Flexera- Spot- US east- 1- Service Degradation (Instance Launch Failures)
Update - Some customers may experience residual issues following the recent fix. Our technical teams are actively working to address these and ensure full service stability. We will provide further updates as more information becomes available.
May 08, 2026 - 01:25 PDT
Monitoring - Our teams have implemented mitigation measures to address the impact from the external service disruption, and services have now been restored. We are actively monitoring the platform to ensure continued stability and will provide further updates as more information becomes available.
May 07, 2026 - 23:11 PDT
Identified - Incident Description: We are currently investigating multiple issues impacting SPOT services.Customers may experience difficulties launching instances in the affected region, resulting in degraded provisioning capabilities. Initial findings indicate that the issue is related to an ongoing disruption within our cloud service provider, specifically in the us-east-1 region. As a result, customers may face difficulties launching instances, resulting in degraded service performance.

Priority: P2

Restoration Activity: Our technical teams are actively engaged and are working with the service provider to monitor the ongoing regional issue. We are assessing the impact on dependent services, including database connectivity and request processing, while identifying potential mitigation options. Further updates will be provided as more information becomes available and as service stability improves.
May 07, 2026 - 20:00 PDT

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Chaos Genius Operational
Chaos Genius App UI Operational
Chaos Genius API Operational
Chaos Genius Website Operational
Chaos Genius Blog Operational
Technopedia Operational
Technopedia Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SVM - Disaster Recovery Test (2026-05-10) May 10, 2026 03:30-07:30 PDT

Flexera conducts periodic failover tests of the Software Vulnerability Manager (SVM) service. We will be performing failover tests on Sunday i.e., May 10, 2026 at 03:30 AM - 07:30 AM PDT. The Software Vulnerability Manager service may have brief service outage during the following window as the service fails over to a different Availability Zone:

Dates/Times:
CDT: 2026-05-10 05:30 - 09:30
PDT: 2026-05-10 03:30 - 07:30
UTC: 2026-05-10 10:30 - 14:30
AEST: 2026-05-10 20:30 - 00:30
IST: 2026-05-10 16:00 - 20:00

Our SRE Team has a detailed plan to test our automated failover capabilities. If you notice any issues during the failover period or after the activity, please let us know immediately through your normal channels of communication with Flexera. As always, we welcome your feedback. If you have any questions or concerns about the above information, please let your Customer Success Manager, Project Manager, or our Support team know.
Posted on May 04, 2026 - 23:06 PDT

Scheduled Maintenance: Flexera One - IT Visibility - APAC May 11, 2026 09:00-11:00 PDT

Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: May 11 21:30
UTC: May 11 16:00
PDT: May 11 09:00
CEST: May 11 18:00
AEST: May 12 02:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on May 06, 2026 - 03:13 PDT

Scheduled Maintenance: Flexera One - IT Visibility - EU May 12, 2026 09:15-11:15 PDT

Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: May 12 21:45
UTC: May 12 16:15
PDT: May 12 09:15
CEST: May 12 18:15
AEST: May 13 02:15

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on May 06, 2026 - 03:15 PDT

Scheduled Maintenance: Flexera One - IT Visibility - US May 12, 2026 23:30 - May 13, 2026 01:30 PDT

Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

Dates/Times:
IST: May 13 12:00
UTC: May 13 06:30
PDT: May 12 23:30
CEST: May 13 08:30
AEST: May 13 16:30

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Posted on May 06, 2026 - 03:18 PDT
May 8, 2026

Unresolved incident: Flexera- Spot- US east- 1- Service Degradation (Instance Launch Failures).

May 7, 2026
Flexera One IT Asset Management – NAM – Beacon Connectivity Issues
Resolved - Technical teams completed the required updates to restore communication through the affected service path in the North America environment. Upload and download requests are now completing successfully, and functionality has been validated. We will continue monitoring to ensure the service remains operational. This incident has been resolved.
May 7, 12:38 PDT
Identified - Our technical teams have identified the issue as a routing/configuration problem affecting Beacon communication following recent maintenance activity in the North America environment. This is preventing Beacon from successfully completing upload and download requests. Teams are working on the required configuration update to restore Beacon connectivity. We will provide another update as restoration work continues.
May 7, 11:07 PDT
Investigating - Incident Description: We are currently investigating an issue affecting Beacon connectivity in the Flexera One IT Asset Management application in the North America region. Customers using Beacon may experience connectivity errors when attempting to upload inventory data or download Beacon-related updates.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue and working to restore normal Beacon upload and download functionality. We will provide updates as more information becomes available.
May 7, 09:49 PDT
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - The scheduled maintenance has been completed.
May 7, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe region. This update supports performance improvements and new user interface for Agreements and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 5:00 PM - 7:00 PM
PDT: 8:00 AM – 10:00 AM
UTC: 3:00 PM – 5:00 PM
IST: 9:30 PM – 11:30 PM
AEST: 03:00 AM – 5:00 AM
EST: 11:00 AM - 1:00 PM
May 1, 14:15 PDT
Scheduled Maintenance – Snow Atlas – East US Region
Completed - The scheduled maintenance has been completed.
May 7, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 03:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the East US region. This update supports performance improvements and new user interface for Agreements and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 12:00 PM - 2:00 PM
PDT: 3:00 AM – 5:00 AM
UTC: 10:00 AM – 12:00 PM
IST: 3:30 PM – 5:30 PM
AEST: 08:00 PM – 10:00 PM
EST: 6:00 AM - 8:00 AM
May 1, 14:13 PDT
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
May 7, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 01:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager (On-Prem)
Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CDT: 2026-05-07 03:30 -- 05:30
PDT: 2026-05-07 01:30 -- 03:30
UTC: 2026-05-07 08:30 -- 10:30
AEST: 2026-05-07 18:30 -- 20:30
IST: 2026-05-07 14:00 -- 16:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
May 5, 00:53 PDT
May 6, 2026
Flexera One - IT Asset Management North America: Production Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 21:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 20:00 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: May 07 03:00 AM - May 07 05:00 AM
PDT: May 06 08:00 PM - May 06 10:00 PM
CEST: May 07 05:00 AM - May 07 07:00 AM
AEST: May 07 01:00 PM - May 07 03:00 PM
May 4, 17:23 PDT
Scheduled Maintenance – Snow Atlas – UK-South Region
Completed - The scheduled maintenance has been completed.
May 6, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 10:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the UK-South region. This update supports performance improvements and new user interface for Agreements and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 6:00 PM - 8:00 PM
PDT: 10:00 AM – 12:00 AM
UTC: 4:00 PM – 6:00 PM
IST: 10:30 PM – 12:30 PM
AEST: 05:00 AM – 7:00 AM
EST: 12:00 PM - 2:00 PM
May 1, 14:10 PDT
Scheduled Maintenance – Snow Atlas – Australia Southeast Region
Completed - The scheduled maintenance has been completed.
May 6, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 08:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the Australia Southeast region. This update supports performance improvements and new user interface for Agreements and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 5:00 PM - 7:00 PM
PDT: 8:00 AM – 10:00 AM
UTC: 3:00 PM – 5:00 PM
IST: 9:30 PM – 11:30 PM
AEST: 03:00 AM – 5:00 AM
EDT: 11:00 AM - 1:00 PM
May 1, 14:06 PDT
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Apr 30, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 01:00 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CDT: 2026-04-30 03:00
PDT: 2026-04-30 01:00
UTC: 2026-04-30 08:00
AEST: 2026-04-30 18:00
IST: 2026-04-30 13:30

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Apr 28, 00:58 PDT
Apr 29, 2026
First and Final Notification: Flexera One SaaS Manager – NAM – Application Access Disruption
Resolved - Incident Description: Earlier today, we experienced an issue affecting Flexera One SaaS Manage in the NAM region. During the impact window, affected customers may have been unable to access the application.

Priority: P1

Impact Start: April 29, 2026, 3:00 AM PDT
Impact End: April 29, 2026, 7:30 AM PDT
Impact Duration: 4 hours and 30 minutes

Restoration Activity: Our technical teams identified the issue and completed the required restoration activities. Access has been restored, and we will continue to monitor the environment to ensure continued stability. A formal retrospective will be conducted to review the root cause, actions taken during the incident, and any long-term preventative measures. A postmortem report summarizing those findings will be shared following the retrospective.
Apr 29, 11:33 PDT
Apr 28, 2026
Flexera One - IT Asset Management - NA - Reconciliation Processing Delays
Resolved - Our technical teams identified that the reconciliation processing delays were caused by a deployment that occurred while reconciliation tasks were already running. This caused some affected reconciliation jobs to enter a repeated retry state instead of completing as expected, which delayed processing for impacted customers.

The issue has been addressed, and newly started reconciliation jobs are completing successfully. Jobs that were stopped as part of recovery will run again based on their normal schedule. We will continue monitoring processing health and are tracking longer-term improvements to reduce the risk of a similar issue occurring again.
Apr 28, 10:50 PDT
Investigating - Incident Description: We are currently investigating an issue affecting reconciliation processing for Flexera One IT Asset Management in the NA region. While the application remains accessible, affected customers may experience delays in reconciliation completion and related processing activities.

Priority: P2

Restoration Activity: Our technical teams are actively engaged and are investigating the cause of the reconciliation processing delays. We are reviewing the affected processing components and working to restore normal processing. Further updates will be provided as more information becomes available.
Apr 28, 08:31 PDT
Scheduled Maintenance – Snow Atlas – Australia
Completed - The scheduled maintenance has been completed.
Apr 28, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 06:30 PDT
Scheduled - Flexera will perform scheduled platform maintenance on the Snow Atlas production environment in the Australia regions.
Impact:
Users may experience intermittent access disruptions during the maintenance.
Reason:
Updates to improve platform resiliency, and consistency.

Dates/Times:

PDT: Apr 28 06:30 am - 08:30 am
CDT: Apr 28 08:30 am - 10:30 am
CET: Apr 28 02:30 pm - 04:30 pm
AEST: Apr 28 11:30 pm - Apr 29 01:30 am
UTC: Apr 28 01:30 pm - 03:30 pm
EDT: Apr 28 09:30 am - 11:30 am
IST: Apr 28 07:00 pm - 09:00 pm
Apr 24, 10:22 PDT
Apr 27, 2026
Scheduled Maintenance – Flexera One – APAC Region
Completed - The scheduled maintenance has been completed.
Apr 27, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 09:00 PDT
Scheduled - Flexera will be performing scheduled maintenance on core platform services in the APAC region.

Impact: During this maintenance window, users may experience temporary disruptions across the Flexera One website, including possible unexpected behavior or errors affecting login, navigation, and reporting.

Scheduled Maintenance Window:

PDT: Apr 27, 09:00 AM - 11:00 AM
CDT: Apr 27, 11:00 AM - 01:00 PM
CET: Apr 27, 06:00 PM - 08:00 PM
AEST: Apr 28, 02:00 AM - 04:00 AM
UTC: Apr 27, 04:00 PM - 06:00 PM
EDT: Apr 27, 12:00 PM - 02:00 PM
IST: Apr 27, 09:30 PM - 11:30 PM
Apr 22, 10:11 PDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage