All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

FlexNet Manager Suite - North America Operational
FlexNet Manager Suite US Beacon Communication ? Operational
FlexNet Manager Suite US Inventory Upload ? Operational
FlexNet Manager Suite US Login Page ? Operational
FlexNet Manager Suite US Batch Processing System ? Operational
FlexNet Manager Suite US Business Reporting ? Operational
FlexNet Manager Suite - Europe Operational
FlexNet Manager Suite EU Beacon Communication ? Operational
FlexNet Manager Suite EU Inventory Upload ? Operational
FlexNet Manager Suite EU Login Page ? Operational
FlexNet Manager Suite EU Batch Processing System ? Operational
FlexNet Manager Suite EU Business Reporting ? Operational
Optima Operational
Cloud Management Platform Operational
Cloud Management Dashboard Operational
Self-Service Operational
Documentation Portal Operational
Governance Operational
Data Platform Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
Software Vulnerability Research Operational
FlexNet Connect Production Operational
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
FlexNet Connect Update Service (installshield.com) ? Operational
FlexNet Connect Publisher Service ? Operational
FlexNet Operations LLM Production Operational
FlexNet Operations Reporter ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations LLM Production Producer Portal ? Operational
FlexNet Operations LLM Production End User Portal Operational
FlexNet Operations LLM Production Device API Operational
FlexNet Operations ALM Production Operational
FlexNet Operations ALM End User Portal ? Operational
FlexNet Operations ALM Producer Portal ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations ALM User Acceptance Testing ? Operational
FlexNet Operations ALM End User Portal UAT ? Operational
FlexNet Operations ALM Producer Portal UAT ? Operational
FlexNet Embedded License Activation Service UAT Operational
FlexNet Embedded License Usage Service UAT ? Operational
SaaS Manager Operational
Usage Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
FlexNet Operations LLM Production End User Portal
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FlexNet Operations LLM Production Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Operations ALM End User Portal
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FlexNet Operations ALM Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Manager Suite US Beacon Communication
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FlexNet Manager Suite US Inventory Upload
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FlexNet Manager Suite US Login Page
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FlexNet Manager Suite EU Beacon Communication
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FlexNet Manager Suite EU Inventory Upload
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FlexNet Manager Suite EU Login Page
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Software Vulnerability Research
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Software Vulnerability Manager Web Portal
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Software Vulnerability Manager Agent Interface
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FlexNet Connect Update Service (flexnetoperations.com)
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FlexNet Connect Publisher Service
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FlexNet Operations ALM End User Portal UAT
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FlexNet Operations ALM Producer Portal UAT
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FlexNet Embedded License Activation Service UAT
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FlexNet Embedded License Usage Service UAT
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Past Incidents
Jun 4, 2020

No incidents reported today.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
FlexNet Manager Suite North America: UAT Release 2020 R1
Completed - Flexera has completed the upgrade of FlexNet Manager Suite Cloud to version 2020 R1 in the North American environment.
May 28, 19:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:01 PDT
Update - Please disregard previous notification, as release times are incorrect. Correct release times for FNMS 2020 R1 Deployment in the North American UAT Environment are below:

UTC: May 29 01:00 AM - May 29 03:00 AM
PT: May 28 06:00 PM - May 28 08:00 PM
CET: May 29 03:00 AM - May 29 05:00 AM
AET: May 29 11:00 AM - May 29 01:00 PM

We apologize for any inconvenience this may have caused.
May 26, 22:21 PDT
Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2020 R1 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:
UTC: May 29 01:00 AM - May 29 03:00 AM
PT: May 28 06:00 PM - May 28 08:00 PM
CET: May 29 03:00 AM - May 29 05:00 AM
AET: May 29 11:00 AM - May 29 01:00 PM
May 26, 19:51 PDT
Flexnet Management Suite EU UAT Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 04:53 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 28, 03:44 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 00:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:00 PDT
Scheduled - In July 2019 we notified you about our planned move of Flexnet Manager Suite (FNMS) to Amazon Web Services (AWS). Another email was sent to FNMS administrators on May 6th. The Flexnet Management Suite EU UAT environment will be offline for the maintenance window below as we migrate the environment from our Frankfurt data center to the AWS Frankfurt region.

UTC: 2020-05-28 12:00 am – 8:00 am
CEST: 2020-05-28 2:00 am – 10:00 am
AEST: 2020-05-28 10:00 am – 6:00 pm

This changes will provide a number of immediate benefits, including:

• increased reliability and scalability for your business-critical tasks
• faster delivery of new features while reducing downtime
• significant reduction in disaster recovery times

If your company utilizes IP/domain whitelists to control outbound traffic, these will need to be updated in order to access the environment after the move to AWS. You can request the list of domains and IP addresses to be whitelisted by sending a request to Flexnet-Whitelist@flexera.com

The EU production environment will be migrated to the AWS Frankfurt region 6 weeks after UAT. It’s important that customers test their access in UAT during the 6 weeks between the UAT and Production migration. Please report any issues to our customer support team.

Please review the FAQ and detailed security document available via the link below if you have any questions.

https://info.flexera.com/FlexNet-Manager-Cloud-AWS-Migration-Resources
May 18, 13:17 PDT
May 27, 2020
FlexNet Manager Suite - NA - Beacon connectivity and Batch processing were unavailable
Resolved - Incident Description:
Due to an issue encountered during a recent updrade, Beacon connectivity and Batch processing were unavailable from approximately 10:30am CDT till 11:30am. As a result, some Batch jobs were unable to be processed and failed.

Impacted customers can re-run failed jobs or wait for their next scheduled run.

Incident Priority: 2

Restoration activity:
Impacted components were replaced restoring services.
May 27, 11:52 PDT
May 26, 2020
Software Vulnerability Manager: scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 26, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 11:00 PDT
Scheduled - Flexera will be performing scheduled maintenance on the Software Vulnerability Manager service.
The Software Vulnerability Manager will be unavailable during a portion of the window below:

Dates/Times:
PST: 2020-05-26, 11:00
UTC: 2020-05-26, 18:00
AEST: 2020-05-27, 04:00
May 20, 07:58 PDT
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
FlexNet Operations Planned Maintenance
Completed - The scheduled maintenance has successfully completed.
May 23, 11:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 PDT
Update - Flexera is rescheduling the planned database maintenance on Saturday, May 16, 2020 to Saturday, May 23rd, 2020. The Advanced Lifecycle Management module, Embedded License Activation Service, and Device API will be unavailable for a portion of this window.
May 15, 13:30 PDT
Scheduled - Flexera will be performing database maintenance on Saturday, May 16, 2020. The Advanced Lifecycle Management module, Embedded License Activation Service, and Device API will be unavailable for a portion of this window.
May 14, 16:40 PDT
May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

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