Flexera System Status Dashboard Status

All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

The following cloud products have moved to our Revenera System Status Dashboard:

FlexNet Operations ALM
FlexNet Operations LLM
FlexNet Connect
Usage Intelligence

FlexNet Manager Suite - North America Operational

FlexNet Manager Suite US Beacon Communication Operational

FlexNet Manager Suite US Inventory Upload Operational

FlexNet Manager Suite US Login Page Operational

FlexNet Manager Suite US Batch Processing System Operational

FlexNet Manager Suite US Business Reporting Operational

FlexNet Manager Suite - Europe Operational

FlexNet Manager Suite EU Beacon Communication Operational

FlexNet Manager Suite EU Inventory Upload Operational

FlexNet Manager Suite EU Login Page Operational

FlexNet Manager Suite EU Batch Processing System Operational

FlexNet Manager Suite EU Business Reporting Operational

Cloud Management Operational

Cloud Management Dashboard - Shard 3 Operational

Cloud Management Dashboard - Shard 4 Operational

Self-Service - Shard 3 Operational

Self-Service - Shard 4 Operational

Governance Operational

Optima Operational

Cloudscape Operational

Software Vulnerability Manager Operational

Software Vulnerability Manager Web Portal Operational

Software Vulnerability Manager Agent Interface Operational

SaaS Manager - North America Operational

SaaS Manager - Europe Operational

Software Vulnerability Research Operational

IT Visibility Operational

Technopedia Login Page Operational

Technopedia API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - FlexNet Manager Suite - UAT environments May 13, 05:30-05:40 PDT

Flexera will be performing Scheduled Maintenance in the FlexNet Manager Suite UAT environments to alter the TLS ciphers on some of our internet-facing load balancers in order to improve our security posture.

We are planning to upgrade our inventory (data.uat.flexnetmanager) and website endpoints to only allow safer cipher suites with forward-secrecy. The certificates and keys will remain the same. We encourage anyone who experiences any difficulties due to this change to contact our support team.
Posted on May 5, 17:42 PDT

Scheduled Maintenance - Cloud Management and Self Service - US-4 May 13, 11:00-12:30 PDT

Flexera will be performing Scheduled Maintenance in the Cloud Management and Self Service - US-4 environment.

Cloud Management and Self Service - US-4 environment will be unavailable during the below maintenance window below:

Dates/Times:
PST: May 13th 2021, 11:00
UTC: May 13th 2021, 18:00
AEST: May 14th 2021, 04:00

As a result of this maintenance work, customers will be unable to access Cloud Management and Self Service - US-4 during this period.
Posted on Apr 29, 11:27 PDT

Scheduled Maintenance - Cloud Management and Self Service - US-3 May 13, 13:00-14:30 PDT

Flexera will be performing Scheduled Maintenance in the Cloud Management and Self Service - US-3 environment.

The Cloud Management and Self Service - US-3 environment will be unavailable during the below maintenance window below:

Dates/Times:
PST: May 13th 2021, 13:00
UTC: May 13th 2021, 20:00
AEST: May 14th 2021, 06:00

As a result of this maintenance work, customers will be unable to access the Cloud Management and Self Service - US-3 environment during this period.
Posted on May 6, 10:25 PDT

Scheduled Maintenance - Flexera One Dashboards - All Regions May 15, 01:00-03:00 PDT

Flexera will be performing Scheduled Maintenance on the Flexera One Dashboards - All Regions environment.

Flexera One Dashboards - All Regions will be unavailable during the below maintenance window below:

Dates/Times:
PST: May 15th, 2021, 01:00 AM
UTC: May 15th, 2021, 08:00 AM
AEST: May 15th, 2021, 06:00 PM

As a result of this maintenance work, customers will be unable to access Flexera One Dashboards - All Regions during this period.
Posted on May 3, 15:07 PDT

Flexera One IAM EU Maintenance May 15, 13:30-15:30 PDT

Flexera will be performing Scheduled Maintenance on Flexera One IAM Services for the EU region.

Flexera One logins and other portions of Flexera One will be unavailable during the maintenance window below:

Dates/Times:
PST: May 15th, 2021, 01:30 PM
UTC: May 15th, 2021, 08:30 PM
AEST: May 16th, 2021, 06:30 AM

As a result of this maintenance work, customers may see issues logging in and accessing various portions of the Flexera One platform until the maintenance has been completed.
Posted on May 6, 11:55 PDT

System Metrics Month Week Day

FlexNet Manager Suite US Beacon Communications

Fetching

FlexNet Manager Suite US Inventory Uploads

Fetching

FlexNet Manager Suite US Login

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FlexNet Manager Suite EU Beacon Communications

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FlexNet Manager Suite EU Inventory Uploads

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FlexNet Manager Suite EU Login

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Software Vulnerability Research

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Software Vulnerability Manager Web Portal

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Software Vulnerability Manager Agent Interface

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Past Incidents

May 8, 2021

Rightscripts executions and audit entries failing in shard 4

Resolved - Instance launches, Rightscript executions, and Self-Service cloudapp operations are completing successfully.
May 8, 06:30 PDT

Update - We are continuing to investigate this issue.
May 8, 02:54 PDT

Investigating - We are currently investigating failures in rightscript executions in CM shard 4. This can cause indirectly Self-Service operations failing in shard4.
May 8, 01:54 PDT

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

Scheduled Maintenance - US-4 Self Service

Completed - The scheduled maintenance has been completed.
May 5, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 11:00 PDT

Scheduled - Flexera will be performing Scheduled Maintenance in the US-4 Self Service environment.

The US-4 Self Service environment will be unavailable during the below maintenance window below:

Dates/Times:
PDT: 11:00 AM Wednesday, May 5th 2021
UTC: 6:00 PM Wednesday, May 5th 2021
AET: 4:00 AM Thursday, May 6th 2021

As a result of this maintenance work, customers will be unable to access the US-4 Self Service during this period. In addition, Shard 4 Cloud Workflow Actions will be impacted (as well as Policies that rely on them).
Apr 23, 08:16 PDT

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

Software Vulnerability Manager Database Upgrades

Completed - The scheduled maintenance has been completed.
May 1, 13:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 05:30 PDT

Scheduled - Flexera will be performing database upgrades during the outage window below. Access to the Software Vulnerability Manager UI and agent interface will be impacted for a portion of the maintenance window.

PDT: 5:30 am Saturday May 1st – 1:30 pm
UTC 12:30 pm Saturday May 1st – 8:30 pm
AEST 10:30 pm Saturday May 1st – Sunday May 2nd 6:30 am
Apr 23, 12:33 PDT

Apr 30, 2021

FlexNet Manager Suite - North America - Web UI login disruption

Resolved - This incident has been resolved.
Apr 30, 13:31 PDT

Identified - The issue has been identified and a fix is being implemented.
Apr 30, 12:49 PDT

Update - We are continuing to investigate this issue.
Apr 30, 11:21 PDT

Investigating - Incident Description:
Web UI login having disruptions when accessing FlexNet Manager Suite - North America.

Workaround:
After you are redirected to the Account Management Profile page, change the URL to https://uat.flexnetmanager.com/suite for UAT and https://flexnetmanager.com/suite for Prod. If you have a customized URL, please change the URL accordingly.

Priority: 2

Restoration activity:
Technical teams have been engaged and currently working on it, to resolve the issue.
Apr 30, 10:36 PDT

Flexera One IAM Outage

Resolved - From 9:15 AM until 9:30 AM PDT, Customers may have experienced issues logging in or accessing various portions of the Flexera One platform. We have identified and corrected the issue, which should now be resolved
Apr 30, 10:05 PDT

Apr 29, 2021

FlexNet Manager Suite North America: UAT Release 2020 R2.4

Completed - The scheduled maintenance has been completed.
Apr 29, 17:38 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 16:01 PDT

Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2020 R2.4 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:
UTC: April 29 11:00 PM - April 30 01:00 AM
PDT: April 29 04:00 PM - April 29 06:00 PM
CEST: April 30 01:00 AM - April 30 03:00 AM
AEST: April 30 09:00 AM - April 30 11:00 AM
Apr 27, 18:41 PDT

FlexNet Manager Suite Europe: UAT Release 2020 R2.4

Completed - The scheduled maintenance has been completed.
Apr 29, 13:23 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 11:00 PDT

Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2020 R2.4 in the European UAT environment which will result in downtime during a portion of the maintenance window below:
UTC: April 29 06:00 PM - April 29 08:00 PM
PDT: April 29 11:00 AM - April 29 01:00 PM
CEST: April 29 08:00 PM - April 29 10:00 PM
AEST: April 30 04:00 AM - April 30 06:00 AM
Apr 27, 18:43 PDT

Apr 28, 2021

Scheduled Maintenance - US-3 Self Service

Completed - The scheduled maintenance has been completed.
Apr 28, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 11:00 PDT

Scheduled - Flexera will be performing Scheduled Maintenance in the US-3 Self Service environment.

The US-3 Self Service environment will be unavailable during the below maintenance window below:

Dates/Times:
PDT: 11:00 AM Wednesday, April 28th 2021
UTC: 6:00 PM Wednesday, April 28th 2021
AET: 4:00 AM Thursday, April 29th 2021

As a result of this maintenance work, customers will be unable to access the US-3 Self Service during this period.
Apr 23, 08:15 PDT

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

Scheduled Maintenance - Flexera One IAM North America Maintenance

Completed - The scheduled maintenance has been completed.
Apr 24, 15:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 13:30 PDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 08:19 PDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 10:06 PDT

Scheduled - We will be performing scheduled maintenance on Flexera One IAM Services for the North America region. Customers may see issues logging in and accessing various portions of the Flexera One platform until the maintenance has been completed.
Apr 6, 11:00 PDT