All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance – Snow Atlas – UK-South Region Dec 6, 2025 05:00-07:00 PST

Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the UK-South Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services.

Dates/Times:
PST: December 6th, 5:00 AM to 7:00 AM
CET: December 6th, 2:00 PM to 4:00 PM
IST: December 6th, 6:30 PM to 8:30 PM
AEDT: December 7th, 00:00 AM to 2:00 AM
Posted on Dec 02, 2025 - 03:36 PST

Scheduled Maintenance – Snow Atlas – East US 2 Region Dec 6, 2025 06:00-08:00 PST

Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the East US 2 Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services.

Dates/Times:
PST: December 6th, 6:00 AM to 8:00 AM
CET: December 6th, 3:00 PM to 5:00 PM
IST: December 6th, 7:30 PM to 9:30 PM
AEDT: December 7th, 1:00 AM to 3:00 AM
Posted on Dec 02, 2025 - 03:35 PST

Scheduled Maintenance – Snow Atlas – West Europe Region Dec 6, 2025 08:00-10:00 PST

Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for the management of database accounts and single-tenant services.
Dates/Times:
PST: December 6th, 8:00 AM to 10:00 AM
CET: December 6th, 5:00 PM to 7:00 PM
IST: December 6th, 9:30 PM to 11:30 PM
AEDT: December 6th, 6:00 AM to 8:00 AM
Posted on Dec 03, 2025 - 04:24 PST

Scheduled Maintenance: Flexera One - IT Visibility - EU Dec 8, 2025 08:15-10:15 PST

Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: Dec 8 21:45
UTC: Dec 8 16:15
PST: Dec 8 08:15
CET: Dec 8 17:15
AEDT: Dec 9 03:15

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on Nov 27, 2025 - 21:12 PST

Scheduled Maintenance - Software Vulnerability Research Dec 8, 2025 21:30-23:30 PST

Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.
Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2025-12-08 23:30
PST: 2025-12-08 21:30
UTC: 2025-12-09 05:30
AEDT: 2025-12-09 16:30
IST: 2025-12-09 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Posted on Dec 05, 2025 - 08:41 PST

Scheduled Maintenance: Flexera One - IT Visibility - NAM Dec 10, 2025 23:00 - Dec 11, 2025 01:00 PST

Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

Dates/Times:
IST: Dec 11 12:30
UTC: Dec 11 07:00
PST: Dec 10 23:00
CET: Dec 11 08:00
AEDT: Dec 11 18:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on Nov 27, 2025 - 21:14 PST
Dec 6, 2025

No incidents reported today.

Dec 5, 2025
Scheduled Maintenance – Snow Atlas – Australia Southeast Region
Completed - The scheduled maintenance has been completed.
Dec 5, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the Australia Southeast Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services

Dates/Times:
Dates/Times:
PST: December 5th, 11:00 AM to 1:00 PM
CET: December 5th, 8:00 PM to 10:00 PM
IST: December 6th, 12:30 AM to 2:30 AM
AEDT: December 6th, 6:00 AM to 8:00 AM
Dec 3, 04:22 PST
Scheduled Maintenance - Flexera Documentation Site
Completed - The scheduled maintenance has been completed.
Dec 5, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:00 PST
Scheduled - Flexera’s documentation site (docs.flexera.com) is scheduled for server maintenance and may be temporarily unavailable for up to 15 minutes on December 5. The brief downtime will occur within the maintenance window below.

Maintenance Window:
UTC: 8:00 AM - 11:00 AM
IST: 1:30 PM - 4:30 PM
PST: 12:00 AM - 3:00 AM
AEDT: 7:00 PM - 10:00 PM
CET: 9:00 AM - 12:00 PM
EDT: 3:00 AM - 6:00 AM
Dec 2, 09:00 PST
Dec 4, 2025
Flexera One- NAM- Login failing
Resolved - After extended monitoring, we have confirmed that the issue has been resolved and services remain stable.
Dec 4, 23:13 PST
Monitoring - As part of the restoration efforts, our teams provisioned alternative infrastructure, which has returned services to normal operation. We will continue to investigate the root cause and share further details in a post-mortem report.
Dec 4, 21:51 PST
Investigating - Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.
Dec 4, 21:02 PST
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Dec 4, 10:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: Dec 4 21:30
UTC: Dec 4 16:00
PST: Dec 4 08:00
CET: Dec 4 17:00
AEDT: Dec 5 03:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Nov 27, 21:10 PST
Scheduled Maintenance- Automation EU environment
Completed - The scheduled maintenance has been completed.
Dec 4, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 PST
Scheduled - Flexera will be performing Scheduled Maintenance on the Automation EU environment. Automation pages - Catalog, Applied Policies, Templates, Incidents and the Automation Dashboard will be unavailable during the maintenance. There may also be delays to applied policies running and recommendation creation for policy incidents.

Dates/Times:
PST (Pacific Standard Time): December 4th, 08:00 AM to 10:00 AM
UTC (Coordinated Universal Time): December 4th, 04:00 PM to 06:00 PM
CET (Central European Time): December 4th, 05:00 PM to 07:00 PM
IST (Indian Standard Time): December 4th, 9:30 PM to 11:30 PM
AEDT (Australian Eastern Daylight Time): December 5th, 03:00 AM to 05:00 AM
Nov 27, 02:23 PST
Dec 3, 2025
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Dec 3, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 21:30 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2025-12-03 23:30
PST: 2025-12-03 21:30
UTC: 2025-12-04 05:30
AEDT: 2025-12-04 16:30
IST: 2025-12-04 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Dec 1, 09:02 PST
Flexera One - IT Asset Management Europe: UAT Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 15:49 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 14:00 PST
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: December 03 10:00 PM - December 04 12:00 AM
PDT: December 03 02:00 PM - December 03 04:00 PM
CEST: December 03 11:00 PM - December 04 01:00 AM
AEST: December 04 09:00 AM - December 04 11:00 AM
Nov 30, 16:56 PST
Flexera One - IT Asset Management Europe: UAT Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 15:49 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 14:01 PST
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: December 03 10:00 PM - December 04 12:00 AM
PDT: December 03 02:00 PM - December 03 04:00 PM
CEST: December 03 11:00 PM - December 04 01:00 AM
AEST: December 04 09:00 AM - December 04 11:00 AM
Nov 30, 16:56 PST
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - The scheduled maintenance has been completed.
Dec 3, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 13:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe Region.

Impact: Users may experience intermittent access disruptions during this time as we perform this activity.
Reason: Enabling Multi-AZ to improve resiliency and redundancy.

Dates/Times:
PST: December 3rd, 1:00 PM to 3:00 PM
CEST: December 3rd, 10:00 PM to 12:00 AM
IST: December 4th, 2:30 AM to 4:30 AM
AEDT: December 3rd, 08:00 AM to 10:00 AM
Nov 30, 22:12 PST
Scheduled Maintenance – Snow Atlas – UK-South Region
Completed - The scheduled maintenance has been completed.
Dec 3, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the UK-South Region.

Impact: Users may experience intermittent access disruptions during this time as we perform this activity.
Reason: Enabling Multi-AZ to improve resiliency and redundancy.


Dates/Times:
PST: December 3rd, 09:00 AM to 11:00 AM
CET: December 3rd, 06:00 PM to 08:00 PM
IST: December 3rd, 10:30 PM to December 4th 12:30 AM
AEDT: December 3rd, 04:00 AM to 06:00 AM
Nov 30, 22:09 PST
Scheduled Maintenance- Automation APAC environment
Completed - The scheduled maintenance has been completed.
Dec 3, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:00 PST
Scheduled - Flexera will be performing Scheduled Maintenance on the Automation APAC environment. Automation pages - Catalog, Applied Policies, Templates, Incidents and the Automation Dashboard will be unavailable during the maintenance. There may also be delays to applied policies running and recommendation creation for policy incidents.
Dates/Times:
PST (Pacific Standard Time): December 3rd, 08:00 AM to 10:00 AM
UTC (Coordinated Universal Time): December 3rd, 04:00 PM to 06:00 PM
CET (Central European Time): December 3rd, 05:00 PM to 07:00 PM
IST (Indian Standard Time): December 3rd, 9:30 PM to 11:30 PM
AEDT (Australian Eastern Daylight Time): December 4th, 03:00 AM to 05:00 AM
Nov 27, 02:19 PST
Flexera One - NA - Intermittent Access/Login Issues
Resolved - Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.
Dec 3, 09:49 PST
Monitoring - Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.
Dec 3, 09:02 PST
Investigating - Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.
Dec 3, 06:49 PST
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - this maintenance has been cancelled.
Dec 3, 04:26 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services

Dates/Times:
PST: December 5th, 11:00 AM to 1:00 PM
CET: December 5th, 8:00 PM to 10:00 PM
IST: December 6th, 12:30 AM to 2:30 AM
AEDT: December 6th, 6:00 AM to 8:00 AM
Dec 2, 03:40 PST
Scheduled Maintenance – Snow Atlas – Australia Southeast Region
Completed - this maintenance has been cancelled,
Dec 3, 04:22 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the Australia Southeast Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services

Dates/Times:
PST: December 6th, 8:00 AM to 10:00 AM
CET: December 6th, 5:00 PM to 7:00 PM
IST: December 6th, 9:30 PM to 11:30 PM
AEDT: December 6th, 6:00 AM to 8:00 AM
Dec 2, 03:38 PST
Scheduled Maintenance - Flexera Documentation Site
Completed - The scheduled maintenance has been completed.
Dec 3, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 00:00 PST
Scheduled - Flexera’s documentation site (docs.flexera.com) is scheduled for server maintenance and may be temporarily unavailable for up to 15 minutes on December 3. The brief downtime will occur within the maintenance window below.

Maintenance Window:
UTC: 8:00 AM - 11:00 AM
IST: 1:30 PM - 4:30 PM
PST: 12:00 AM - 3:00 AM
AEDT: 7:00 PM - 10:00 PM
CET: 9:00 AM - 12:00 PM
EDT: 3:00 AM - 6:00 AM
Dec 2, 08:57 PST
Scheduled Maintenance – Snow Atlas – East US 2 Region
Completed - The scheduled maintenance has been completed.
Dec 3, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:01 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the East US 2 Region.

Impact: Users may experience intermittent access disruptions during this time as we perform this activity.
Reason: Enabling Multi-AZ to improve resiliency and redundancy.

Dates/Times:
PST: December 2nd, 11:00 PM to December 3rd, 01:00 AM
CET: December 3rd, 8:00 AM to 10:00 AM
IST: December 3rd, 12:30 PM to 02:30 PM
AEDT: December 3rd, 6:00 PM to 8:00 PM
Nov 30, 22:06 PST
Flexera One - IT Asset Management Australia: UAT Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 00:17 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:00 PST
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: December 03 07:00 AM - December 03 09:00 AM
PDT: December 02 11:00 PM - December 03 01:00 AM
CEST: December 03 08:00 AM - December 03 10:00 AM
AEST: December 03 06:00 PM - December 03 08:00 PM
Nov 30, 16:54 PST
Dec 2, 2025
Flexera One - IT Asset Management - All Regions - Inventory Processing Delays
Resolved - Data processing has remained stable across all regions following the rollback of the recent change. After extended monitoring, inventory data is flowing normally and no further issues have been observed. As all processing has returned to expected behavior, this incident is now considered resolved.
Dec 2, 17:40 PST
Monitoring - Our teams have completed the rollback of the recent change, and data processing has resumed across all regions. Inventory data is now flowing again in APAC, US, and EU. Some customers may still see delayed updates while the remaining backlog is processed, but this is expected to clear as processing continues. We are actively monitoring the service to ensure full restoration and will provide further updates as needed.
Dec 2, 14:08 PST
Identified - Our teams identified a recent change that required rollback. Following this action, data processing has resumed in the APAC and US regions. Processing in the EU region is still being restored, and customers in that region may continue to experience delays in inventory data updates. We are continuing to monitor progress across all regions and will provide further updates as restoration efforts continue.
Dec 2, 13:14 PST
Investigating - Incident Description: We are currently investigating an issue affecting inventory processing for Flexera One IT Asset Management in the NAM, EU, and APAC regions. While the application remains accessible, affected customers may experience delayed or missing inventory updates, and some beacon interfaces may appear as not connected even though uploads have occurred. Usage data continues to process normally at this time.

Priority: P2

Restoration Activity: Our technical teams are actively engaged and are investigating a disruption in the flow of inventory data to the IT Asset Management service. Further updates will be provided as we work to identify the cause and restore full processing.
Dec 2, 12:20 PST
Dec 1, 2025
Flexera One - IT Asset management - NAM - Inventory upload delays
Resolved - After extended monitoring, our teams have confirmed that services are fully restored. Inventory processing has returned to normal, and the backlog has been completely cleared
Dec 1, 21:16 PST
Update - Processing activity continues to improve following the recent database capacity increase. The remaining delayed inventory tasks are moving through the system, and recovery is progressing as expected. Some customers may notice slower than normal response times in areas that load larger datasets, and this is expected to ease as the remaining processing completes.

We are monitoring progress closely and will provide further updates as recovery continues.
Dec 1, 09:21 PST
Monitoring - Our teams have completed a storage capacity increase and applied additional adjustments to improve processing for the affected customers. Processing activity is now moving through the queue, and we are monitoring progression to confirm that all workflows are running as expected. We will provide another update once validation is complete.
Nov 30, 16:33 PST
Update - Our teams have identified a storage-related condition as a potential contributing factor and are expanding capacity as part of the ongoing work to address the delays affecting inventory processing. We are monitoring processing activity as this change is applied and will share further updates as we validate its impact.
Nov 30, 14:41 PST
Update - Our teams remain focused on reviewing the inventory processing workflow for affected NAM customers, working to pinpoint the source of the slowdown and verify conditions impacting scheduled activities and reconciliation. Monitoring continues, and engineering teams are actively collaborating on resolution efforts. We will provide additional updates as new details emerge.
Nov 30, 02:07 PST
Update - Our teams are continuing to review the workflow steps involved in inventory processing for customers in the NAM region. Interim measures are being applied to keep affected processing activity moving while deeper analysis continues. Validation work is underway to narrow down where processing behavior is slowing and to confirm the conditions affecting related scheduled activities. Monitoring remains active across the impacted customers as this work progresses.
Nov 29, 17:08 PST
Update - Our teams are reviewing the specific stages involved in inventory processing to pinpoint the source of the delays observed by affected customers in the NAM region. Activity across impacted environments continues to be monitored closely while this analysis is underway.

Further updates will be shared as soon as we have additional findings or observable changes in processing behavior.
Nov 29, 06:48 PST
Investigating - Incident Description: We are currently investigating an issue affecting inventory uploads for IT Asset Management in the NAM region. The impact is limited to a subset of our customers, and while the platform remains accessible, those affected may experience delays or failures in inventory data processing, along with related error messages. Reconciliation processes may also be impacted for these customers.

Priority: P2

Restoration Activity: Our technical teams are actively engaged in investigating the inventory processing delays. Further updates will be provided as we continue to address the issue.
Nov 28, 22:25 PST
Nov 30, 2025
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - The scheduled maintenance has been completed.
Nov 30, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 20:30 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe cluster.

Impact: Users may experience intermittent access disruptions during this time as we perform this activity.
Reason: Storage migration to enable zonal redundancy.

Schedule: The corresponding times for the maintenance window are listed below:
• PST: November 29th, 08:30 PM – 02:30 AM
• CEST: November 29th, 04:30 AM – 10:30 AM
• IST: November 29th, 10:00 AM – 04:00 PM
• AEDT: November 29th, 03:30 PM – 09:30 PM
Nov 24, 03:36 PST
Nov 29, 2025
Nov 28, 2025
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Flexera One – IT Asset Management – NA – Inventory Uploads Not Processing
Resolved - Inventory upload processing in the North America region has been fully restored. All services are operating normally, and processing is back to expected levels.

This incident is now resolved.
Nov 25, 12:26 PST
Monitoring - Our technical team has confirmed that the issue began after last night’s release and was caused by a configuration problem affecting inventory upload processing in the North America region. This configuration has now been corrected, and authentication and inventory data uploads are beginning to flow normally. We are monitoring closely to ensure processing remains stable and that any backlog continues to clear.
Nov 25, 09:28 PST
Investigating - Incident Description: We are investigating an issue impacting inventory data uploads for IT Asset Management (ITAM) in the North America region. Affected customers may experience upload failures, timeouts, or delays as inventory files are not currently reaching the processing service.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the cause and working to restore normal upload processing. We are monitoring the environment closely and will continue to share updates as progress is made toward full restoration.
Nov 25, 08:22 PST
Nov 24, 2025
Flexera One - IT Asset Management North America: Production Release 2025R2
Completed - The scheduled maintenance has been completed.
Nov 24, 19:17 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 18:00 PST
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: November 25 02:00 AM - November 25 04:00 AM
PDT: November 24 06:00 PM - November 24 08:00 PM
CEST: November 25 03:00 AM - November 25 05:00 AM
AEST: November 25 01:00 PM - November 25 03:00 PM
Nov 21, 08:19 PST
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

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