All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication ? Operational
IT Asset Management - US Inventory Upload ? Operational
IT Asset Management - US Login Page ? Operational
IT Asset Management - US Batch Processing System ? Operational
IT Asset Management - US Business Reporting ? Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs ? Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication ? Operational
IT Asset Management - EU Inventory Upload ? Operational
IT Asset Management - EU Login Page ? Operational
IT Asset Management - EU Batch Processing System ? Operational
IT Asset Management - EU Business Reporting ? Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs ? Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication ? Operational
IT Asset Management - APAC Inventory Upload ? Operational
IT Asset Management - APAC Login Page ? Operational
IT Asset Management - APAC Batch Processing System ? Operational
IT Asset Management - APAC Business Reporting ? Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US ? Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One – APIs – North America Operational
api.flexera.com ? Operational
beta.api.flexera.com ? Operational
Flexera One – APIs – Europe Operational
api.flexera.eu ? Operational
beta.api.flexera.eu ? Operational
Flexera One – APIs – APAC Operational
api.flexera.au ? Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation ? Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2025
Flexera One Platform - NA - Service Degradation
Resolved - Services have been fully restored, and the platform is operating normally. Our teams are reviewing the incident to identify opportunities for improvement and prevent similar occurrences in the future. We will conduct a full retrospective in the coming days as part of our commitment to continuous improvement.
Jul 5, 09:29 PDT
Monitoring - Services are now back online, and customers should be able to access the platform as expected. Our teams are continuing to investigate the incident to confirm stability and identify the root cause. Further
Jul 5, 09:06 PDT
Update - Our teams are investigating the cause of the service degradation and are working on rerouting traffic as part of our efforts to restore functionality. We are taking steps to minimize customer impact while continuing to pursue a complete resolution. Further updates will be shared as progress continues.
Jul 5, 08:56 PDT
Investigating - Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.
Jul 5, 08:11 PDT
Scheduled Maintenance Notification – Self Service, CWF, and CMP Environments for US4 and US3
Completed - The scheduled maintenance has been completed.
Jul 5, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 06:00 PDT
Scheduled - Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4 and US3 regions.

Affected Environments:
Self-Service (US3 & US4)
CWF
Cloud Management Platform(CMP)

Maintenance Window:
PDT : July 5th , 06:00 AM - 08:00 AM
UTC : July 5th , 01:00 PM - 03:00 PM
IST : July 5th , 06:30 PM - 08:30 PM
AEDT: July 5th - 6th , 11:00 PM - 01:00 AM

Impact:
During this time, users may experience intermittent issues with the Self Service and CWF consoles, CMP, and Flexera One Automation.

Post maintenance instructions for customers:

Customers utilizing SSO for CM/Self-Service login must update their SAML configurations with the new certificate.
The updated certificate can be accessed from the Rightscale documentation: https://docs.rightscale.com/platform/guides/configuring_sso/#overview

** Important: Please ensure the certificate is downloaded only after the successful completion of the maintenance window.**


We appreciate your understanding and patience during this maintenance window.
Jun 13, 03:41 PDT
Jul 4, 2025

No incidents reported.

Jul 3, 2025
Scheduled Maintenance - Flexera One - IT Visibility & Cloud License Management - EU
Completed - The scheduled maintenance has been completed.
Jul 3, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: July 03 09:15 am - 11:15 am
CDT: July 03 11:15 am - 01:15 pm
CET: July 03 05:15 pm - 07:15 pm / CEST: July 03 06:15pm - 08:15pm
AEST: July 04 02:15 am - 04:15 am
UTC: July 03 04:15pm - 06:15pm
EDT: July 03 12:15 pm - 02:15 pm
IST: July 03 09:45pm - 11:45pm
Jun 26, 10:20 PDT
Scheduled Maintenance - Flexera One - IT Visibility & Cloud License Management - APAC
Completed - The scheduled maintenance has been completed.
Jul 3, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: July 03 09:00 am - 11:00 am
CDT: July 03 11:00 am - 01:00 pm
CET: July 03 05:00 pm - 07:00 pm / CEST: July 03 06:00pm - 08:00pm
AEST: July 04 02:00 am - 04:00 am
UTC: July 03 04:00pm - 06:00pm
EDT: July 03 12:00 pm - 02:00 pm
IST: July 03 09:30pm - 11:30pm
Jun 26, 10:17 PDT
Scheduled Maintenance – Snow Atlas – Australia Southeast Region
Completed - The scheduled maintenance has been completed.
Jul 3, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the Australia Southeast region. This update supports performance improvements and new user interface for Licenses, Applications and Computers and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 5:00 PM - 7:00 PM
PDT: 8:00 AM – 10:00 AM
UTC: 3:00 PM – 5:00 PM
AEST: 01:00 AM – 3:00 AM
Jun 27, 06:39 PDT
Scheduled Maintenance – Snow Atlas – East US Region
Completed - The scheduled maintenance has been completed.
Jul 3, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 01:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the East US region. This update supports performance improvements and new user interface for Licenses, Applications and Computers and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 10:00 AM - 12:00 PM
PDT: 1:00 AM – 3:00 AM
UTC: 8:00 AM – 10:00 AM
AEST: 6:00 PM – 8:00 PM
Jun 27, 06:33 PDT
Scheduled Maintenance - Flexera One - IT Visibility & Cloud License Management - NA
Completed - The scheduled maintenance has been completed.
Jul 3, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: July 03 00:00 am - 02:00 am
CDT: July 03 02:00 am - 04:00 am
CEST: July 03 09:00 am - 11:00 am
AEST: July 03 05:00 pm - 07:00 pm
UTC: July 03 07:00 am - 09:00 am
EDT: July 03 03:00 am - 05:00 am
IST: July 03 12:30pm - 02:30pm
Jun 26, 09:28 PDT
Jul 2, 2025
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - The scheduled maintenance has been completed.
Jul 2, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe region. This update supports performance improvements and new user interface for Licenses, Applications and Computers and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 5:00 PM - 7:00 PM
PDT: 8:00 AM – 10:00 AM
UTC: 3:00 PM – 5:00 PM
AEST: 01:00 AM – 3:00 AM
Jun 27, 06:31 PDT
Jul 1, 2025
Scheduled Maintenance – Snow Atlas – UK-South Region
Completed - The scheduled maintenance has been completed.
Jul 1, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the UK-South region. This update supports performance improvements and new user interface for Licenses, Applications and Computers and may result in temporary unavailability of services for up to 2 hours during the window below.

CEST: 5:00 PM - 7:00 PM
PDT: 8:00 AM – 10:00 AM
UTC: 3:00 PM – 5:00 PM
AEST: 01:00 AM – 3:00 AM
Jun 27, 06:14 PDT
Jun 30, 2025
Flexera One - IT Asset Management North America: Production Maintenance
Completed - This scheduled maintenance was completed within the specified time frame.
Jun 30, 05:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 11:00 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: June 28 06:00 PM - June 28 07:00 PM
PDT: June 28 11:00 AM - June 28 12:00 PM
CEST: June 28 08:00 PM - June 28 09:00 PM
AEST: June 29 04:00 AM - June 29 05:00 AM
Jun 26, 10:22 PDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Scheduled Maintenance – Self Service, CWF, and CMP – US-3 & US-4 Regions
Completed - The scheduled maintenance has been completed.
Jun 28, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 06:00 PDT
Scheduled - Note: This maintenance window has been rescheduled. The original schedule has been updated to reflect the new date and time.

Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4 and US3 regions.

Dates/Times:

PDT: June 28th, 06:00 AM to 08:00 AM
CEST: June 28th, 03:00 PM to 05:00 PM
UTC: June 28th, 01:00 PM to 03:00 PM
IST: June 28th, 06:30 PM to 08:30 PM
AEDT: June 28th, 11:00 PM to 01:00 AM

Impact:
During this time, users may experience intermittent issues with the Self Service , CWF consoles, CMP, and Flexera One Automation.
Jun 17, 08:56 PDT
Jun 27, 2025

No incidents reported.

Jun 26, 2025
Scheduled Maintenance - Flexera One - EU
Completed - The scheduled maintenance has been completed.
Jun 26, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 09:15 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: June 26 09:15 am - 11:15 am
CDT: June 26 11:15 am - 01:15 pm
CET: June 26 05:15 pm - 07:15 pm / CEST: June 26 06:15pm - 08:15pm
AEST: June 27 02:15 am - 04:15 am
UTC: June 26 04:15pm - 06:15pm
EDT: June 26 12:15 pm - 02:15 pm
IST: June 26 09:45pm - 11:45pm
Jun 20, 07:00 PDT
Scheduled Maintenance - Flexera One - APAC
Completed - The scheduled maintenance has been completed.
Jun 26, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 09:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: June 26 09:00 am - 11:00 am
CDT: June 26 11:00 am - 01:00 pm
CET: June 26 05:00 pm - 07:00 pm / CEST: June 26 06:00pm - 08:00pm
AEST: June 27 02:00 am - 04:00 am
UTC: June 26 04:00pm - 06:00pm
EDT: June 26 12:00 pm - 02:00 pm
IST: June 26 09:30pm - 11:30pm
Jun 20, 06:58 PDT
Scheduled Maintenance - Flexera One - NA
Completed - The scheduled maintenance has been completed.
Jun 26, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 00:00 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: June 26 00:00 am - 02:00 am
CDT: June 26 02:00 am - 04:00 am
CEST: June 26 09:00 am - 11:00 am
AEST: June 26 05:00 pm - 07:00 pm
UTC: June 26 07:00 am - 09:00 am
EDT: June 26 03:00 am - 05:00 am
IST: June 26 12:30pm - 02:30pm
Jun 20, 06:56 PDT
Jun 25, 2025
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - The scheduled maintenance has been completed.
Jun 25, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 13:01 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe region. This update supports infrastructure improvements and may result in temporary unavailability of services for up to 2 hours during the window below.

Maintenance Window:

PDT: June 25th, 1:00 PM to 03:00 PM
CEST: June 25th, 10:00 PM to 12:00 AM
UTC: June 25th, 8:00 PM to 10:00 PM
IST: June 26th, 1:30 AM to 3:30 AM
AEST: June 26th, 6:00 AM to 8:00 AM
Jun 20, 07:49 PDT
Scheduled Maintenance – Snow Atlas – UK-South Region
Completed - The scheduled maintenance has been completed.
Jun 25, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 11:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the UK-South region. This update supports infrastructure improvements and may result in temporary unavailability of services for up to 2 hours during the window below.

Maintenance Window:

PDT: June 25th, 11:00 AM to 1:00 PM
CEST: June 25th, 8:00 PM to 10:00 PM
UTC: June 25th, 6:00 PM to 8:00 PM
IST: June 25th, 11:30 PM to June 26th, 1:30 AM
AEST: June 26th, 4:00 AM to 6:00 AM
Jun 20, 07:46 PDT
Scheduled Maintenance – Snow Atlas – Australia Southeast Region
Completed - The scheduled maintenance has been completed.
Jun 25, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 08:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the Australia Southeast region. This update supports infrastructure improvements and may result in temporary unavailability of services for up to 2 hours during the window below.

Maintenance Window:

PDT: June 25th, 8:00 AM to 10:00 AM
CEST: June 25th, 5:00 PM to 7:00 PM
UTC: June 25th, 3:00 PM to 5:00 PM
IST: June 25th, 8:30 PM to 10:30 PM
AEST: June 26th, 1:00 AM to 3:00 AM
Jun 20, 07:43 PDT
Scheduled Maintenance – Snow Atlas – East US Region
Completed - The scheduled maintenance has been completed.
Jun 25, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 01:00 PDT
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the East US region. This update supports infrastructure improvements and may result in temporary unavailability of services for up to 2 hours during the window below.

Maintenance Window:

PDT: June 25th, 1:00 AM to 3:00 AM
CEST: June 25th, 10:00 AM to 12:00 PM
UTC: June 25th, 8:00 AM to 10:00 PM
IST: June 25th, 1:30 PM to 3:30 PM
AEST: June 25th, 6:00 PM to 8:00 PM
Jun 20, 07:39 PDT
Jun 24, 2025
Flexera One UI - NA - Service Outage
Resolved - The issue has been resolved, and the platform is fully operational. We have also completed validation to ensure everything is working as expected. No further problems have been observed, and this incident is now considered closed.
Jun 24, 06:58 PDT
Monitoring - The team has successfully reverted the recent change, and user access to the platform has been restored. The issue appears to be resolved, and we are conducting additional validation tests to confirm full system functionality before closing the incident.
Jun 24, 06:47 PDT
Identified - Incident Description: We are currently investigating an ongoing outage affecting the Flexera One UI in the North America region. Customers may be unable to log in or access the platform at this time.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to resolve it. A rollback of the most recent release is in progress as we take targeted steps to restore service. Further updates will be shared as we make progress.
Jun 24, 06:15 PDT
Jun 23, 2025
Flexera One - IT Visibility & CLM - APAC & EU- Error in loading OOTB PowerBI reports
Postmortem - Read details
Jul 4, 07:17 PDT
Resolved - The fix has been successfully implemented in the APAC region. After monitoring the platform for stability, we can confirm that the issue has been resolved.
Jun 23, 05:35 PDT
Update - Our teams have implemented a fix in the EU region, and Power BI reports have been successfully restored. Efforts are now underway to restore Power BI reports in the APAC region.
Jun 23, 03:24 PDT
Identified - The root cause has been identified, and we are in the process of validating a fix.
Jun 23, 02:08 PDT
Update - We are continuing to investigate this issue.
Jun 23, 00:34 PDT
Update - We are continuing to investigate this issue.
Jun 23, 00:20 PDT
Update - During the investigation, our teams identified that the impact also extends to the EU region and is affecting CLM as well. We continue to investigate this issue and will provide further updates once available.
Jun 23, 00:12 PDT
Investigating - Incident Description: Our teams have identified a service disruption affecting the IT Visibility Platform, impacting customers in the APAC region. As a result, affected users may encounter an error when attempting to load the out-of-the-box version of Power BI reports. The impact also extends to Cloud license management.
Please note that custom reports continue to load as expected.

Priority: P2


Restoration activity:
Our technical teams are actively investigating this issue. They are working to restore the services and identify the underlying root cause .
Jun 22, 22:37 PDT
Scheduled Maintenance - Flexera One - EU
Completed - This maintenance has been cancelled.
Jun 23, 04:48 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the EU instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: June 24 09:15 am - 11:15 am
CDT: June 24 11:15 am - 01:15 pm
CET: June 24 05:15 pm - 07:15 pm / CEST: June 24 06:15pm - 08:15pm
AEST: June 25 02:15 am - 04:15 am
UTC: June 24 04:15pm - 06:15pm
EDT: June 24 12:15 pm - 02:15 pm
IST: June 24 09:45pm - 11:45pm
Jun 20, 06:51 PDT
Scheduled Maintenance - Flexera One - APAC
Completed - This maintenance has been cancelled.
Jun 23, 04:48 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the APAC instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: June 24 09:00 am - 11:00 am
CDT: June 24 11:00 am - 01:00 pm
CET: June 24 05:00 pm - 07:00 pm / CEST: June 24 06:00pm - 08:00pm
AEST: June 25 02:00 am - 04:00 am
UTC: June 24 04:00pm - 06:00pm
EDT: June 24 12:00 pm - 02:00 pm
IST: June 24 09:30 pm - 11:30pm
Jun 20, 06:49 PDT
Scheduled Maintenance - Flexera One - NA
Completed - This Maintenance has been cancelled.
Jun 23, 04:47 PDT
Scheduled - Flexera will be performing updates to the Power BI data models and reports on the US instances of the Technology Intelligence (TI) platform. During this maintenance window, all IT Visibility and Cloud License Management (CLM) customers may be impacted. Power BI reports may either not display the most up-to-date data or may fail to load entirely during this period.

PDT: June 24 00:00 am - 02:00 am
CDT: June 24 02:00 am - 04:00 am
CEST: June 24 09:00 am - 11:00 am
AEST: June 24 05:00 pm - 07:00 pm
UTC: June 24 07:00 am - 09:00 am
EDT: June 24 03:00 am - 05:00 am
IST: June 24 12:30 pm - 02:30pm
Jun 20, 06:47 PDT
Jun 22, 2025
Flexera One - IT Asset Management - EU - Inventory Data Processing Delays
Postmortem - Read details
Jul 3, 04:14 PDT
Resolved - The service is now operating normally. The issue was caused by a disk space constraint, which has been resolved. Additionally, we identified and fixed an underlying permission issue to help prevent recurrence in the future.
Jun 22, 21:51 PDT
Investigating - Incident Description: We are currently investigating an issue impacting inventory file processing for IT Asset Management (ITAM) services in the EU region. While the system remains accessible, customers may experience delays in the ingestion and processing of inventory data.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the drop in inventory processing rates. Initial checks show a significant decrease in data throughput. Targeted mitigation steps including the deployment of dedicated inventory servers have been taken while we work to identify the root cause. Further updates will be provided as we continue to address the issue.
Jun 22, 17:38 PDT
Jun 21, 2025

No incidents reported.

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