Flexera System Status Dashboard Status

All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

The following cloud products have moved to our Revenera System Status Dashboard:

FlexNet Operations ALM
FlexNet Operations LLM
FlexNet Connect
Usage Intelligence

FlexNet Manager Suite - North America Operational

FlexNet Manager Suite US Beacon Communication Operational

FlexNet Manager Suite US Inventory Upload Operational

FlexNet Manager Suite US Login Page Operational

FlexNet Manager Suite US Batch Processing System Operational

FlexNet Manager Suite US Business Reporting Operational

FlexNet Manager Suite - Europe Operational

FlexNet Manager Suite EU Beacon Communication Operational

FlexNet Manager Suite EU Inventory Upload Operational

FlexNet Manager Suite EU Login Page Operational

FlexNet Manager Suite EU Batch Processing System Operational

FlexNet Manager Suite EU Business Reporting Operational

Cloud Management Platform Operational

Cloud Management Dashboard - Shard 3 Operational

Cloud Management Dashboard - Shard 4 Operational

Self-Service - Shard 3 Operational

Self-Service - Shard 4 Operational

Governance Operational

Software Vulnerability Manager Operational

Software Vulnerability Manager Web Portal Operational

Software Vulnerability Manager Agent Interface Operational

Optima Operational

Data Platform Operational

SaaS Manager Operational

Software Vulnerability Research Operational

IT Visibility Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Flexnet Management Suite Europe Scheduled Maintenance Oct 23, 15:00-16:00 PDT

Flexera will be performing maintenance during the scheduled window below that could momentarily impact the ability to log into the UI. Batch processing and other functionality should not be impacted.

PDT Friday October 23rd 3 pm - 4 am
UTC Friday October 23rd 10 pm – 11 pm
AEDT Saturday October 24th 9 am – 10 am
Posted on Oct 21, 11:57 PDT

Software Vulnerability Manager Scheduled Maintenance Nov 6, 15:00-23:00 PDT

Flexera will be performing various maintenance tasks during the outage window below that will result in agent and UI connectivity issues and downtime during the maintenance window below:

EST Friday November 6th 6 pm – Saturday November 7th 2 am
UTC Friday November 6th 11 pm – Saturday November 7th 7 am
AEDT Saturday November 7th 10 am – 6 pm
Posted on Oct 21, 10:40 PDT

System Metrics Month Week Day

FlexNet Manager Suite US Beacon Communications

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FlexNet Manager Suite US Inventory Uploads

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FlexNet Manager Suite US Login

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FlexNet Manager Suite EU Beacon Communications

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FlexNet Manager Suite EU Inventory Uploads

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FlexNet Manager Suite EU Login

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Software Vulnerability Research

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Software Vulnerability Manager Web Portal

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Software Vulnerability Manager Agent Interface

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Past Incidents

Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

FlexNet Manager Suite - US - Web Services and Batch Processing were temporarily unavailable

Resolved - Incident Description:
Web Services were temporarily unavailable preventing customers from accessing FlexNet Manager Suite. Batch processing was also temporarily unavailable causing some customer batch Jobs to fail in FlexNet Manager Suite US. Impacted Customers can manually kick off failed Batch jobs if required.

Priority: 2

Restoration activity:
Technical teams have identified an issue and completed remediation activities. Health checks and monitoring have confirmed services are now stable.
Oct 15, 16:24 PDT

FNMS Scheduled Maintenance on EU-UAT

Completed - The schedule maintenance has been completed.
Oct 15, 11:44 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 11:00 PDT

Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the EU-UAT environment which will result in downtime during a portion of the maintenance window below
UTC: Thu Oct 15 18:00:00 UTC 2020 - Thu Oct 15 20:00:00 UTC 2020
PDT: Thu Oct 15 11:00:00 PDT 2020 - Thu Oct 15 13:00:00 PDT 2020
CEST: Thu Oct 15 21:00:00 EEST 2020 - Thu Oct 15 23:00:00 EEST 2020
AEST: Fri Oct 16 05:00:00 AEDT 2020 - Fri Oct 16 07:00:00 AEDT 2020
Oct 12, 16:48 PDT

FNMS Scheduled Maintenance EU-PROD

Completed - The schedule maintenance has been completed.
Oct 15, 11:43 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 11:00 PDT

Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the EU-PROD environment which will result in downtime during a portion of the maintenance window below
UTC: Thu Oct 15 18:00:00 UTC 2020 - Thu Oct 15 20:00:00 UTC 2020
PDT: Thu Oct 15 11:00:00 PDT 2020 - Thu Oct 15 13:00:00 PDT 2020
CEST: Thu Oct 15 21:00:00 EEST 2020 - Thu Oct 15 23:00:00 EEST 2020
AEST: Fri Oct 16 05:00:00 AEDT 2020 - Fri Oct 16 07:00:00 AEDT 2020
Oct 12, 16:55 PDT

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

FlexNet Manager Suite North America: Production Release 2020 R1.2

Completed - The scheduled maintenance has been completed.
Oct 12, 19:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 17:01 PDT

Scheduled - Flexera will be upgrading FlexNet Manager Suite Cloud to version 2020 R1.2 in the North American Production environment which will result in downtime during a portion of the maintenance window below:
UTC: October 13 12:00 AM - October 13 02:00 AM
PDT: October 12 05:00 PM - October 12 07:00 PM
CEST: October 13 02:00 AM - October 13 04:00 AM
AEST: October 13 11:00 AM - October 13 01:00 PM
Oct 8, 17:58 PDT

Oct 11, 2020

No incidents reported.

Oct 10, 2020

Data Platform Maintenance - Extended

Resolved - This incident has been resolved.
Oct 10, 04:52 PDT

Update - Update complete
Oct 10, 04:51 PDT

Investigating - Flexera is database maintenance that could impact customers using Technopedia API on api.technopedia.com and api11a.technopedia.com. There may be unexpected client connection interruption and/or timeout during the maintenance window below:

PDT: Saturday October 11th 4:00 AM to 4:30 AM.
UTC: Saturday October 11th 11:00 AM to 11:30 AM
AEDT: Saturday October 11th 10:00 PM to 10:30 PM

Extended As cloud resources still updating
Oct 10, 04:33 PDT

Data Platform Maintenacne

Completed - The scheduled maintenance has been completed.
Oct 10, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 04:00 PDT

Scheduled - Flexera will be doing database maintenance that could impact customers using Technopedia API on api.technopedia.com and api11a.technopedia.com. There may be unexpected client connection interruption and/or timeout during the maintenance window below:

PDT: Saturday October 11th 4:00 AM to 4:30 AM
UTC: Saturday October 11th 11:00 AM to 11:30 AM
AEDT: Saturday October 11th 10:00 PM to 10:30 PM
Oct 6, 12:40 PDT

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.