All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

FlexNet Manager Suite - North America Operational
FlexNet Manager Suite US Beacon Communication ? Operational
FlexNet Manager Suite US Inventory Upload ? Operational
FlexNet Manager Suite US Login Page ? Operational
FlexNet Manager Suite US Batch Processing System ? Operational
FlexNet Manager Suite US Business Reporting ? Operational
FlexNet Manager Suite - Europe Operational
FlexNet Manager Suite EU Beacon Communication ? Operational
FlexNet Manager Suite EU Inventory Upload ? Operational
FlexNet Manager Suite EU Login Page ? Operational
FlexNet Manager Suite EU Batch Processing System ? Operational
FlexNet Manager Suite EU Business Reporting ? Operational
Optima Operational
Cloud Management Platform Operational
Cloud Management Dashboard Operational
Self-Service Operational
Documentation Portal Operational
Governance Operational
Data Platform Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
Software Vulnerability Research Operational
FlexNet Connect Production Operational
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
FlexNet Connect Update Service (installshield.com) ? Operational
FlexNet Connect Publisher Service ? Operational
FlexNet Operations LLM Production Operational
FlexNet Operations Reporter ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations LLM Production Producer Portal ? Operational
FlexNet Operations LLM Production End User Portal Operational
FlexNet Operations LLM Production Device API Operational
FlexNet Operations ALM Production Operational
FlexNet Operations ALM End User Portal ? Operational
FlexNet Operations ALM Producer Portal ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations ALM User Acceptance Testing ? Operational
FlexNet Operations ALM End User Portal UAT ? Operational
FlexNet Operations ALM Producer Portal UAT ? Operational
FlexNet Embedded License Activation Service UAT Operational
FlexNet Embedded License Usage Service UAT ? Operational
SaaS Manager Operational
Usage Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In July 2019 we notified you about our planned move of Flexnet Manager Suite (FNMS) to Amazon Web Services (AWS). Additional emails were sent to FNMS administrators on May 6th, May 28th, and June 23rd. The Flexnet Management Suite EU Production environment will be offline for the maintenance window below as we migrate the it from our Frankfurt data center to the AWS Frankfurt region.

CEST Saturday July 11th 6 am - - 2 pm
UTC Saturday July 11th 4 am - - 12 pm
AEST Saturday July 11th 2 pm - 10 pm

The UAT Environment was already migrated to AWS, so please login to your UAT environment to test that beacons can still upload data and users can still access the UI. If you encounter any issues, contact technical support.

The move to AWS will provide a number of immediate benefits, including:

· increased reliability and scalability for your business-critical tasks
· faster delivery of new features while reducing downtime
· significant reduction in disaster recovery times

If your company utilizes IP whitelists to control outbound traffic, these will need to be updated in order to access the environment after the move to AWS. You can request the list of domains and IP addresses to be whitelisted by sending a request to Flexnet-Whitelist@flexera.com

Please review the FAQ and detailed security document available via the link below if you have any questions.

https://info.flexera.com/FlexNet-Manager-Cloud-AWS-Migration-Resources
Posted on Jun 30, 10:17 PDT
FlexNet Operations LLM Production End User Portal
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FlexNet Operations LLM Production Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Operations ALM End User Portal
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FlexNet Operations ALM Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Manager Suite US Beacon Communication
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FlexNet Manager Suite US Inventory Upload
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FlexNet Manager Suite US Login Page
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FlexNet Manager Suite EU Beacon Communication
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FlexNet Manager Suite EU Inventory Upload
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FlexNet Manager Suite EU Login Page
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Software Vulnerability Research
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Software Vulnerability Manager Web Portal
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Software Vulnerability Manager Agent Interface
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FlexNet Connect Update Service (flexnetoperations.com)
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FlexNet Connect Publisher Service
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FlexNet Operations ALM End User Portal UAT
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FlexNet Operations ALM Producer Portal UAT
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FlexNet Embedded License Activation Service UAT
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FlexNet Embedded License Usage Service UAT
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Past Incidents
Jul 7, 2020

No incidents reported today.

Jul 6, 2020
Completed - The scheduled maintenance has been completed.
Jul 6, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 05:00 PDT
Scheduled - The FlexNet Operations Cloud – Cloud Licensing Service (CLS) 2020 R3 update is scheduled to deploy in the UAT environment on:

UAT -
PST: 2020-07-06, 5:00 - 6:00 AM
UTC: 2020-07-06, 01:00 - 02:00 PM

The deployment requires an outage of approximately one hour. During the outage, FlexNet Operations Cloud services on the UAT environment will be unavailable.
Jul 3, 11:12 PDT
Jul 5, 2020

No incidents reported.

Jul 4, 2020
Completed - The scheduled maintenance has been completed.
Jul 4, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 02:01 PDT
Scheduled - Flexera will be performing network maintenance in the US data center that will cause several brief service disruptions (less than 5 minutes) during the maintenance window below. This work will impact all Production and UAT environments in the US data center.

PDT Saturday July 4th 2:00 AM – 8:00 AM
UTC Saturday July 4th 9:00 AM – 3:00 PM
AEST Saturday July 4th 7:00 PM – Sunday July 5th 1:00 AM
Jun 22, 09:20 PDT
Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020
Completed - The scheduled maintenance has been completed.
Jun 24, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:00 PDT
Scheduled - Revenera will be performing necessary database maintenance during this User Acceptance Testing (UAT) window. The Advanced Lifecycle Management and License Fulfillment Services modules in UAT will be unavailable for a portion of this period.
Jun 18, 14:54 PDT
Completed - The scheduled maintenance has been completed.
Jun 24, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 11:00 PDT
Scheduled - Flexera will be performing a non-disruptive Fibre Channel infrastructure upgrade over four days in the next two weeks.  During these maintenance windows, our goal is to upgrade hardware which will result in more performant and reliable services for our customers.

Non-disruptive maintenance work will occur on the following schedule:

Tuesday, June 16, 11 AM - 2 PM PDT
Thursday, June 18, 11 AM - 2 PM PDT
Monday, June 22, 11 AM - 2 PM PDT
Tuesday, June 23, 11 AM - 2 PM PDT
Jun 11, 16:45 PDT
Jun 23, 2020

No incidents reported.