All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

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FlexNet Operations LLM Production Operational
FlexNet Operations Reporter ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations LLM Production Producer Portal ? Operational
FlexNet Operations LLM Production End User Portal Operational
FlexNet Operations LLM Production Device API Operational
FlexNet Operations ALM Production Operational
FlexNet Operations ALM End User Portal ? Operational
FlexNet Operations ALM Producer Portal ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations ALM User Acceptance Testing ? Operational
FlexNet Operations ALM End User Portal UAT ? Operational
FlexNet Operations ALM Producer Portal UAT ? Operational
FlexNet Embedded License Activation Service UAT Operational
FlexNet Embedded License Usage Service UAT ? Operational
FlexNet Manager Suite US Production Operational
FlexNet Manager Suite US Beacon Communication ? Operational
FlexNet Manager Suite US Inventory Upload ? Operational
FlexNet Manager Suite US Login Page ? Operational
FlexNet Manager Suite (Europe) Operational
FlexNet Manager Suite EU Beacon Communication ? Operational
FlexNet Manager Suite EU Inventory Upload ? Operational
FlexNet Manager Suite EU Login Page ? Operational
Software Vulnerability Manager Next Operational
Software Vulnerability Manager 2018 Operational
Software Vulnerability Manager 2018 Web Portal ? Operational
Software Vulnerability Manager 2018 Agent Interface ? Operational
FlexNet Connect Production Operational
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
FlexNet Connect Update Service (installshield.com) ? Operational
FlexNet Connect Publisher Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TLS (Transport Security Layer) is a cryptographic protocol that secures communications over networks. It is the successor of the SSL (Secure Socket Layer) protocol. TLS Version 1.0 was first defined in 1999 and since then has been superseded by newer versions. Due to existing vulnerabilities in TLS 1.0 and 1.1, Flexera will discontinue support for these versions in FlexNet Operations Cloud and FlexNet Connect Cloud using the following schedule:

UAT
PDT Tuesday, June 11, 2019 10:00 AM - 12:00 PM
UTC Tuesday, June 11, 2019 5:00 PM - 7:00 PM

UAT endpoints affected:
FNO LLM Producer Portal - manageruat.flexnetoperations.com, manageruat.subscribenet.com
FNO ALM and LLM Enterprise and Producer Portals - *.flexnetoperations.com or *.subscribenet.com – this is your branded hostname
Compliance endpoint (FNO LLM and ALM) - *.compliance.flexnetoperations.com
FlexNet Connect Cloud - *.installshield.com

Production
PDT Tuesday, September 10, 2019, 10:00 AM - 12:00 PM
UTC Tuesday, September 10, 2019, 5:00 PM - 7:00 PM

Production endpoints affected:
FNO LLM Producer Portal - manager.flexnetoperations.com, manager.subscribenet.com
FNO ALM and LLM Enterprise and Producer Portals - *.flexnetoperations.com or *.subscribenet.com – this is your branded hostname
Compliance endpoint (FNO LLM and ALM) - *.compliance.flexnetoperations.com
FlexNet Connect Cloud - *.installshield.com

After these dates, browsers or API clients connecting to these endpoints must connect via TLS 1.2. Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service.

It is especially important for customers to test their FNE clients in UAT before the change is made in Production. FNE clients can communicate with FNO and/or CLS over one of two endpoints; the Enterprise Portal (customer-name.flexnetoperations.com) or the compliance endpoint (customer-name.compliance.flexnetoperations.com).

If you have any questions related to this notification or any difficulties applying the required changes, please do not hesitate to reach out to our support desk. Details to contact Flexera Support can be found here https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720.
Posted on Apr 15, 16:03 PDT
FlexNet Operations LLM Production End User Portal
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FlexNet Operations LLM Production Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Operations ALM End User Portal
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FlexNet Operations ALM Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Manager Suite US Beacon Communication
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FlexNet Manager Suite US Inventory Upload
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FlexNet Manager Suite US Login Page
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FlexNet Manager Suite EU Beacon Communication
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FlexNet Manager Suite EU Inventory Upload
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FlexNet Manager Suite EU Login Page
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Software Vulnerability Manager Next
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Software Vulnerability Manager 2018 Web Portal
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Software Vulnerability Manager 2018 Agent Interface
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FlexNet Connect Update Service (flexnetoperations.com)
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FlexNet Connect Publisher Service
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FlexNet Operations ALM End User Portal UAT
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FlexNet Operations ALM Producer Portal UAT
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FlexNet Embedded License Activation Service UAT
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FlexNet Embedded License Usage Service UAT
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Past Incidents
Apr 18, 2019

No incidents reported today.

Apr 17, 2019
Completed - Flexera has completed the upgrade of FlexNet Manager Suite Cloud to version 2019 R1.1 in the European Production environment.
Apr 17, 19:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:00 PDT
Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2019 R1.1 in the European Production environment which will result in downtime during a portion of the maintenance window below:

PDT: Wed, 17th April - 5:00 pm - 7:00 pm
UTC: Thu 18th April - 12:00 am - 2:00 am
CEST: Thu 18th April - 2:00 am - 4:00 am
AEST: Thu 18th April - 10:00 am - 12:00pm

Information on the new features and other changes coming is available from https://helpnet.flexerasoftware.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Apr 15, 16:46 PDT
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019
Completed - Flexera has completed the upgrade of FlexNet Manager Suite Cloud to version 2019 R1.1 in the North American UAT environment.
Apr 14, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:00 PDT
Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2019 R1.1 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

PDT: Sun 14th April - 5:00pm
CDT: Sun 14th April - 7:00pm
UTC: Mon 15th April - 00:00am
AEST: Mon 15th April - 10:00am

Information on the new features and other changes coming is available from https://helpnet.flexerasoftware.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Apr 10, 20:37 PDT
Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Completed - The scheduled maintenance has been completed.
Apr 10, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 13:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 18:31 PDT
Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2019 R1.1 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

PDT: April 10th 1pm - 3pm
UTC: April 10th 8pm - 10pm
AEDT: April 11th 6am - 8am

Information on the new features and other changes coming is available from https://helpnet.flexerasoftware.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Apr 9, 16:39 PDT
Resolved - Maintenance activities are now complete and the FlexNet Manager Cloud UAT Europe environment is now available for use.
Apr 10, 16:03 PDT
Investigating - During our scheduled maintenance window in the European UAT environment, we have encountered some unforeseen issues due to which the system is going to be offline for an additional period of time.
Apr 10, 15:48 PDT
Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.

Apr 4, 2019

No incidents reported.