All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

FlexNet Manager Suite - North America Operational
FlexNet Manager Suite US Beacon Communication ? Operational
FlexNet Manager Suite US Inventory Upload ? Operational
FlexNet Manager Suite US Login Page ? Operational
FlexNet Manager Suite US Batch Processing System ? Operational
FlexNet Manager Suite - Europe Operational
FlexNet Manager Suite EU Beacon Communication ? Operational
FlexNet Manager Suite EU Inventory Upload ? Operational
FlexNet Manager Suite EU Login Page ? Operational
FlexNet Manager Suite EU Batch Processing System ? Operational
Optima Operational
Cloud Management Platform Operational
Cloud Management Dashboard Operational
Self-Service Operational
Documentation Portal Operational
Governance Operational
Data Platform Operational
Software Vulnerability Manager 2019 Operational
Software Vulnerability Manager 2019 Web Portal ? Operational
Software Vulnerability Manager 2019 Agent Interface ? Operational
Software Vulnerability Manager Next Operational
FlexNet Connect Production Operational
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
FlexNet Connect Update Service (installshield.com) ? Operational
FlexNet Connect Publisher Service ? Operational
FlexNet Operations LLM Production Operational
FlexNet Operations Reporter ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations LLM Production Producer Portal ? Operational
FlexNet Operations LLM Production End User Portal Operational
FlexNet Operations LLM Production Device API Operational
FlexNet Operations ALM Production Operational
FlexNet Operations ALM End User Portal ? Operational
FlexNet Operations ALM Producer Portal ? Operational
FlexNet Embedded License Activation Service ? Operational
FlexNet Embedded License Usage Service ? Operational
FlexNet Operations ALM User Acceptance Testing ? Operational
FlexNet Operations ALM End User Portal UAT ? Operational
FlexNet Operations ALM Producer Portal UAT ? Operational
FlexNet Embedded License Activation Service UAT Operational
FlexNet Embedded License Usage Service UAT ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the European UAT environment. No downtime is expected during the maintenance window.

UTC: January 29 08:00 PM - January 29 10:00 PM
CET: January 29 09:00 PM - January 29 11:00 PM
AEDT: January 30 07:00 AM - January 30 09:00 AM
Posted on Jan 27, 20:56 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 27, 20:55 PST
Scheduled - Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the North American UAT environment. No downtime is expected during the maintenance window.

UTC: January 29 08:00 PM - January 29 10:00 PM
CET: January 29 09:00 PM - January 29 11:00 PM
AEDT: January 30 07:00 AM - January 30 09:00 AM
Jan 27, 20:53 PST
Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the North American Production environment which will result in downtime during a portion of the maintenance window below:
UTC: January 30 02:00 AM - January 30 04:00 AM
PT: January 29 06:00 PM - January 29 08:00 PM
CET: January 30 03:00 AM - January 30 05:00 AM
AET: January 30 01:00 PM - January 30 03:00 PM
Posted on Jan 27, 17:09 PST
FlexNet Operations LLM Production End User Portal
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FlexNet Operations LLM Production Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Operations ALM End User Portal
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FlexNet Operations ALM Producer Portal
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FlexNet Embedded License Activation Service
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FlexNet Embedded License Usage Service
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FlexNet Manager Suite US Beacon Communication
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FlexNet Manager Suite US Inventory Upload
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FlexNet Manager Suite US Login Page
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FlexNet Manager Suite EU Beacon Communication
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FlexNet Manager Suite EU Inventory Upload
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FlexNet Manager Suite EU Login Page
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Software Vulnerability Manager Next
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Software Vulnerability Manager 2019 Web Portal
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Software Vulnerability Manager 2019 Agent Interface
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FlexNet Connect Update Service (flexnetoperations.com)
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FlexNet Connect Publisher Service
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FlexNet Operations ALM End User Portal UAT
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FlexNet Operations ALM Producer Portal UAT
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FlexNet Embedded License Activation Service UAT
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FlexNet Embedded License Usage Service UAT
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Past Incidents
Jan 28, 2020

No incidents reported today.

Jan 27, 2020
Completed - The scheduled maintenance has been completed.
Jan 27, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:00 PST
Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the North American UAT environment which will result in downtime during a portion of the maintenance window below:
UTC: January 27 11:00 PM - January 28 01:00 AM
PT: January 27 03:00 PM - January 27 05:00 PM
CET: January 28 12:00 AM - January 28 02:00 AM
AET: January 28 10:00 AM - January 28 12:00 PM
Jan 23, 16:50 PST
Completed - The scheduled maintenance has been completed.
Jan 27, 15:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 16:59 PST
Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the North American Production environment which will result in downtime during a portion of the maintenance window below:
UTC: January 28 02:00 AM - January 28 04:00 AM
PT: January 27 06:00 PM - January 27 08:00 PM
CET: January 28 03:00 AM - January 28 05:00 AM
AET: January 28 01:00 PM - January 28 03:00 PM
Jan 27, 18:00 PST
Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020
Resolved - Support teams redeployed service manager restoring performance to normal levels.
Jan 24, 16:21 PST
Investigating - Incident Description:
Customers using Shard 3 are currently experiencing delays during Launches via Self Service

Incident Priority: 2

Impact Start: Friday, January 24 @ 3:30 am PST
Incident Start: Friday, January 24 @ 4:00 pm PST

Restoration activity:
Support teams have been engaged and are currently investigating.

Next Update: Wednesday, March 20 @ 6 pm PST
Jan 24, 16:08 PST
Postmortem - Read details
Jan 27, 15:36 PST
Completed - The scheduled maintenance has been completed.
Jan 24, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 PST
Scheduled - Flexera will be performing maintenance on the Reporter database server instances for ALM and LLM. The service will be unavailable for a portion of this maintenance window.
Jan 9, 16:21 PST
Jan 23, 2020
Completed - The scheduled maintenance has been completed.
Jan 23, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:01 PST
Scheduled - Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the North American UAT environment. No downtime is expected during the maintenance window.

UTC: January 23 9:00 PM - January 23 11:00 PM
CET: January 23 10:00 PM - January 24 12:00 AM
AEDT: January 24 08:00 AM - January 24 10:00 AM
Jan 21, 15:12 PST
Completed - The scheduled maintenance has been completed.
Jan 23, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:01 PST
Scheduled - Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the European UAT environment. No downtime is expected during the maintenance window.

UTC: January 23 9:00 PM - January 23 11:00 PM
CET: January 23 10:00 PM - January 24 12:00 AM
AEDT: January 24 08:00 AM - January 24 10:00 AM
Jan 21, 15:08 PST
Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - The workaround has been successfully implemented in the US Prod environment restoring services.

This Incident is now resolved.
Jan 16, 02:02 PST
Update - The workaround has been successfully implemented in the EU Prod environment restoring services.

The workaround is currently being applied to the US Prod environment.

Next Update: TBA
Jan 16, 01:01 PST
Update - We are currently implementing a workaround to restore services. This process may take up to 2 hours to complete in the US. The workaround will be applied to the EU once the process in the US is complete.

Next Update: TBA
Jan 15, 20:26 PST
Identified - Incident Description:
A small number of customers may have incomplete licensing positions as a result of some inventory uploads completing with errors.

Priority: 2

Restoration activity:
A Hotfix is being developed to resolve this issue.

Next Update: Thursday, January 16 @ 4 pm AEDT
Jan 15, 19:29 PST
Jan 14, 2020
Completed - The scheduled maintenance has been completed.
Jan 14, 11:24 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 11:00 PST
Scheduled - Flexera will be performing maintenance on Data Platform v5 TAPI which may result in connectivity issues throughout the maintenance window below. TUS will not be affected.
Jan 14, 06:03 PST