All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
FlexNet Manager Suite US Beacon Communication ? Operational
FlexNet Manager Suite US Inventory Upload ? Operational
FlexNet Manager Suite US Login Page ? Operational
FlexNet Manager Suite US Batch Processing System ? Operational
FlexNet Manager Suite US Business Reporting ? Operational
SaaS Manager - North America Operational
Flexera One - IT Asset Management - Europe Operational
FlexNet Manager Suite EU Beacon Communication ? Operational
FlexNet Manager Suite EU Inventory Upload ? Operational
FlexNet Manager Suite EU Login Page ? Operational
FlexNet Manager Suite EU Batch Processing System ? Operational
FlexNet Manager Suite EU Business Reporting ? Operational
SaaS Manager - Europe Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Technopedia Login Page Operational
Technopedia API Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - Cloud Management - North America Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Optima Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Legacy Cloud Management Operational
Governance Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
Software Vulnerability Research Operational
Flexera Community Forum Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2021 R1.2 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 20 06:00 PM - October 20 08:00 PM
PDT: October 20 11:00 AM - October 20 01:00 PM
CEST: October 20 08:00 PM - October 20 10:00 PM
AEST: October 21 05:00 AM - October 21 07:00 AM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Oct 18, 10:26 PDT
Flexera will be performing Maintenance on the SaaS Manager - Europe environment. As a result of this maintenance work, some features and functionality may not be available during the maintenance window below:

UTC: October 20 06:00 PM - October 20 08:00 PM
PDT: October 20 11:00 AM - October 20 01:00 PM
CEST: October 20 08:00 PM - October 20 10:00 PM
AEST: October 20 04:00 AM - October 21 06:00 AM
Posted on Oct 18, 10:08 PDT
Flexera will be upgrading Flexera One - IT Asset Management to version 2021 R1.2 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 20 10:00 PM - October 21 12:00 AM
PDT: October 20 03:00 PM - October 20 05:00 PM
CEST: October 21 12:00 AM - October 21 02:00 AM
AEST: October 21 09:00 AM - October 21 11:00 AM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Posted on Oct 18, 10:29 PDT
Flexera is performing Maintenance on the SaaS Manager - North America environment. As a result of this maintenance work, some features and functionality may not be available during the maintenance window below:

UTC: September 21 11:00 PM - September 22 1:00 AM
PDT: September 21 4:00 PM - September 21 6:00 PM
CDT: September 21 6:00 PM - September 21 8:00 PM
Posted on Oct 18, 10:09 PDT
FlexNet Manager Suite US Beacon Communications
Fetching
FlexNet Manager Suite US Inventory Uploads
Fetching
FlexNet Manager Suite US Login
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FlexNet Manager Suite EU Beacon Communications
Fetching
FlexNet Manager Suite EU Inventory Uploads
Fetching
FlexNet Manager Suite EU Login
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Software Vulnerability Research
Fetching
Software Vulnerability Manager Web Portal
Fetching
Software Vulnerability Manager Agent Interface
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Past Incidents
Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Completed - The scheduled maintenance has been completed.
Oct 18, 17:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 16:01 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: October 18 11:00 PM - October 19 01:00 AM
PDT: October 18 04:00 PM - October 18 06:00 PM
CEST: October 19 01:00 AM - October 19 03:00 AM
AEST: October 19 10:00 AM - October 19 12:00 PM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Oct 11, 15:25 PDT
Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:00 PDT
Scheduled - Flexera conducts periodic failover tests of the Flexera One IT Visibility (ITV) service. We will be performing failover tests for the North American ITV service Monday, October 18th from 1 AM – 3 PM PDT. There might be a brief service outage during the following window as the service fails over to a different AZ:

UTC: October 18 08:00 AM - 10:00 AM
PDT: October 18 1:00 AM - 3:00 AM
CDT: October 18 3:00 AM - 5:00 AM
AEDT: October 18 7:00 PM - 9:00 PM

Our SRE Team has a detailed plan to test our automated failover capabilities. If you notice any issues during the failover period or after the activity, please let us know immediately through your normal channels of communication with Flexera. As always, we welcome your feedback. If you have any questions or concerns about the above information, please let your Customer Success Manager, Project Manager, or our Support team know.
Oct 13, 11:02 PDT
Oct 17, 2021

No incidents reported.

Oct 16, 2021
Completed - The scheduled maintenance has been completed.
Oct 16, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 01:00 PDT
Scheduled - Flexera will be performing maintenance in our EU instance of IT Visibility. IT Visibility dashboards will be unavailable during the window below.

UTC: October 16 08:00 AM - 4:00 PM
PDT: October 16 1:00 AM - 9:00 AM
CDT: October 16 3:00 AM - 11:00 AM
AEDT: October 16 7:00 PM - October 16 3:00 AM
Oct 8, 11:07 PDT
Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.

Software Vulnerability Research will be unavailable during the below maintenance window below:

Dates/Times:
PT: 2021-10-15, 0900
UTC: 2021-10-15, 1600
AET: 2021-10-16, 0300

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Oct 5, 13:29 PDT
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 19:30 PDT
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: October 13 02:30 AM - October 13 04:30 AM
PDT: October 12 07:30 PM - October 12 09:30 PM
CEST: October 13 04:30 AM - October 13 06:30 AM
AEST: October 13 01:30 PM - October 13 03:30 PM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Oct 11, 19:57 PDT
Completed - The scheduled maintenance has been completed.
Oct 12, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 11:00 PDT
Scheduled - Flexera will be performing Maintenance on the SaaS Manager - Europe environment. As a result of this maintenance work, some features and functionality may not be available during the maintenance window below:

UTC: October 12 06:00 PM - October 12 08:00 PM
PDT: October 12 11:00 AM - October 12 01:00 PM
CEST: October 12 08:00 PM - October 12 10:00 PM
AEST: October 13 04:00 AM - October 13 06:00 AM
Oct 8, 07:55 PDT
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - Technical teams have completed health checks and confirmed services are now restored.
Oct 7, 05:50 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 04:53 PDT
Investigating - Incident Description:
Customers are currently unable to access managed Applications via SaaS Manager in the North American region

Priority: 1

Restoration activity:
Technical teams have been engaged and are currently investigating

Next Update: Thursday, October 7 @ 5am PDT
Oct 7, 04:07 PDT
Oct 6, 2021

No incidents reported.