Flexera System Status Dashboard Status

All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational

FlexNet Manager Suite US Beacon Communication Operational

FlexNet Manager Suite US Inventory Upload Operational

FlexNet Manager Suite US Login Page Operational

FlexNet Manager Suite US Batch Processing System Operational

FlexNet Manager Suite US Business Reporting Operational

SaaS Manager - North America Operational

Flexera One - IT Asset Management - Europe Operational

FlexNet Manager Suite EU Beacon Communication Operational

FlexNet Manager Suite EU Inventory Upload Operational

FlexNet Manager Suite EU Login Page Operational

FlexNet Manager Suite EU Batch Processing System Operational

FlexNet Manager Suite EU Business Reporting Operational

SaaS Manager - Europe Operational

Flexera One - IT Visibility - North America Operational

IT Visibility US Operational

Technopedia Login Page Operational

Technopedia API Operational

Flexera One - IT Visibility - Europe Operational

IT Visibility EU Operational

Flexera One - Cloud Management - North America Operational

Self-Service - Shard 3 Operational

Self-Service - Shard 4 Operational

Optima Operational

Cloudscape Operational

Flexera One - Cloud Management - Europe Operational

Cloud Cost Optimization - EU Operational

Legacy Cloud Management Operational

Governance Operational

Cloud Management Dashboard - Shard 3 Operational

Cloud Management Dashboard - Shard 4 Operational

Software Vulnerability Manager Operational

Software Vulnerability Manager Web Portal Operational

Software Vulnerability Manager Agent Interface Operational

Software Vulnerability Research Operational

Flexera Community Forum Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Flexera One - IT Asset Management Europe: UAT Release 2021 R1.2 Oct 20, 11:00-13:00 PDT

Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2021 R1.2 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 20 06:00 PM - October 20 08:00 PM
PDT: October 20 11:00 AM - October 20 01:00 PM
CEST: October 20 08:00 PM - October 20 10:00 PM
AEST: October 21 05:00 AM - October 21 07:00 AM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Oct 18, 10:26 PDT

Scheduled Maintenance - Saas Manager - Europe Oct 20, 11:00-13:00 PDT

Flexera will be performing Maintenance on the SaaS Manager - Europe environment. As a result of this maintenance work, some features and functionality may not be available during the maintenance window below:

UTC: October 20 06:00 PM - October 20 08:00 PM
PDT: October 20 11:00 AM - October 20 01:00 PM
CEST: October 20 08:00 PM - October 20 10:00 PM
AEST: October 20 04:00 AM - October 21 06:00 AM
Posted on Oct 18, 10:08 PDT

Flexera One - IT Asset Management North America: UAT Release 2021 R1.2 Oct 20, 15:00-17:00 PDT

Flexera will be upgrading Flexera One - IT Asset Management to version 2021 R1.2 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 20 10:00 PM - October 21 12:00 AM
PDT: October 20 03:00 PM - October 20 05:00 PM
CEST: October 21 12:00 AM - October 21 02:00 AM
AEST: October 21 09:00 AM - October 21 11:00 AM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Posted on Oct 18, 10:29 PDT

Scheduled Maintenance - SaaS Manager - North America Oct 21, 16:00-18:00 PDT

Flexera is performing Maintenance on the SaaS Manager - North America environment. As a result of this maintenance work, some features and functionality may not be available during the maintenance window below:

UTC: September 21 11:00 PM - September 22 1:00 AM
PDT: September 21 4:00 PM - September 21 6:00 PM
CDT: September 21 6:00 PM - September 21 8:00 PM
Posted on Oct 18, 10:09 PDT

System Metrics Month Week Day

FlexNet Manager Suite US Beacon Communications

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FlexNet Manager Suite US Inventory Uploads

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FlexNet Manager Suite US Login

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FlexNet Manager Suite EU Beacon Communications

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FlexNet Manager Suite EU Inventory Uploads

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FlexNet Manager Suite EU Login

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Software Vulnerability Research

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Software Vulnerability Manager Web Portal

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Software Vulnerability Manager Agent Interface

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Past Incidents

Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

Flexera One - IT Asset Management North America: Production Maintenance

Completed - The scheduled maintenance has been completed.
Oct 18, 17:41 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 16:01 PDT

Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 18 11:00 PM - October 19 01:00 AM
PDT: October 18 04:00 PM - October 18 06:00 PM
CEST: October 19 01:00 AM - October 19 03:00 AM
AEST: October 19 10:00 AM - October 19 12:00 PM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Oct 11, 15:25 PDT

Flexera One IT Visibility Disaster Recovery Testing

Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:00 PDT

Scheduled - Flexera conducts periodic failover tests of the Flexera One IT Visibility (ITV) service. We will be performing failover tests for the North American ITV service Monday, October 18th from 1 AM – 3 PM PDT. There might be a brief service outage during the following window as the service fails over to a different AZ:

UTC: October 18 08:00 AM - 10:00 AM
PDT: October 18 1:00 AM - 3:00 AM
CDT: October 18 3:00 AM - 5:00 AM
AEDT: October 18 7:00 PM - 9:00 PM

Our SRE Team has a detailed plan to test our automated failover capabilities. If you notice any issues during the failover period or after the activity, please let us know immediately through your normal channels of communication with Flexera. As always, we welcome your feedback. If you have any questions or concerns about the above information, please let your Customer Success Manager, Project Manager, or our Support team know.
Oct 13, 11:02 PDT

Oct 17, 2021

No incidents reported.

Oct 16, 2021

IT Visibility Scheduled Maintenance - EU Instance

Completed - The scheduled maintenance has been completed.
Oct 16, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 01:00 PDT

Scheduled - Flexera will be performing maintenance in our EU instance of IT Visibility. IT Visibility dashboards will be unavailable during the window below.

UTC: October 16 08:00 AM - 4:00 PM
PDT: October 16 1:00 AM - 9:00 AM
CDT: October 16 3:00 AM - 11:00 AM
AEDT: October 16 7:00 PM - October 16 3:00 AM
Oct 8, 11:07 PDT

Oct 15, 2021

Scheduled Maintenance - Software Vulnerability Research

Completed - The scheduled maintenance has been completed.
Oct 15, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 PDT

Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.

Software Vulnerability Research will be unavailable during the below maintenance window below:

Dates/Times:
PT: 2021-10-15, 0900
UTC: 2021-10-15, 1600
AET: 2021-10-16, 0300

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Oct 5, 13:29 PDT

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

Flexera One - IT Asset Management Europe: UAT Maintenance

Completed - The scheduled maintenance has been completed.
Oct 12, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 19:30 PDT

Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 13 02:30 AM - October 13 04:30 AM
PDT: October 12 07:30 PM - October 12 09:30 PM
CEST: October 13 04:30 AM - October 13 06:30 AM
AEST: October 13 01:30 PM - October 13 03:30 PM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Oct 11, 19:57 PDT

Scheduled Maintenance - Saas Manager - Europe

Completed - The scheduled maintenance has been completed.
Oct 12, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 11:00 PDT

Scheduled - Flexera will be performing Maintenance on the SaaS Manager - Europe environment. As a result of this maintenance work, some features and functionality may not be available during the maintenance window below:

UTC: October 12 06:00 PM - October 12 08:00 PM
PDT: October 12 11:00 AM - October 12 01:00 PM
CEST: October 12 08:00 PM - October 12 10:00 PM
AEST: October 13 04:00 AM - October 13 06:00 AM
Oct 8, 07:55 PDT

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

SaaS Manager - NA - Customers are currently unable to access managed Applications

Resolved - Technical teams have completed health checks and confirmed services are now restored.
Oct 7, 05:50 PDT

Identified - The issue has been identified and a fix is being implemented.
Oct 7, 04:53 PDT

Investigating - Incident Description:
Customers are currently unable to access managed Applications via SaaS Manager in the North American region

Priority: 1

Restoration activity:
Technical teams have been engaged and are currently investigating

Next Update: Thursday, October 7 @ 5am PDT
Oct 7, 04:07 PDT

Oct 6, 2021

No incidents reported.