Investigating - We are currently investigating an incident affecting Rightscript executions an audits on some accounts in Shard 3.
Jan 18, 06:11 PST

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

The following cloud products have moved to our Revenera System Status Dashboard:

FlexNet Operations ALM
FlexNet Operations LLM
FlexNet Connect
Usage Intelligence

FlexNet Manager Suite - North America Operational
FlexNet Manager Suite US Beacon Communication ? Operational
FlexNet Manager Suite US Inventory Upload ? Operational
FlexNet Manager Suite US Login Page ? Operational
FlexNet Manager Suite US Batch Processing System ? Operational
FlexNet Manager Suite US Business Reporting ? Operational
FlexNet Manager Suite - Europe Operational
FlexNet Manager Suite EU Beacon Communication ? Operational
FlexNet Manager Suite EU Inventory Upload ? Operational
FlexNet Manager Suite EU Login Page ? Operational
FlexNet Manager Suite EU Batch Processing System ? Operational
FlexNet Manager Suite EU Business Reporting ? Operational
Cloud Management Degraded Performance
Cloud Management Dashboard - Shard 3 Degraded Performance
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Degraded Performance
Self-Service - Shard 4 Operational
Governance Operational
Optima Operational
Cloudscape Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
SaaS Manager Operational
Software Vulnerability Research Operational
IT Visibility Operational
IT Visibility Operational
Technopedia Login Page Operational
Technopedia API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 13:52 PST
Scheduled - Note: We have postponed the maintenance to next week at the same time.

Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the US-PROD environment which will result in downtime during a portion of the maintenance window below
UTC: Fri Jan 22 02:00:00 UTC 2021 - Fri Jan 22 04:00:00 UTC 2021
PDT: Thu Jan 21 18:00:00 PST 2021 - Thu Jan 21 20:00:00 PST 2021
CEST: Fri Jan 22 04:00:00 EET 2021 - Fri Jan 22 06:00:00 EET 2021
AEST: Fri Jan 22 13:00:00 AEDT 2021 - Fri Jan 22 15:00:00 AEDT 2021
Jan 21, 13:04 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 13:51 PST
Scheduled - Note: We have postponed the maintenance to next week at the same time.

Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the US-UAT environment which will result in downtime during a portion of the maintenance window below
UTC: Fri Jan 22 02:00:00 UTC 2021 - Fri Jan 22 04:00:00 UTC 2021
PDT: Thu Jan 21 18:00:00 PST 2021 - Thu Jan 21 20:00:00 PST 2021
CEST: Fri Jan 22 04:00:00 EET 2021 - Fri Jan 22 06:00:00 EET 2021
AEST: Fri Jan 22 13:00:00 AEDT 2021 - Fri Jan 22 15:00:00 AEDT 2021
Jan 21, 13:04 PST
FlexNet Manager Suite US Beacon Communications
Fetching
FlexNet Manager Suite US Inventory Uploads
Fetching
FlexNet Manager Suite US Login
Fetching
FlexNet Manager Suite EU Beacon Communications
Fetching
FlexNet Manager Suite EU Inventory Uploads
Fetching
FlexNet Manager Suite EU Login
Fetching
Software Vulnerability Research
Fetching
Software Vulnerability Manager Web Portal
Fetching
Software Vulnerability Manager Agent Interface
Fetching
Past Incidents
Jan 18, 2021

Unresolved incident: CMP - Cloud Management RightNet Shard 3 system degraded.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - Incident Description:
An issue has been identified which has impacted batch processing tasks causing delays to Import and License Reconciliation tasks. This may cause some customers licensing positions to be out of date by up to a day.

Priority: 2

Impact Start: Wednesday 9:30 am PST
Incident Start: Wednesday 9:30 am PST
incident End: Thursday 10:00 am PST

Restoration activity:
Engineering reverted a Hotfix restoring services in the North American production environment.
Jan 14, 10:38 PST
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Resolved - The incident was related to one the main databases. The service has been restored.
Jan 8, 09:44 PST
Investigating - We have identified in the infrastructure running Cloud Management and Self-Service in shard 4 and it is already being worked and addressed.
Jan 8, 09:39 PST
Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.