Flexera System Status Dashboard Status

All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

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Flexera’s response to Apache Log4j 2 remote code execution vulnerability CVE-2021-44228 can be found on our Community Advisory page:

https://community.flexera.com/t5/Community-Notices/Flexera-s-response-to-Apache-Log4j-2-remote-code-execution/ba-p/216934

Flexera One - IT Asset Management - North America Operational

IT Asset Management - US Beacon Communication Operational

IT Asset Management - US Inventory Upload Operational

IT Asset Management - US Login Page Operational

IT Asset Management - US Batch Processing System Operational

IT Asset Management - US Business Reporting Operational

IT Asset Management - US SaaS Manager Operational

IT Asset Management - US Restful APIs Operational

Flexera One - IT Asset Management - Europe Operational

IT Asset Management - EU Beacon Communication Operational

IT Asset Management - EU Inventory Upload Operational

IT Asset Management - EU Login Page Operational

IT Asset Management - EU Batch Processing System Operational

IT Asset Management - EU Business Reporting Operational

IT Asset Management - EU SaaS Manager Operational

IT Asset Management - EU Restful APIs Operational

Flexera One - IT Visibility - North America Operational

IT Visibility US Operational

Technopedia Login Page Operational

Technopedia API Operational

Flexera One - IT Visibility - Europe Operational

IT Visibility EU Operational

Flexera One - Cloud Management - North America Operational

Cloud Cost Optimization - US Operational

Cloudscape Operational

Flexera One - Cloud Management - Europe Operational

Cloud Cost Optimization - EU Operational

Flexera One – APIs – North America Operational

api.flexera.com Operational

beta.api.flexera.com Operational

Flexera One – APIs – Europe Operational

api.flexera.eu Operational

beta.api.flexera.eu Operational

Legacy Cloud Management Operational

Governance Operational

Cloud Management Dashboard - Shard 3 Operational

Cloud Management Dashboard - Shard 4 Operational

Self-Service - Shard 3 Operational

Self-Service - Shard 4 Operational

Software Vulnerability Manager Operational

Software Vulnerability Manager Web Portal Operational

Software Vulnerability Manager Agent Interface Operational

Software Vulnerability Research Operational

Flexera Community Forum Operational

Flexera Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - Software Vulnerability Research Aug 16, 05:00-07:00 PDT

Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.

Software Vulnerability Research will be unavailable during the below maintenance window below:

Dates/Times:
PDT: 2022-08-16, 0500
UTC: 2022-08-16, 1200
AEST: 2022-08-16, 2200

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Posted on Aug 11, 11:26 PDT

SaaS Manager - North America environment Aug 17, 17:00-19:00 PDT

Flexera will be performing Scheduled Maintenance in the SaaS Manager - North America environment. As a result the SaaS Manager - North American environment will be unavailable during the maintenance window below:

Dates/Times:
UTC: August 18 12:00 AM - August 18 02:00 AM
PDT: August 17 05:00 PM - August 17 07:00 PM
CEST: August 18 02:00 AM - August 18 04:00 AM
Posted on Aug 12, 09:42 PDT

Scheduled Maintenance - Cloud Management and Self Service Aug 22, 04:30-06:30 PDT

Flexera will be performing Scheduled Maintenance on the Cloud Management and Self Service environments for US-3 and US-4.

The US-3 and US-4 Cloud Management and Self Service environments will be unavailable for short periods during the maintenance window below:

Dates/Times:
PST: August 22nd, 4:30 AM
UTC: August 22nd, 11:30 AM
AEST: August 22nd, 9:30 PM
IST: August 22nd, 5:00 PM

As a result of this maintenance work, customers will be unable to access Cloud Management and Self Service during this period.
Posted on Aug 8, 03:46 PDT

System Metrics Month Week Day

FlexNet Manager Suite US Login Page

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FlexNet Manager Suite US Beacon Communications

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FlexNet Manager Suite US Inventory Uploads

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FlexNet Manager Suite EU Login Page

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FlexNet Manager Suite EU Beacon Communications

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FlexNet Manager Suite EU Inventory Uploads

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Software Vulnerability Research

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Software Vulnerability Manager Web Portal

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Software Vulnerability Manager Agent Interface

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Past Incidents

Aug 16, 2022

No incidents reported today.

Aug 15, 2022

SaaS Manager - Europe environment

Completed - The scheduled maintenance has been completed.
Aug 15, 13:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 11:00 PDT

Scheduled - Flexera will be performing Scheduled Maintenance in the SaaS Manager - Europe environment. As a result the SaaS Manager - European environment will be unavailable during the maintenance window below:

Dates/Times:
UTC: August 15 6:00 PM - August 15 8:00 PM
PDT: August 15 11:00 AM - August 15 1:00 PM
CEST: August 15 8:00 PM - August 15 10:00 PM
Aug 12, 09:42 PDT

Scheduled Maintenance - Flexera One EU

Completed - The scheduled maintenance has been completed.
Aug 15, 12:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 11:00 PDT

Scheduled - The Flexera One EU environment will be unavailable during the below maintenance window below:

Dates/Times:

PST: 2022-08-15, 11:00 - 12:00
UTC: 2022-08-15, 18:00 - 19:00
CEST: 2022-08-15, 20:00 - 21:00
AEST: 2022-08-16, 4:00 - 5:00

As a result of this maintenance work, customers will be unable to access Flexera One EU during this period.
Aug 12, 10:07 PDT

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

Flexera One - IT Asset Management North America: Production Release 2022 R1.4

Completed - The scheduled maintenance has been completed.
Aug 10, 22:50 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 20:00 PDT

Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2022 R1.4 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: August 11 03:00 AM - August 11 05:00 AM
PDT: August 10 08:00 PM - August 10 10:00 PM
CEST: August 11 05:00 AM - August 11 07:00 AM
AEST: August 11 01:00 PM - August 11 03:00 PM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Aug 8, 13:05 PDT

SVR - Software Vulnerability Research data may be up to 24hrs old

Resolved - Health checks and monitoring have confirmed that services are now stable. This incident has been resolved.
Aug 10, 07:03 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 03:19 PDT

Identified - Incident Description:
Customers using Software Vulnerability Research may find the data is up to 24hrs old

Priority: 2

Restoration activity:
Technical teams have been engaged and are currently investigating a replication issue.
Aug 9, 18:39 PDT

Aug 9, 2022

Scheduled Maintenance - Flexera One EU

Completed - The scheduled maintenance has been completed.
Aug 9, 11:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 10:00 PDT

Scheduled - The Flexera One EU environment will be unavailable during the below maintenance window below:

Dates/Times:

PDT: 2022-08-09, 10:00 - 11:00
UTC: 2022-08-09, 17:00 - 18:00
CET: 2022-08-09, 19:00 - 20:00
AEST: 2022-08-10, 03:00 - 04:00

As a result of this maintenance work, customers will be unable to access Flexera One EU during this period.
Aug 4, 13:35 PDT

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

Flexera One – RightScale Self Service – Errors Accessing Available CloudApps

Resolved - Health checks and monitoring have confirmed that services have been stable since the code fix was implemented last night. This incident has been resolved.
Aug 5, 09:58 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 21:19 PDT

Update - Technical teams are analyzing all the components to isolate and identify the problem.
Aug 4, 06:45 PDT

Update - We are continuing to troubleshoot this issue. We are reviewing the activity logs to isolate and identify the contributing factor(s).
Aug 3, 13:34 PDT

Investigating - Incident Description: Some customers may experience errors while accessing Available CloudApps from RightScale. This may prevent customers from deploying, configuring, and managing applications across different cloud service provider platforms.

Restoration activity: Technical teams have been engaged and are investigating
Aug 3, 12:43 PDT

Aug 4, 2022

Flexera One - IT Asset Management Europe: Production Release 2022 R1.4

Completed - The scheduled maintenance has been completed.
Aug 4, 15:04 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 11:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Aug 2, 07:39 PDT

Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2022 R1.4 in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: August 04 06:00 PM - August 04 08:00 PM
PDT: August 04 11:00 AM - August 04 01:00 PM
CEST: August 04 08:00 PM - August 04 10:00 PM
AEST: August 05 04:00 AM - August 05 06:00 AM

Information on the new features and other changes is available from https://docs.flexera.com. Simply select 'FlexNet Manager Suite Cloud' and open 'FlexNet Manager Suite Features by Release'.
Aug 1, 17:23 PDT

Aug 3, 2022

Self Service Shard3 - Customer will have issues launching instances.

Resolved - This particular issue has been addressed, however customer would still face subsequent issues with Self-Service and it is tracked, monitored in another incident https://status.flexera.com/incidents/y6jmctwrnwj7
Aug 3, 22:01 PDT

Update - The investigation is still ongoing. For further updates, please refer to https://status.flexera.com/incidents/y6jmctwrnwj7.
Aug 3, 14:33 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 21:18 PDT

Update - We are continuing to investigate this issue.
Aug 1, 06:43 PDT

Investigating - Incident Description: Some customers may experience failures during instances launching operations in Self Service.

Priority: 2

Restoration activity: Technical teams have been engaged and are currently investigating.
Aug 1, 02:23 PDT

Aug 2, 2022

No incidents reported.