Flexera System Status Dashboard Status

All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

The following cloud products have moved to our Revenera System Status Dashboard:

FlexNet Operations ALM
FlexNet Operations LLM
FlexNet Connect
Usage Intelligence

FlexNet Manager Suite - North America Operational

FlexNet Manager Suite US Beacon Communication Operational

FlexNet Manager Suite US Inventory Upload Operational

FlexNet Manager Suite US Login Page Operational

FlexNet Manager Suite US Batch Processing System Operational

FlexNet Manager Suite US Business Reporting Operational

FlexNet Manager Suite - Europe Operational

FlexNet Manager Suite EU Beacon Communication Operational

FlexNet Manager Suite EU Inventory Upload Operational

FlexNet Manager Suite EU Login Page Operational

FlexNet Manager Suite EU Batch Processing System Operational

FlexNet Manager Suite EU Business Reporting Operational

Cloud Management Operational

Cloud Management Dashboard - Shard 3 Operational

Cloud Management Dashboard - Shard 4 Operational

Self-Service - Shard 3 Operational

Self-Service - Shard 4 Operational

Governance Operational

Optima Operational

Cloudscape Operational

Software Vulnerability Manager Operational

Software Vulnerability Manager Web Portal Operational

Software Vulnerability Manager Agent Interface Operational

SaaS Manager - North America Operational

SaaS Manager - Europe Operational

Software Vulnerability Research Operational

IT Visibility Operational

Technopedia Login Page Operational

Technopedia API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - Software Vulnerability Research Mar 11, 05:00-07:00 PST

Flexera will be performing Scheduled Maintenance in the Software Vulnerability Research production environment.

Software Vulnerability Research will be unavailable during the below maintenance window:

Dates/Times:
PST: 2021-03-11, 0500
UTC: 2021-03-11, 1300
AEST: 2021-03-12, 1200

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Posted on Feb 26, 08:35 PST

Cloud Management: Production Maintenance Mar 15, 01:00-02:30 PST

Flexera will be performing Maintenance on the Cloud Management Production environment which will result in downtime during a portion of the maintenance window below:

UTC: March 15th 9:00 am - March 15th 10:30 am
PST: March 15th 1:00 am - March 15th 2:30 am
CEST: March 15th 10:00 am - March 15th 11:30 am
AEST: March 15th 19:00 am - March 15th 20:30 am
Posted on Mar 4, 09:31 PST

System Metrics Month Week Day

FlexNet Manager Suite US Beacon Communications

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FlexNet Manager Suite US Inventory Uploads

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FlexNet Manager Suite US Login

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FlexNet Manager Suite EU Beacon Communications

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FlexNet Manager Suite EU Inventory Uploads

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FlexNet Manager Suite EU Login

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Software Vulnerability Research

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Software Vulnerability Manager Web Portal

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Software Vulnerability Manager Agent Interface

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Past Incidents

Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

FNMS 2020R2.2 Release on EU-PROD

Completed - The scheduled maintenance has been completed.
Mar 3, 13:09 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 11:00 PST

Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2020R2.2 in the EU-PROD environment which will result in downtime during a portion of the maintenance window below
UTC: Wed Mar 3 19:00:00 UTC 2021 - Wed Mar 3 21:00:00 UTC 2021
PDT: Wed Mar 3 11:00:00 PST 2021 - Wed Mar 3 13:00:00 PST 2021
CEST: Wed Mar 3 21:00:00 EET 2021 - Wed Mar 3 23:00:00 EET 2021
AEST: Thu Mar 4 06:00:00 AEDT 2021 - Thu Mar 4 08:00:00 AEDT 2021
Feb 28, 19:12 PST

Mar 2, 2021

Scheduled Maintenance - FlexNet Manager Suite - UAT Environments

Resolved - All services are fully upgraded and working, the overall outage time was about 3 minutes per environment. We will continue to watch for connectivity issues.
Mar 2, 23:01 PST

Monitoring - Flexera will be performing Scheduled Maintenance in the FlexNet Manager Suite UAT environments to upgrade the public beacon endpoints.
We expect downtime to be minimal, and no uploads should be affected by the change. We encourage any customers to contact flexera support if they experience issues due to the endpoint changes.
Mar 2, 16:04 PST

Mar 1, 2021

No incidents reported.

Feb 28, 2021

FlexNet Manager Suite North America: Production Maintenance

Completed - The scheduled maintenance has been completed.
Feb 28, 17:58 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 16:00 PST

Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the North American Production environment which will result in downtime during a portion of the maintenance window below:
UTC: March 01 12:00 AM - March 01 02:00 AM
PDT: February 28 04:00 PM - February 28 06:00 PM
CEST: March 01 01:00 AM - March 01 03:00 AM
AEST: March 01 11:00 AM - March 01 01:00 PM
Feb 24, 14:25 PST

Feb 27, 2021

Software Vulnerability Manager Disaster Recovery Testing

Completed - The scheduled maintenance has been completed.
Feb 27, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 04:01 PST

Scheduled - Flexera conducts periodic failover tests of the Software Vulnerability Manager (SVM) service. We will be performing failover tests on Saturday, February 27th from 4 AM – 8 AM PST. The Software Vulnerability Manager service may have brief service outage during the following window as the service fails over to a different AZ:

PST - Saturday, February 27th 4 AM – 8 AM
UTC- Saturday, February 27th 12 PM – 4 PM
AEDT - Saturday, February 27th 11 PM – Sunday, February 28th 3 AM

Our SRE Team has a detailed plan to test our automated failover capabilities. If you notice any issues during the failover period or after the activity, please let us know immediately through your normal channels of communication with Flexera. As always, we welcome your feedback. If you have any questions or concerns about the above information, please let your Customer Success Manager, Project Manager, or our Support team know.
Feb 19, 08:31 PST

Feb 26, 2021

Flexera One EU shard login degradation

Resolved - The incident has been identified and resolved.
Feb 26, 08:05 PST

Update - We are continuing to investigate this issue.
Feb 26, 07:39 PST

Investigating - We are currently investigating and incident impacting Flexera One login in EU for IT Asset Management Customers.
Feb 26, 07:39 PST

Feb 25, 2021

FlexNet Manager Suite Europe: Production Maintenance

Completed - The scheduled maintenance has been completed.
Feb 25, 16:09 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 14:00 PST

Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the European Production environment which will result in downtime during a portion of the maintenance window below:
UTC: February 25 10:00 PM - February 26 12:00 AM
PDT: February 25 02:00 PM - February 25 04:00 PM
CEST: February 25 11:00 PM - February 26 01:00 AM
AEST: February 26 09:00 AM - February 26 11:00 AM
Feb 23, 15:07 PST

Feb 24, 2021

FNMS 2020R2.2 Release on US-UAT

Completed - The scheduled maintenance has been completed.
Feb 24, 19:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 17:00 PST

Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2020R2.2 in the US-UAT environment which will result in downtime during a portion of the maintenance window below
UTC: Thu Feb 25 01:00:00 UTC 2021 - Thu Feb 25 03:00:00 UTC 2021
PDT: Wed Feb 24 17:00:00 PST 2021 - Wed Feb 24 19:00:00 PST 2021
CEST: Thu Feb 25 03:00:00 EET 2021 - Thu Feb 25 05:00:00 EET 2021
AEST: Thu Feb 25 12:00:00 AEDT 2021 - Thu Feb 25 14:00:00 AEDT 2021
Feb 22, 15:58 PST

FNMS 2020R2.2 Release on EU-UAT

Completed - The scheduled maintenance has been completed.
Feb 24, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 11:00 PST

Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2020R2.2 in the EU-UAT environment which will result in downtime during a portion of the maintenance window below
UTC: Wed Feb 24 19:00:00 UTC 2021 - Wed Feb 24 21:00:00 UTC 2021
PDT: Wed Feb 24 11:00:00 PST 2021 - Wed Feb 24 13:00:00 PST 2021
CEST: Wed Feb 24 21:00:00 EET 2021 - Wed Feb 24 23:00:00 EET 2021
AEST: Thu Feb 25 06:00:00 AEDT 2021 - Thu Feb 25 08:00:00 AEDT 2021
Feb 22, 15:54 PST

Mongodb3 Upgrade

Completed - The scheduled maintenance has been completed.
Feb 24, 02:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:01 PST

Scheduled - We will be replacing the nodes and upgrading the version to mongodb 3.6. During the maintenance the following applications will fail and will need a restart: ss_service_manager, ss_service_catalog and cwf_public_catalog. This will result on 500 errors on us3-1 and us3-2 balancers.
Feb 23, 02:27 PST

Feb 23, 2021

No incidents reported.

Feb 22, 2021

FlexNet Manager Suite - US Production - Batch Processing Job Failures

Resolved - Incident Description:
Batch processing was temporarily unavailable causing some customer batch Jobs to fail in FlexNet Manager Suite - US Production. Impacted Customers can manually kick off failed Batch jobs if required.

Priority: 2

Restoration activity:
Technical teams have identified an issue and completed remediation activities. Health checks and monitoring have confirmed services are now stable.
Feb 22, 02:49 PST

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.