Flexera One - IT Asset Management - APAC, EU & NAM - Multiple inventory imports are failing
Update - Our technical teams have completed initial testing of the implemented fix and are now conducting further validations to ensure its effectiveness and stability. Given the complexity of the issue, we are taking a meticulous approach to minimize any potential risks. We remain on track and will continue to provide timely updates as we progress. Thank you for your patience and support as we work toward a resolution.
Mar 19, 2025 - 04:43 PDT
Update - We have identified that the recent inventory import issues are due to a change in the file compression method used by our IT Asset Management (ITAM) system. Older versions of our Beacon software utilize a different compression method, leading to compatibility issues during the import process.​

Our technical teams have implemented a fix, which is currently undergoing rigorous testing to ensure its effectiveness and stability. Given the complexity of the issue, this process is thorough and may span over the next few days. We will continue to provide periodic updates as we make progress. We appreciate your patience and understanding as we work diligently to address this issue.
Mar 18, 2025 - 11:45 PDT
Identified - Incident Description: We are currently addressing an issue impacting inventory imports for IT Asset Management (ITAM) services in the APAC, EU & NAM regions. While the system remains accessible, some tenants are experiencing inventory upload failures following the recent 2024 R2.2 Production upgrade.

Priority: P2

Restoration Activity: Our technical teams have identified the root cause and have a workaround in place. They are actively working on a permanent resolution, and we will provide further updates as progress continues.
Mar 18, 2025 - 01:18 PDT

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Degraded Performance
IT Asset Management - US Beacon Communication ? Operational
IT Asset Management - US Inventory Upload ? Degraded Performance
IT Asset Management - US Login Page ? Operational
IT Asset Management - US Batch Processing System ? Operational
IT Asset Management - US Business Reporting ? Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs ? Operational
Flexera One - IT Asset Management - Europe Degraded Performance
IT Asset Management - EU Beacon Communication ? Operational
IT Asset Management - EU Inventory Upload ? Degraded Performance
IT Asset Management - EU Login Page ? Operational
IT Asset Management - EU Batch Processing System ? Operational
IT Asset Management - EU Business Reporting ? Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs ? Operational
Flexera One - IT Asset Management - APAC Degraded Performance
IT Asset Management - APAC Beacon Communication ? Operational
IT Asset Management - APAC Inventory Upload ? Degraded Performance
IT Asset Management - APAC Login Page ? Operational
IT Asset Management - APAC Batch Processing System ? Operational
IT Asset Management - APAC Business Reporting ? Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US ? Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One – APIs – North America Operational
api.flexera.com ? Operational
beta.api.flexera.com ? Operational
Flexera One – APIs – Europe Operational
api.flexera.eu ? Operational
beta.api.flexera.eu ? Operational
Flexera One – APIs – APAC Operational
api.flexera.au ? Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Legacy Cloud Management Operational
Automation ? Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal ? Operational
Software Vulnerability Manager Agent Interface ? Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance on the CWF, Self Service on US4 environment Mar 22, 2025 06:00-08:00 PDT

Flexera will be performing Scheduled Maintenance on the Self Service, CWF environments for US-4.
US-4 Self-Service, CWF environments will be on maintenance.
Dates/Times:
PST: March 22nd, 06:00 AM to 08:00 AM
UTC: March 22nd, 01:00 PM to 03:00 PM
IST: March 22nd, 06:30 PM to 08:30 PM
AEDT: March 23rd, 12:00AM to March 23rd 02:00AM
During this maintenance work, customers will be unable to access Self Service, CWF console, and Flexera One Automation.
Posted on Mar 16, 2025 - 21:49 PDT

Scheduled Maintenance - Snow Atlas - Production - East US 2 Region Mar 26, 2025 00:00-02:00 PDT

Snow Atlas will be upgrading the NATS messaging components to the latest version in the East US 2 region.

Users may experience intermittent access disruptions during this maintenance window as infrastructure updates are performed.


Dates/Times:
PST: March 26th, 12:00 AM to 2:00 AM
UTC: March 26th, 8:00 AM to 10:00 AM
IST: March 26th, 1:30 PM to 3:30 PM
AEDT: March 26th, 7:00 PM to 9:00 PM
Posted on Mar 19, 2025 - 04:20 PDT

Scheduled Maintenance - Snow Atlas - Production - Australia Southeast Region Mar 26, 2025 03:00-05:00 PDT

Snow Atlas will be upgrading the NATS messaging components to the latest version in the Australia Southeast Region.

Users may experience intermittent access disruptions during this maintenance window as infrastructure updates are performed.


Dates/Times:
PST: March 26th, 3:00 AM to 5:00 AM
UTC: March 26th, 11:00 AM to 1:00 PM
IST: March 26th, 4:30 PM to 6:30 PM
AEDT: March 26th, 10:00 PM to March 27th 12:00 AM
Posted on Mar 19, 2025 - 04:25 PDT

Scheduled Maintenance - Snow Atlas - Production - UK-South Region Mar 26, 2025 10:00-14:00 PDT

We will be upgrading the NATS messaging components to the latest version across all Snow Atlas environments and enhancing messaging authentication components in the UK-South production environment.

Users may experience intermittent access disruptions during this maintenance window as we perform infrastructure updates.

UK-South Region:
Dates/Times:
PST: March 26th, 10:00 AM to 2:00 PM
UTC: March 26th, 6:00 PM to 10:00 PM
IST: March 26th, 11:30 PM to March 27th 3:30 AM
AEDT: March 27th, 5:00 AM to 9:00 AM
Posted on Mar 19, 2025 - 04:14 PDT

Scheduled Maintenance - Snow Atlas - Production - West Europe Region Mar 26, 2025 12:00-16:00 PDT

We will be upgrading the NATS messaging components to the latest version across all Snow Atlas environments and enhancing messaging authentication components in the WEU production environment.

Users may experience intermittent access disruptions during this maintenance window as we perform infrastructure updates.

Dates/Times:
PST: March 26th, 12:00 PM to 4:00 PM
UTC: March 26th, 8:00 PM to 12:00 AM
IST: March 27th, 1:30 AM to 5:30 AM
AEDT: March 27th, 7:00 AM to 11:00 AM
Posted on Mar 19, 2025 - 04:12 PDT
System Metrics Month Week Day
FlexNet Manager Suite US Login Page
Fetching
FlexNet Manager Suite US Beacon Communications
Fetching
FlexNet Manager Suite US Inventory Uploads
Fetching
FlexNet Manager Suite EU Login Page
Fetching
FlexNet Manager Suite EU Beacon Communications
Fetching
FlexNet Manager Suite EU Inventory Uploads
Fetching
Software Vulnerability Research
Fetching
Software Vulnerability Manager Web Portal
Fetching
Software Vulnerability Manager Agent Interface
Fetching
Mar 19, 2025
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been canceled. A notification will be posted once a new maintenance window is scheduled.
Mar 19, 08:21 PDT
Scheduled - Flexera will be conducting updates to Power BI data models and reports on APAC instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

AEST: Mar 20 11:30 pm - 01:30 am
PDT: Mar 20 06:30 am - 08:30 am
CST: Mar 20 07:30 am - 09:30 am
UTC: Mar 20 01:30 pm - 03:30 pm
CEST: Mar 20 03:30 pm - 05:30 pm
EDT: Mar 20 09:30 am - 11:30 am
IST: Mar 20 07:00pm - 09:00pm
Mar 17, 23:47 PDT
Scheduled Maintenance: Flexera One - IT Visibility - US
Completed - The scheduled maintenance has been canceled. A notification will be posted once a new maintenance window is scheduled.
Mar 19, 08:21 PDT
Scheduled - Flexera will be conducting updates to Power BI data models and reports on US instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

PDT: Mar 20 00:00 am - 02:00 am
CST: Mar 20 01:00 am - 03:00 am
CEST: Mar 20 09:00 am - 11:00 am
AEST: Mar 20 05:00 pm - 07:00 pm
UTC: Mar 20 07:00 am - 09:00 am
EDT: Mar 20 03:00 am - 05:00 am
IST: Mar 20 12:30pm - 02:30pm
Mar 17, 23:45 PDT
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been canceled. A notification will be posted once a new maintenance window is scheduled.
Mar 19, 08:21 PDT
Scheduled - Flexera will be conducting updates to Power BI data models and reports on EU instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

CEST: Mar 20 05:30 pm - 07:30 pm
PDT: Mar 20 08:30 am - 10:30 am
CST: Mar 20 09:30 am - 11:30 am
UTC: Mar 20 03:30 pm - 05:30 pm
AEST: Mar 21 01:30 am - 03:30 am
EDT: Mar 20 11:30 am - 01:30 pm
IST: Mar 20 09:00pm - 11:00pm
Mar 18, 00:23 PDT
Mar 18, 2025
Mar 17, 2025
Flexera One - IT Asset Management North America: UAT Release 2024R2.3
Completed - The scheduled maintenance has been completed.
Mar 17, 20:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 18:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2024R2.3 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: March 18 01:00 AM - March 18 03:00 AM
PDT: March 17 06:00 PM - March 17 08:00 PM
CEST: March 18 02:00 AM - March 18 04:00 AM
AEST: March 18 12:00 PM - March 18 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 13, 14:18 PDT
Flexera One - IT Asset Management Europe: UAT Release 2024R2.3
Completed - The scheduled maintenance has been completed.
Mar 17, 14:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2024R2.3 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: March 17 06:00 PM - March 17 08:00 PM
PDT: March 17 11:00 AM - March 17 01:00 PM
CEST: March 17 07:00 PM - March 17 09:00 PM
AEST: March 18 05:00 AM - March 18 07:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 13, 14:01 PDT
Flexera One - IT Asset Management Australia: UAT Release 2024R2.3
Completed - The scheduled maintenance has been completed.
Mar 17, 11:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2024R2.3 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: March 17 04:00 PM - March 17 06:00 PM
PDT: March 17 09:00 AM - March 17 11:00 AM
CEST: March 17 05:00 PM - March 17 07:00 PM
AEST: March 18 03:00 AM - March 18 05:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 13, 14:02 PDT
Scheduled Maintenance on the Technopedia
Completed - The scheduled maintenance has been completed.
Mar 17, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 03:30 PDT
Scheduled - Flexera will be conducting some upgrades and maintenance on our Technopedia API-related services.
All Services will be unavailable during the maintenance window below:

Maintenance Window:
PDT : Mar 17 2025, 3:30 AM to 5:30 AM
UTC : Mar 17 2025, 10:30 AM to 12:30 PM
IST : Mar 17 2025, 4:00 PM to 6:00 PM
AEST: Mar 17 2025, 8:30 PM to 10:30 PM

As a result of this maintenance work, Customers will be unable to download catalog or software updates. In addition, the Technopedia API Service v1 (TAPI v1) will be unavailable.
Mar 11, 05:01 PDT
Mar 16, 2025
Cloud Management Platform - Self-Service Shard 3 & Shard 4 - Service Degradation
Resolved - This incident has been resolved.
Mar 16, 11:11 PDT
Update - The platform has returned to normal operations. Our team will continue to monitor the system to ensure sustained stability.
Mar 16, 10:43 PDT
Monitoring - The technical team has identified and replaced the affected server and is now conducting validation checks to ensure stability.
Mar 16, 10:29 PDT
Identified - Issue Description: We are currently investigating an issue that may impact customers using the Cloud Management Platform (CMP) on Self-Service Shard 3 and Shard 4. As a result, customers may be unable to use self-service capabilities, including creating or accessing Cloud Apps. Additionally, customers on Shard 4 may experience intermittent issues when logging into the RightScale platform.

Priority: P1

Restoration Activity: Our technical teams are actively engaged and assessing the situation. We are also exploring potential solutions to restore functionality as quickly as possible.
Mar 16, 09:49 PDT
Scheduled Maintenance - Flexera One - Europe
Completed - The scheduled maintenance has been completed.
Mar 16, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:00 PDT
Scheduled - A Flexera provider will be updating the email notification service in the EU region. Users may experience errors when sending or receiving notifications for approximately 5 hours during the update.

PDT: March 16th 01:00 am - 06:00 am
CDT: March 16th 03:00 am - 08:00 am
CET: March 16th 09:00 am - 02:00 pm
AEDT: March 16th 07:00 pm - March 17th 12:00 am
UTC: March 16th 08:00 am - 01:00 pm
EDT: March 16th 04:00 am - 09:00 am
GMT: March 16th 08:00 am - 01:00 pm
Mar 13, 16:38 PDT
Mar 15, 2025

No incidents reported.

Mar 14, 2025
Scheduled Maintenance - Flexera One - North America
Completed - The scheduled maintenance has been completed.
Mar 14, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 13:00 PDT
Scheduled - A Flexera provider will be updating the email notification service. Users may experience errors when sending or receiving notifications for approximately 5 hours during the update.

PDT: March 14th 01:00 pm - 06:00 pm
CDT: March 14th 03:00 pm - 08:00 pm
CET: March 14th 09:00 pm - March 15th 02:00 am
AEDT: March 15th 07:00 am - 12:00 pm
UTC: March 14th 08:00 pm - March 15th 01:00 am
EDT: March 14th 04:00 pm - 09:00 pm
IST: March 14th 08:00 pm - March 15th 01:00 am
Mar 13, 16:34 PDT
Cloud Management Platform - Self-Service Shard 3 & Shard 4 - Service Degradation
Resolved - All services are now operating as expected, and logs continue to show stable performance. This incident has been resolved.
Mar 14, 08:22 PDT
Monitoring - The affected services have been restored, and logs indicate stable performance. We will continue to monitor the system to ensure stability.
Mar 14, 08:02 PDT
Update - The team has identified the issue and is actively working on mitigation. We will provide further updates as progress is made.
Mar 14, 07:32 PDT
Update - The impacted server has been replaced, and we are monitoring the system to ensure full recovery.
Mar 14, 07:29 PDT
Identified - Initial investigations indicate that a front-end server has become unresponsive. Our team is actively working on a replacement to restore functionality. We will provide further updates as progress is made.
Mar 14, 07:14 PDT
Investigating - Issue Description: We are currently investigating an issue that may impact customers using the Cloud Management Platform (CMP) on Self-Service Shard 3 and Shard 4. As a result, customers may be unable to use self-service capabilities, including creating or accessing Cloud Apps. Additionally, customers on Shard 4 may experience intermittent issues when logging into the RightScale platform.

Priority: P1

Restoration Activity:
Our technical teams are actively engaged and assessing the situation. We are also exploring potential solutions to restore functionality as quickly as possible.
Mar 14, 06:55 PDT
Mar 13, 2025
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Mar 13, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:30 PDT
Scheduled - Flexera will be conducting updates to Power BI data models and reports on APAC instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

AEST: Mar 13 11:30 pm - 01:30 am
PDT: Mar 13 06:30 am - 08:30 am
CST: Mar 13 07:30 am - 09:30 am
UTC: Mar 13 01:30 pm - 03:30 pm
CEST: Mar 13 03:30 pm - 05:30 pm
EDT: Mar 13 09:30 am - 11:30 am
IST: Mar 13 07:00pm - 09:00pm
Mar 10, 23:11 PDT
Scheduled Maintenance on the Technopedia
Completed - The scheduled maintenance has been completed.
Mar 13, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 03:30 PDT
Scheduled - Flexera will be conducting some upgrades and maintenance on our Technopedia API-related services.
All Services will be unavailable during the maintenance window below:

Maintenance Window:
PDT : Mar 13 2025, 3:30 AM to 5:30 AM
UTC : Mar 13 2025, 10:30 AM to 12:30 PM
IST : Mar 13 2025, 4:00 PM to 6:00 PM
AEST: Mar 13 2025, 8:30 PM to 10:30 PM

As a result of this maintenance work, Customers will be unable to download catalog or software updates. In addition, the Technopedia API Service v1 (TAPI v1) will be unavailable.
Mar 11, 05:00 PDT
Scheduled Maintenance: Flexera One - IT Visibility - US
Completed - The scheduled maintenance has been completed.
Mar 13, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:00 PDT
Scheduled - Flexera will be conducting updates to Power BI data models and reports on US instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

PDT: Mar 13 00:00 am - 02:00 am
CST: Mar 13 01:00 am - 03:00 am
CEST: Mar 13 09:00 am - 11:00 am
AEST: Mar 13 05:00 pm - 07:00 pm
UTC: Mar 13 07:00 am - 09:00 am
EDT: Mar 13 03:00 am - 05:00 am
IST: Mar 13 12:30pm - 02:30pm
Mar 10, 23:10 PDT
Scheduled Maintenance - Software Vulnerability Research
Completed - The scheduled maintenance has been completed.
Mar 13, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 23:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.

Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CDT: 2025-03-13 01:30
PDT: 2025-03-12 23:30
UTC: 2025-03-13 06:30
AEDT: 2025-03-13 17:30
IST: 2025-03-13 12:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Mar 9, 23:00 PDT
Mar 12, 2025
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Mar 12, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:30 PDT
Scheduled - Flexera will be conducting updates to Power BI data models and reports on EU instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

CEST: Mar 13 5:30 am to 7:30 am
PDT: Mar 12 08:30 pm - 10:30 pm
CST: Mar 12 09:30 pm - 11:30 pm
UTC: Mar 13 03:30 am - 05:30 am
AEST: Mar 13 01:30 pm - 03:30 pm
EDT: Mar 12 11:30 pm - Mar 06, 01:30 am
IST: Mar 13 09:00am - 11:00am
Mar 10, 23:17 PDT
Flexera One - Technology Intelligence Platform/IT Visibility - APAC - Web UI errors
Resolved - Incident Description: Our teams have detected an issue affecting Flexera One Technology Intelligence web UI in the APAC region. The affected customers may encounter an error message when attempting to access ITV/Technology Intelligence Platform Web UI pages.

Priority: P2

Restoration Activity: Our teams have been actively engaged and successfully identified the root cause of the issue. They have implemented the necessary configuration changes and confirmed that the WebUI is now functioning properly.
Mar 12, 21:13 PDT
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Mar 12, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CDT: 2025-03-12 06:30
PDT: 2025-03-12 04:30
UTC: 2025-03-12 11:30
AEDT: 2025-03-12 22:30
IST: 2025-03-12 17:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Mar 9, 22:59 PDT
Mar 11, 2025

No incidents reported.

Mar 10, 2025
Flexera One - IT Asset Management North America: Production Release 2024R2.2
Completed - The scheduled maintenance has been completed.
Mar 10, 19:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 18:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2024R2.2 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: March 11 01:00 AM - March 11 03:00 AM
PDT: March 10 06:00 PM - March 10 08:00 PM
CEST: March 11 02:00 AM - March 11 04:00 AM
AEST: March 11 12:00 PM - March 11 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 5, 17:08 PST
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Mar 6, 22:14 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 20:30 PST
Scheduled - Flexera will be conducting updates to Power BI data models and reports on EU instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

CEST: Mar 06 5:30 am to 7:30 am
PDT: Mar 05 08:30 pm - 10:30 pm
CST: Mar 05 09:30 pm - 11:30 pm
UTC: Mar 06 03:30 am - 05:30 am
AEST: Mar 06 01:30 pm - 03:30 pm
EDT: Mar 05 11:30 pm - Mar 06, 01:30 am
IST: Mar 06 09:00am - 11:00am
Mar 4, 02:46 PST
Scheduled Maintenance - Snow Atlas - Production - West Europe Region
Completed - The scheduled maintenance has been completed.
Mar 6, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 12:00 PST
Scheduled - We will be performing scheduled maintenance on Snow Atlas to upgrade the underlying messaging components.

Impact: Users may experience intermittent access disruptions during this time.

Duration: Up to 2 hours of downtime may occur.

West Europe Region Maintenance Window:

PST: March 6th, 12:00 PM to 2:00 PM
UTC: March 6th, 8:00 PM to 10:00 PM
IST: March 7th, 1:30 AM to 3:30 AM
AEDT: March 7th, 7:00 AM to 9:00 AM
Mar 3, 08:39 PST
Scheduled Maintenance - Snow Atlas - Production - UK-South Region
Completed - The scheduled maintenance has been completed.
Mar 6, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 10:00 PST
Scheduled - We will be performing scheduled maintenance on Snow Atlas to upgrade the underlying messaging components.

Impact: Users may experience intermittent access disruptions during this time.

Duration: Up to 2 hours of downtime may occur.

UK-South Region Maintenance Window:

PST: March 6th, 10:00 AM to 12:00 PM
UTC: March 6th, 6:00 PM to 8:00 PM
IST: March 6th, 11:30 PM to March 7th, 1:30 AM
AEDT: March 7th, 5:00 AM to 7:00 AM
Mar 3, 08:35 PST
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Mar 6, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 06:30 PST
Scheduled - Flexera will be conducting updates to Power BI data models and reports on APAC instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

AEST: Mar 06 11:30 pm - 01:30 am
PDT: Mar 06 06:30 am - 08:30 am
CST: Mar 06 07:30 am - 09:30 am
UTC: Mar 06 01:30 pm - 03:30 pm
CEST: Mar 06 03:30 pm - 05:30 pm
EDT: Mar 06 09:30 am - 11:30 am
IST: Mar 06 07:00pm - 09:00pm
Mar 4, 02:45 PST
Scheduled Maintenance - Snow Atlas - Production - Australia Southeast Region
Completed - The scheduled maintenance has been completed.
Mar 6, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 03:00 PST
Scheduled - We will be performing scheduled maintenance on Snow Atlas to upgrade the underlying messaging components.

Impact: Users may experience intermittent access disruptions during this time.

Duration: Up to 2 hours of downtime may occur.

Australia Southeast Region Maintenance Window:

PST: March 6th, 3:00 AM to 5:00 AM
UTC: March 6th, 11:00 AM to 1:00 PM
IST: March 6th, 4:30 PM to 6:30 PM
AEDT: March 6th, 10:00 PM to March 7th, 12:00 AM
Mar 3, 08:32 PST
Scheduled Maintenance - Snow Atlas - Production - East US 2 Region
Completed - The scheduled maintenance has been completed.
Mar 6, 02:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:00 PST
Scheduled - We will be performing scheduled maintenance on Snow Atlas to upgrade the underlying messaging components.

Impact: Users may experience intermittent access disruptions during this time.

Duration: Up to 2 hours of downtime may occur.

East US 2 Region Maintenance Window:

PST: March 6th, 12:00 AM to 2:00 AM
UTC: March 6th, 8:00 AM to 10:00 AM
IST: March 6th, 1:30 PM to 3:30 PM
AEDT: March 6th, 7:00 PM to 9:00 PM
Mar 3, 08:06 PST
Scheduled Maintenance: Flexera One - IT Visibility - US
Completed - The scheduled maintenance has been completed.
Mar 6, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:01 PST
Scheduled - Flexera will be conducting updates to Power BI data models and reports on US instances. During the maintenance window, all the ITV customers will be impacted and Power BI reports may not reflect the latest data or unable to view any data when attempting to load PowerBI reports.

PDT: Mar 06 00:00 am - 02:00 am
CST: Mar 06 01:00 am - 03:00 am
CEST: Mar 06 09:00 am - 11:00 am
AEST: Mar 06 05:00 pm - 07:00 pm
UTC: Mar 06 07:00 am - 09:00 am
EDT: Mar 06 03:00 am - 05:00 am
IST: Mar 06 12:30pm - 02:30pm
Mar 4, 02:44 PST
Mar 5, 2025
Scheduled Maintenance: Flexera One - IT Visibility - NAM
Completed - The scheduled maintenance has been completed.
Mar 5, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 03:30 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

UTC: March 05 11:30
PDT: March 05 03:30
CEST: March 05 12:30
AEST: March 05 22:30
IST: March 05 17:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Feb 27, 00:54 PST
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Mar 5, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:30 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

UTC: March 05 07:30
PDT: March 04 23:30
CEST: March 05 08:30
AEST: March 05 18:30
IST: March 05 13:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Feb 27, 00:58 PST
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