Flexera System Status Dashboard Status

All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

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Flexera’s response to Apache Log4j 2 remote code execution vulnerability CVE-2021-44228 can be found on our Community Advisory page:

https://community.flexera.com/t5/Community-Notices/Flexera-s-response-to-Apache-Log4j-2-remote-code-execution/ba-p/216934

Flexera One - IT Asset Management - North America Operational

IT Asset Management - US Beacon Communication Operational

IT Asset Management - US Inventory Upload Operational

IT Asset Management - US Login Page Operational

IT Asset Management - US Batch Processing System Operational

IT Asset Management - US Business Reporting Operational

IT Asset Management - US SaaS Manager Operational

IT Asset Management - US Restful APIs Operational

Flexera One - IT Asset Management - Europe Operational

IT Asset Management - EU Beacon Communication Operational

IT Asset Management - EU Inventory Upload Operational

IT Asset Management - EU Login Page Operational

IT Asset Management - EU Batch Processing System Operational

IT Asset Management - EU Business Reporting Operational

IT Asset Management - EU SaaS Manager Operational

IT Asset Management - EU Restful APIs Operational

Flexera One - IT Visibility - North America Operational

IT Visibility US Operational

Technopedia Login Page Operational

Technopedia API Operational

Flexera One - IT Visibility - Europe Operational

IT Visibility EU Operational

Flexera One - Cloud Management - North America Operational

Cloud Cost Optimization - US Operational

Cloudscape Operational

Flexera One - Cloud Management - Europe Operational

Cloud Cost Optimization - EU Operational

Flexera One – APIs – North America Operational

api.flexera.com Operational

beta.api.flexera.com Operational

Flexera One – APIs – Europe Operational

api.flexera.eu Operational

beta.api.flexera.eu Operational

Legacy Cloud Management Operational

Governance Operational

Cloud Management Dashboard - Shard 3 Operational

Cloud Management Dashboard - Shard 4 Operational

Self-Service - Shard 3 Operational

Self-Service - Shard 4 Operational

Software Vulnerability Manager Operational

Software Vulnerability Manager Web Portal Operational

Software Vulnerability Manager Agent Interface Operational

Software Vulnerability Research Operational

Flexera Community Forum Operational

Flexera Documentation Operational

Flexera One - Internal - Test Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - Flexera One - North America (NAM) Oct 6, 2022 17:00-18:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 03, 2022 - 13:26 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 03, 2022 - 11:39 PDT

Scheduled - The Flexera One NAM environment will be unavailable due to infrastructure maintenance during the window below:

Dates/Times:

PDT: Thu. Oct 6, 2022, 17:00 - 18:00
UTC: Fri. Oct 7, 2022, 00:00 - 01:00
CEST: Fri. Oct 7, 2022, 02:00 - 03:00
AEDT: Fri. Oct 7, 2022, 11:00 - 12:00

As a result of this maintenance work, customers will be unable to access Flexera One NAM during this period.
Oct 03, 2022 - 10:38 PDT

System Metrics Month Week Day

FlexNet Manager Suite US Login Page

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FlexNet Manager Suite US Beacon Communications

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FlexNet Manager Suite US Inventory Uploads

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FlexNet Manager Suite EU Login Page

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FlexNet Manager Suite EU Beacon Communications

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FlexNet Manager Suite EU Inventory Uploads

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Software Vulnerability Research

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Software Vulnerability Manager Web Portal

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Software Vulnerability Manager Agent Interface

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Past Incidents

Oct 6, 2022

No incidents reported today.

Oct 5, 2022

Flexera One – IT Visibility – NA - Errors downloading API Exports

Resolved - Incident Description: Following the Flexera One - IT Visibility API scheduled maintenance in North America last night, technical staff found that Flexera One IT Visibility Dashboards were not getting refreshed and API exports were unavailable. As a result, some customers may have experienced errors downloading exports or seeing the latest data on Flexera One IT Visibility Dashboard. ServiceNow exports were unaffected by this incident. There was no impact on EU customers.

Impact Start Time: October 5th, 2022, 1:00 AM PDT
Impact End Time: October 5th, 2022, 2:20 AM PDT

Restoration activity:
Technical staff have identified the issue and completed remediation activities. In addition, health checks and monitoring have confirmed services are now stable. This incident has been resolved.
Oct 5, 08:50 PDT

IT Visibility and Flexera One API Scheduled Maintenance - North America

Completed - The scheduled maintenance has been completed.
Oct 5, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:00 PDT

Scheduled - Flexera will be doing maintenance on the US IT Visibility (ITV) service during the window below. During this time ITV services (Flexera One UI ITV elements - exports, dashboards and connections pages and ITV API's) will be unavailable for all US / North American customers. In addition, all customers routing through the US / North American API gateway may see interruptions to their service.

PST Tuesday October 4th 12:00 am - 1:00 am
UTC Tuesday October 4th 7:00 pm - 8:00 pm
AEDT Wednesday October 5th 6:00 pm - 7:00 pm
Oct 3, 08:21 PDT

Oct 4, 2022

Flexera One IT Visibility and Flexera One API Maintenance - EU

Completed - The scheduled maintenance has been completed.
Oct 4, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 10:00 PDT

Scheduled - Flexera will be doing maintenance on the EU IT Visibility (ITV) service during the window below. During this time ITV services (Flexera One UI ITV elements - exports, dashboards and connections pages and ITV API's) will be unavailable for all EU / EMEA customers. In addition, all customers routing through the EU / EMEA API gateway may see interruptions to their service.

CEST Tuesday October 4th 7:00 pm - 8:00 pm
UTC Tuesday October 4th 6:00 pm - 7:00 pm
AEDT Wednesday October 5th 4:00 am - 5:00 am
Oct 3, 08:11 PDT

Oct 3, 2022

No incidents reported.

Oct 2, 2022

Flexera One - IT Asset Management North America: Production Release 2022 R1.6

Completed - The scheduled maintenance has been completed.
Oct 2, 18:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 16:00 PDT

Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2022 R1.6 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 02 11:00 PM - October 03 02:00 AM
PDT: October 02 04:00 PM - October 02 07:00 PM
CEST: October 03 01:00 AM - October 03 04:00 AM
AEST: October 03 10:00 AM - October 03 01:00 PM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Sep 28, 17:20 PDT

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

Scheduled Maintenance - Software Vulnerability Management

Completed - The scheduled maintenance has been completed.
Sep 28, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:01 PDT

Scheduled - Flexera will be performing Scheduled Maintenance in the Software Vulnerability Management.

Software Vulnerability Management environment will be unavailable during the below maintenance window below:

Dates/Times:
PST: 2022-09-28, 05:00 am
UTC: 2022-09-28, 12:00
AEST: 2022-09-28, 10:00 pm

As a result of this maintenance work, customers will be unable to access Software Vulnerability Management during this period.
Sep 23, 11:02 PDT

Sep 27, 2022

Scheduled Maintenance - Software Vulnerability Research

Completed - The scheduled maintenance has been completed.
Sep 27, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 05:01 PDT

Scheduled - Flexera will be performing Scheduled Maintenance in the Software Vulnerability Research.

Software Vulnerability Research environment will be unavailable during the below maintenance window below:

Dates/Times:
PST: 2022-09-27, 05:00 am
UTC: 2022-09-27, 12:00
AEST: 2022-09-27, 10:00 pm

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Sep 23, 10:57 PDT

Sep 26, 2022

Flexera One – IT Asset Management – NA – Intermittent Errors Accessing ITAM Menu Items

Resolved - This incident has been resolved.
Sep 26, 21:37 PDT

Update - The technical staff has identified the issue and implemented a fix in production. We are currently monitoring the results.
Sep 26, 21:28 PDT

Investigating - Incident Description: Some customers may receive an error message while accessing ITAM menu items in Flexera One. The issue seems to be sporadic and is not impacting everyone.

Restoration activity:
Technical teams have been engaged and are investigating further.
Sep 26, 19:06 PDT

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.