All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Chaos Genius Operational
Chaos Genius App UI Operational
Chaos Genius API Operational
Chaos Genius Website Operational
Chaos Genius Blog Operational
Technopedia Operational
Technopedia Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Flexera One - IT Asset Management Australia: Production Release 2025R2.4 Apr 15, 2026 09:00-11:00 PDT

Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.4 in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: April 15 04:00 PM - April 15 06:00 PM
PDT: April 15 09:00 AM - April 15 11:00 AM
CEST: April 15 06:00 PM - April 15 08:00 PM
AEST: April 16 02:00 AM - April 16 04:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Posted on Apr 13, 2026 - 08:20 PDT

Flexera One - IT Asset Management Europe: Production Release 2025R2.4 Apr 15, 2026 11:00-13:00 PDT

Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.4 in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: April 15 06:00 PM - April 15 08:00 PM
PDT: April 15 11:00 AM - April 15 01:00 PM
CEST: April 15 08:00 PM - April 15 10:00 PM
AEST: April 16 04:00 AM - April 16 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Posted on Apr 13, 2026 - 08:52 PDT

Scheduled Maintenance – Flexera One – IT Visibility & CLM – EU Apr 21, 2026 09:15-11:15 PDT

Flexera will be performing updates to the GraphQL API supporting Flexera One IT Visibility and Cloud License Management (CLM) in the EU region. During this maintenance window, GraphQL API calls may be impacted.

Scheduled Maintenance Window:

PDT:  Apr 21 09:15 am - 11:15 am
CDT:  Apr 21 11:15 am - 01:15 pm
CET:   Apr 21 06:15 pm - 08:15 pm
AEST: Apr 21 03:15 am - 05:15 am
UTC:   Apr 21 04:15 pm - 06:15 pm
EDT:    Apr 21 12:15 pm - 02:15 pm
IST:     Apr 21 09:45 pm - 11:45 pm
Posted on Apr 14, 2026 - 10:05 PDT

Scheduled Maintenance – Flexera One – IT Visibility & CLM – NAM Apr 22, 2026 00:00-02:00 PDT

Flexera will be performing updates to the GraphQL API supporting Flexera One IT Visibility and Cloud License Management (CLM) in the NAM region. During this maintenance window, GraphQL API calls may be impacted.

Scheduled Maintenance Window:

PDT: Apr 22 00:00 am - 02:00 am
CDT: Apr 22 02:00 am - 04:00 am
CET: Apr 22 09:00 am - 11:00 am
AEST: Apr 22 06:00 pm - 08:00 pm
UTC: Apr 22 07:00 am - 09:00 am
EDT: Apr 22 03:00 am - 05:00 am
IST: Apr 22 12:30 pm - 02:30 pm
Posted on Apr 14, 2026 - 10:07 PDT
Apr 15, 2026

No incidents reported today.

Apr 14, 2026
Flexera One - IT Asset Management North America: UAT Release 2025R2.4
Completed - The scheduled maintenance has been completed.
Apr 14, 21:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.4 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: April 15 03:00 AM - April 15 05:00 AM
PDT: April 14 08:00 PM - April 14 10:00 PM
CEST: April 15 05:00 AM - April 15 07:00 AM
AEST: April 15 01:00 PM - April 15 03:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Apr 13, 15:35 PDT
Flexera One - IT Asset Management - NAM - Intermittent 500 errors
Resolved - Incident Description: Our teams previously identified an issue impacting the IT Asset Management service in the NAM region, affecting a subset of customers. The issue began on April 12 and was fully resolved on April 13 at 2:21 AM PDT. While the platform remained accessible throughout, some customers experienced intermittent failures when their beacons attempted to communicate with the Flexera One platform. During this time, certain requests returned internal server errors. As a result, impacted customers may have encountered delays or failures in data retrieval processes that rely on beacon connectivity.

Priority: P3

Restoration Activity: Our teams identified the underlying cause of the intermittent internal server errors as a resource constraint on a server. Corrective actions were implemented to restore system stability and ensure adequate capacity. Following these actions, beacon communications returned to normal operation. The platform continues to be closely monitored to confirm sustained stability, and additional safeguards are being evaluated to reduce the recurence of similar issues in the future.
Apr 14, 05:15 PDT
Apr 13, 2026
Flexera One - IT Asset Management Europe: UAT Release 2025R2.4
Completed - The scheduled maintenance has been completed.
Apr 13, 08:56 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.4 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: April 15 06:00 PM - April 15 08:00 PM
PDT: April 15 11:00 AM - April 15 01:00 PM
CEST: April 15 08:00 PM - April 15 10:00 PM
AEST: April 16 04:00 AM - April 16 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Apr 13, 08:40 PDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Flexera One - IT Asset Management Europe: UAT Release 2025R2.4
Completed - The scheduled maintenance has been completed.
Apr 9, 12:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.4 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: April 09 06:00 PM - April 09 08:00 PM
PDT: April 09 11:00 AM - April 09 01:00 PM
CEST: April 09 08:00 PM - April 09 10:00 PM
AEST: April 10 04:00 AM - April 10 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Apr 8, 08:40 PDT
Flexera One - IT Asset Management Australia: UAT Release 2025R2.4
Completed - The scheduled maintenance has been completed.
Apr 9, 10:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.4 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: April 09 04:00 PM - April 09 06:00 PM
PDT: April 09 09:00 AM - April 09 11:00 AM
CEST: April 09 06:00 PM - April 09 08:00 PM
AEST: April 10 02:00 AM - April 10 04:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Apr 8, 08:39 PDT
Apr 8, 2026
Flexera One - IT Asset Management Europe: Production Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 12:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:00 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: April 08 06:00 PM - April 08 08:00 PM
PDT: April 08 11:00 AM - April 08 01:00 PM
CEST: April 08 08:00 PM - April 08 10:00 PM
AEST: April 09 04:00 AM - April 09 06:00 AM
Apr 6, 09:05 PDT
Flexera One – IT Asset Management – EU – Inventory Uploads Failures
Resolved - We have identified the issue affecting inventory uploads in the EU region. The disruption was caused by a service responsible for handling communication between components becoming unavailable following an unexpected system event.

The service has since been successfully restored, and inventory uploads are now processing as expected. There has been no data loss, as affected uploads will automatically retry and complete.

Our teams are actively monitoring the system to ensure stability as processing returns to normal and are investigating the underlying cause of the event. Additional safeguards are also being implemented to help prevent recurrence.
Apr 8, 07:11 PDT
Investigating - Incident Description: We are investigating an issue impacting inventory data uploads for IT Asset Management (ITAM) in the EU region. Affected customers may experience upload failures and related error messages.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the cause and working to restore normal upload processing. We are monitoring the environment closely and will continue to share updates as progress is made toward full restoration.
Apr 8, 04:07 PDT
Apr 7, 2026
CloudCheckr – All Regions – Inventory and Cost Collection Delays
Resolved - Following the fix deployment across all CloudCheckr regions, the environment has remained stable and technical team validation has confirmed recovery. This incident is now considered resolved.
Apr 7, 14:36 PDT
Monitoring - Fix deployment has been successfully completed across all regions, and our teams are actively monitoring the services to ensure continued stability and expected performance.
Apr 6, 22:42 PDT
Update - Our technical teams continue to work on the issue affecting CloudCheckr inventory and cost collection across all regions. A product-side mitigation is now being deployed across CloudCheckr regions to help address the ongoing impact on collection workflows when communication with the affected external region fails.

Testing is being finalized, and deployments are in progress across CloudCheckr regions. We will continue to provide updates as more information becomes available.
Apr 6, 11:04 PDT
Identified - Our technical teams continue to monitor the issue affecting CloudCheckr inventory and cost collection across all regions and are assessing the potential for broader impact over the next couple of days as billing-related processing activity increases. We will continue to provide updates as more information becomes available.
Apr 2, 17:12 PDT
Investigating - Incident Description: We have identified an issue affecting CloudCheckr inventory and cost collection across all regions. As a result, some customers may experience delays in inventory and cost data collection.

Priority: P2

Restoration Activity: The disruption has been linked to service issues affecting our service provider. Our technical teams are monitoring the situation closely, assessing any downstream impact, and will provide further updates as more information becomes available.
Apr 2, 13:50 PDT
Scheduled Maintenance on Flexera One Automation (CWF - EU Environment )
Completed - The scheduled maintenance has been completed.
Apr 7, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on the Automation EU environment. Automation pages - Catalog, Applied Policies, Templates, Incidents and the Automation Dashboard will be unavailable during the maintenance. There may also be delays to applied policies running and recommendation creation for policy incidents.

Dates / Times:

PDT: Apr 7, 2026 | 09:30 AM - 10:30 AM
UTC: Apr 7, 2026 | 04:30 PM - 05:30 PM
CEST: Apr 7, 2026 | 06:30 PM - 07:30 PM
IST: Apr 7, 2026 | 10:00 PM - 11:00 PM
AET: Apr 8, 2026 | 02:30 AM - 03:30 AM

Impact:
During this period, users may experience platform unavailability and intermittent issues with:
Flexera One Automation
Apr 1, 01:40 PDT
Scheduled Maintenance on Flexera One Automation - CWF - APAC
Completed - The scheduled maintenance has been completed.
Apr 7, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 00:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on the Automation APAC environment. Automation pages - Catalog, Applied Policies, Templates, Incidents and the Automation Dashboard will be unavailable during the maintenance. There may also be delays to applied policies running and recommendation creation for policy incidents.

Dates/Times:

PDT: Apr 7, 2026 | 12:30 AM - 01:30 AM
UTC: Apr 7, 2026 | 07:30 AM - 08:30 AM
CEST: Apr 7, 2026 | 09:30 AM - 10:30 AM
IST: Apr 7, 2026 | 01:00 PM - 02:00 PM
AET (AEST): Apr 7, 2026 | 05:30 PM - 06:30 PM

Impact:
During this period, users may experience platform unavailability and intermittent issues with:
Flexera One Automation
Apr 1, 01:36 PDT
Apr 6, 2026
Apr 5, 2026

No incidents reported.

Apr 4, 2026
Scheduled Maintenance – Snow Atlas – Australia Region
Completed - The scheduled maintenance has been completed.
Apr 4, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 21:30 PDT
Scheduled - Scope:  Maintenance will be performed on Snow Atlas production cluster in the Australia South East (ASE) region.

Duration: 8 hours

Impact: Users may experience access disruptions during this time as we perform the migration. 

Reason:  Migrating Tenants from ASE region to Australia East (AE) region. Further information about this maintenance is provided on our Community post - https://community.flexera.com/s/feed/0D5PL00000pIPp40AG
 
The schedule is listed here:
 
Dates/Times: 
PDT: April 3rd, 9:30 PM to April 4th, 5:30 AM 
CET: April 4th, 5:30 AM to 1:30 PM 
IST: April 4th, 10:00 AM to 6:00 PM 
AEDT: April 4th, 3:30 PM to 11:30 PM
Mar 23, 10:42 PDT
Apr 3, 2026
Flexera One – IT Visibility – All Regions – Third-Party Inventory Import Processing Disruption
Resolved - Our teams have completed the validation for all remaining organizations and confirmed that services have returned to normal. The incident has been closed, and additional details will be shared in a post-mortem report.
Apr 3, 23:13 PDT
Update - Our technical teams have completed further validation and confirmed that newly submitted data is now flowing as expected for the affected processing path. Based on this validation, retroactive replay of previously missed messages is not required. Recovery efforts are now focused on confirming full restoration of the remaining impact, and some customers may continue to experience temporary delays until that validation is complete.
Apr 3, 11:08 PDT
Update - Our technical teams are continuing to validate the replay approach required for reingestion of previously missed messages. Newly submitted inventory packages are processing as expected, and recovery efforts for missed messages remain actively in progress.
Apr 3, 05:34 PDT
Update - Our technical teams have completed generation of the retroactive messages needed for recovery and are now validating the replay approach before reingestion begins. This work is being carried out carefully to minimize excessive downstream strain during recovery. Newly submitted inventory packages continue to process as expected, while recovery for missed messages remains in progress.
Apr 2, 09:30 PDT
Update - Our technical teams continue recovery efforts following the hotfix, and newly submitted inventory packages are progressing through processing as expected. Recovery work is currently focused on addressing missed messages from the affected period and validating the backfill approach for those items. As this work continues, some customers may still experience delays in processing.
Apr 1, 09:15 PDT
Update - Backlog processing continues to progress at a steady rate following the hotfix implementation. Our teams are actively monitoring the recovery to ensure complete resolution and system stability.
Mar 31, 23:58 PDT
Update - Our technical teams have identified the root cause and implemented a hotfix to restore normal data notification flow across the affected regions. Recovery activity is now focused on replaying missed notifications generated during the affected period. As this work continues, some customers may still experience residual delays and timeouts while backlog processing completes.
Mar 31, 15:39 PDT
Identified - Incident Description: We are currently investigating an issue affecting third-party inventory imports in Flexera One IT Visibility across all regions. As a result, some customers may experience delays in inventory processing and timeouts during imports.

Priority: P2

Restoration Activity: Our technical teams have identified the issue and are actively implementing mitigation steps to restore normal processing. Recovery actions are underway across the affected processing path. As processing resumes, some customers may continue to experience residual delays and timeouts while backlog processing is worked through.
Mar 31, 15:12 PDT
Apr 2, 2026
Flexera One - NAM - Access Disruption
Resolved - Technical teams identified a recent service change as the source of the disruption and reverted the affected changes during the incident. Following those actions, customer access in the NAM region was restored. Services have remained stable since recovery, and our technical teams continue to monitor closely to ensure sustained stability.
Apr 2, 13:47 PDT
Monitoring - Service has been restored, and customer access in the NAM region is operating normally at this time. Our technical teams are continuing to monitor closely to ensure sustained stability following the mitigation steps that were implemented.
Apr 2, 13:22 PDT
Identified - Incident Description: We identified an issue affecting access to the Flexera One application in the North America (NAM) region. During the incident window, customers may have experienced difficulties accessing the application.

Priority: P1

Restoration Activity: Technical teams are engaged and actively implementing mitigation steps to restore access in the NAM region. We will continue to provide updates as more information becomes available.
Apr 2, 13:02 PDT
Scheduled Maintenance – Flexera One – IT Visibility & CLM – NAM
Completed - The scheduled maintenance has been completed.
Apr 2, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 PDT
Scheduled - Flexera will be performing updates to the GraphQL API on the NAM instances of the Technology Intelligence (TI) platform. During this maintenance window, IT Visibility and Cloud License Management (CLM) customers may be impacted.

GraphQL API calls may be impacted during this period.

Scheduled Maintenance Window:

PDT: Apr 02 00:00 am - 02:00 am
CDT: Apr 02 02:00 am - 04:00 am
CET: Apr 02 09:00 am - 11:00 am
AEST: Apr 02 06:00 pm - 08:00 pm
UTC: Apr 02 07:00 am - 09:00 am
EDT: Apr 02 03:00 am - 05:00 am
IST: Apr 02 12:30 pm - 02:30 pm
Mar 26, 23:25 PDT
Apr 1, 2026
Flexera One - IT Asset Management North America: Production Release 2025R2.3
Completed - The scheduled maintenance has been completed.
Apr 1, 20:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 1, 18:47 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.3 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: April 02 02:00 AM - April 02 04:00 AM
PDT: April 01 07:00 PM - April 01 09:00 PM
CEST: April 02 04:00 AM - April 02 06:00 AM
AEDT: April 02 01:00 PM - April 02 03:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 29, 15:33 PDT
Scheduled Maintenance – Flexera One – IT Visibility & CLM – EU
Completed - The scheduled maintenance has been completed.
Apr 1, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:15 PDT
Scheduled - Flexera will be performing updates to the GraphQL API on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, IT Visibility and Cloud License Management (CLM) customers may be impacted.

GraphQL API calls may be impacted during this period.

Scheduled Maintenance Window:

PDT: Apr 01 09:15 am - 11:15 am
CDT: Apr 01 11:15 am - 01:15 pm
CET: Apr 01 06:15 pm - 08:15 pm
AEST: Apr 01 03:15 am - 05:15 am
UTC: Apr 01 04:15 pm - 06:15 pm
EDT: Apr 01 12:15 pm - 02:15 pm
IST: Apr 01 09:45 pm - 11:45 pm
Mar 26, 23:22 PDT
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