 PDT
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4.

Impact:
During this period, users may experience platform unavailability and intermittent issues with Self-Service, CWF consoles, CMP, and Flexera One Automation.

Maintenance Window:
PDT: August 23rd 06:00 AM - 10:00 AM
UTC: August 23rd 01:00 PM - 05:00 PM
CEST: August 23rd 03:00 PM - 07:00 PM
IST: August 23rd 06:30 PM - 10:30 PM
AEDT: August 23rd 11:00 PM - August 24th 03:00 AM

Aug 11, 09:33 PDT
Aug 22, 2025

No incidents reported.

Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 17:00 PDT
Scheduled - Flexera will be performing maintenance on SaaS Manager in the NAM production environment for two hours starting at the time below:

UTC: Aug 22 12:00 AM - Aug 22 02:00 AM
PDT: Aug 21 05:00 PM - Aug 21 07:00 PM
CEST: Aug 22 02:00 AM - Aug 22 04:00 AM
AEST: Aug 22 10:00 AM - Aug 22 12:00 PM

During the scheduled maintenance period please note that SaaS Manager access might be unavailable briefly.

Aug 19, 09:06 PDT
Completed - The scheduled maintenance has been completed.
Aug 21, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 11:00 PDT
Scheduled - Flexera will be performing maintenance on SaaS Manager in the EU production environment for two hours starting at the time below:

UTC: Aug 21 06:00 PM - Aug 21 08:00 PM
PDT: Aug 21 11:00 AM - Aug 21 01:00 PM
CEST: Aug 21 08:00 PM - Aug 21 10:00 PM
AEST: Aug 22 04:00 AM - Aug 22 06:00 AM

During the scheduled maintenance period please note that SaaS Manager access might be unavailable briefly.

Aug 19, 09:05 PDT
Completed - The scheduled maintenance has been completed.
Aug 21, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 09:00 PDT
Scheduled - Flexera will be performing maintenance on SaaS Manager in the APAC production environment for two hours starting at the time below:

UTC: Aug 21 04:00 PM - Aug 21 06:00 PM
PDT: Aug 21 09:00 AM - Aug 21 11:00 AM
CEST: Aug 21 06:00 PM - Aug 21 08:00 PM
AEST: Aug 22 02:00 AM - Aug 22 04:00 AM

During the scheduled maintenance period please note that SaaS Manager access might be unavailable briefly.

Aug 19, 09:05 PDT
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025
Completed - The scheduled maintenance has been completed.
Aug 18, 21:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 19:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R1.2 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: August 19 02:00 AM - August 19 04:00 AM
PDT: August 18 07:00 PM - August 18 09:00 PM
CEST: August 19 04:00 AM - August 19 06:00 AM
AEST: August 19 12:00 PM - August 19 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Aug 15, 15:51 PDT
Completed - The scheduled maintenance has been completed.
Aug 18, 13:18 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R1.2 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: August 18 06:00 PM - August 18 08:00 PM
PDT: August 18 11:00 AM - August 18 01:00 PM
CEST: August 18 08:00 PM - August 18 10:00 PM
AEST: August 19 04:00 AM - August 19 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Aug 15, 15:30 PDT
Completed - The scheduled maintenance has been completed.
Aug 18, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Aug 18 09:15 am - 11:15 am
CDT: Aug 18 11:15 am - 01:15 pm
CET: Aug 18 05:15 pm - 07:15 pm / CEST: Aug 18 06:15pm - 08:15pm
AEST: Aug 19 02:15 am - 04:15 am
UTC: Aug 18 04:15pm - 06:15pm
EDT: Aug 18 12:15 pm - 02:15 pm
IST: Aug 18 09:45pm - 11:45pm

Aug 12, 04:42 PDT
Completed - The scheduled maintenance has been completed.
Aug 18, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 09:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Aug 18 09:00 am - 11:00 am
CDT: Aug 18 11:00 am - 01:00 pm
CET: Aug 18 05:00 pm - 07:00 pm / CEST: Aug 18 06:00pm - 08:00pm
AEST: Aug 19 02:00 am - 04:00 am
UTC: Aug 18 04:00pm - 06:00pm
EDT: Aug 18 12:00 pm - 02:00 pm
IST: Aug 18 09:30pm - 11:30pm

Aug 12, 04:41 PDT
Completed - The scheduled maintenance has been completed.
Aug 18, 10:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R1.2 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: August 18 04:00 PM - August 18 06:00 PM
PDT: August 18 09:00 AM - August 18 11:00 AM
CEST: August 18 06:00 PM - August 18 08:00 PM
AEST: August 19 02:00 AM - August 19 04:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.

Aug 15, 15:23 PDT
Completed - The scheduled maintenance has been completed.
Aug 18, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: Aug 18 00:00 am - 02:00 am
CDT: Aug 18 02:00 am - 04:00 am
CEST: Aug 18 09:00 am - 11:00 am
AEST: Aug 18 05:00 pm - 07:00 pm
UTC: Aug 18 07:00 am - 09:00 am
EDT: Aug 18 03:00 am - 05:00 am
IST: Aug 18 12:30pm - 02:30pm

Aug 12, 04:39 PDT
Resolved - This incident has been resolved.
Aug 18, 01:56 PDT
Investigating - Issue Description: We are currently investigating a service degradation affecting the ITSM tool email system that may have prevented some customers from receiving email updates from us.

Priority: P3

Restoration Activity: Our technical teams are actively investigating and have identified the likely root cause. Work is underway to implement a fix, and further updates will be provided as progress continues.

Aug 15, 05:14 PDT
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Aug 14, 2025

No incidents reported.