Flexera System Status Dashboard Status

All Systems Operational

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

FlexNet Manager Suite - North America Operational

FlexNet Manager Suite US Beacon Communication Operational

FlexNet Manager Suite US Inventory Upload Operational

FlexNet Manager Suite US Login Page Operational

FlexNet Manager Suite US Batch Processing System Operational

FlexNet Manager Suite - Europe Operational

FlexNet Manager Suite EU Beacon Communication Operational

FlexNet Manager Suite EU Inventory Upload Operational

FlexNet Manager Suite EU Login Page Operational

FlexNet Manager Suite EU Batch Processing System Operational

Optima Operational

Cloud Management Platform Operational

Cloud Management Dashboard Operational

Self-Service Operational

Documentation Portal Operational

Governance Operational

Data Platform Operational

Software Vulnerability Manager 2019 Operational

Software Vulnerability Manager 2019 Web Portal Operational

Software Vulnerability Manager 2019 Agent Interface Operational

Software Vulnerability Manager Next Operational

FlexNet Connect Production Operational

FlexNet Connect Update Service (flexnetoperations.com) Operational

FlexNet Connect Update Service (installshield.com) Operational

FlexNet Connect Publisher Service Operational

FlexNet Operations LLM Production Operational

FlexNet Operations Reporter Operational

FlexNet Embedded License Activation Service Operational

FlexNet Embedded License Usage Service Operational

FlexNet Operations LLM Production Producer Portal Operational

FlexNet Operations LLM Production End User Portal Operational

FlexNet Operations LLM Production Device API Operational

FlexNet Operations ALM Production Operational

FlexNet Operations ALM End User Portal Operational

FlexNet Operations ALM Producer Portal Operational

FlexNet Embedded License Activation Service Operational

FlexNet Embedded License Usage Service Operational

FlexNet Operations ALM User Acceptance Testing Operational

FlexNet Operations ALM End User Portal UAT Operational

FlexNet Operations ALM Producer Portal UAT Operational

FlexNet Embedded License Activation Service UAT Operational

FlexNet Embedded License Usage Service UAT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

FlexNet Manager Suite European: UAT Maintenance (No Downtime) Jan 29, 12:00-14:00 PST

Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the European UAT environment. No downtime is expected during the maintenance window.

UTC: January 29 08:00 PM - January 29 10:00 PM
CET: January 29 09:00 PM - January 29 11:00 PM
AEDT: January 30 07:00 AM - January 30 09:00 AM
Posted on Jan 27, 20:56 PST

FlexNet Manager Suite North America: UAT Maintenance (No Downtime) Jan 29, 12:00-14:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Jan 27, 20:55 PST

Scheduled - Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the North American UAT environment. No downtime is expected during the maintenance window.

UTC: January 29 08:00 PM - January 29 10:00 PM
CET: January 29 09:00 PM - January 29 11:00 PM
AEDT: January 30 07:00 AM - January 30 09:00 AM
Jan 27, 20:53 PST

FlexNet Manager Suite North America: Production Maintenance Jan 29, 18:00-20:00 PST

Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the North American Production environment which will result in downtime during a portion of the maintenance window below:
UTC: January 30 02:00 AM - January 30 04:00 AM
PT: January 29 06:00 PM - January 29 08:00 PM
CET: January 30 03:00 AM - January 30 05:00 AM
AET: January 30 01:00 PM - January 30 03:00 PM
Posted on Jan 27, 17:09 PST

System Metrics Month Week Day

FlexNet Operations LLM Production End User Portal

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FlexNet Operations LLM Production Producer Portal

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FlexNet Embedded License Activation Service

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FlexNet Embedded License Usage Service

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FlexNet Operations ALM End User Portal

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FlexNet Operations ALM Producer Portal

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FlexNet Embedded License Activation Service

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FlexNet Embedded License Usage Service

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FlexNet Manager Suite US Beacon Communication

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FlexNet Manager Suite US Inventory Upload

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FlexNet Manager Suite US Login Page

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FlexNet Manager Suite EU Beacon Communication

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FlexNet Manager Suite EU Inventory Upload

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FlexNet Manager Suite EU Login Page

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Software Vulnerability Manager Next

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Software Vulnerability Manager 2019 Web Portal

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Software Vulnerability Manager 2019 Agent Interface

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FlexNet Connect Update Service (flexnetoperations.com)

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FlexNet Connect Publisher Service

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FlexNet Operations ALM End User Portal UAT

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FlexNet Operations ALM Producer Portal UAT

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FlexNet Embedded License Activation Service UAT

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FlexNet Embedded License Usage Service UAT

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Past Incidents

Jan 28, 2020

No incidents reported today.

Jan 27, 2020

FlexNet Manager Suite North America: UAT Maintenance

Completed - The scheduled maintenance has been completed.
Jan 27, 17:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:00 PST

Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the North American UAT environment which will result in downtime during a portion of the maintenance window below:
UTC: January 27 11:00 PM - January 28 01:00 AM
PT: January 27 03:00 PM - January 27 05:00 PM
CET: January 28 12:00 AM - January 28 02:00 AM
AET: January 28 10:00 AM - January 28 12:00 PM
Jan 23, 16:50 PST

FlexNet Manager Suite North America: Production Maintenance

Completed - The scheduled maintenance has been completed.
Jan 27, 15:51 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 16:59 PST

Scheduled - Flexera will be performing Maintenance on the FlexNet Manager Suite Cloud in the North American Production environment which will result in downtime during a portion of the maintenance window below:
UTC: January 28 02:00 AM - January 28 04:00 AM
PT: January 27 06:00 PM - January 27 08:00 PM
CET: January 28 03:00 AM - January 28 05:00 AM
AET: January 28 01:00 PM - January 28 03:00 PM
Jan 27, 18:00 PST

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

CMP Self Service - Shard 3 - Launches are currently experiencing delays

Resolved - Support teams redeployed service manager restoring performance to normal levels.
Jan 24, 16:21 PST

Investigating - Incident Description:
Customers using Shard 3 are currently experiencing delays during Launches via Self Service

Incident Priority: 2

Impact Start: Friday, January 24 @ 3:30 am PST
Incident Start: Friday, January 24 @ 4:00 pm PST

Restoration activity:
Support teams have been engaged and are currently investigating.

Next Update: Wednesday, March 20 @ 6 pm PST
Jan 24, 16:08 PST

FlexNet Operations Reporter Maintenance 23/Jan/2020

Postmortem - Read details
Jan 27, 15:36 PST

Completed - The scheduled maintenance has been completed.
Jan 24, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 PST

Scheduled - Flexera will be performing maintenance on the Reporter database server instances for ALM and LLM. The service will be unavailable for a portion of this maintenance window.
Jan 9, 16:21 PST

Jan 23, 2020

[Scheduled] FlexNet Manager Suite North America: UAT Maintenance (No Downtime)

Completed - The scheduled maintenance has been completed.
Jan 23, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:01 PST

Scheduled - Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the North American UAT environment. No downtime is expected during the maintenance window.

UTC: January 23 9:00 PM - January 23 11:00 PM
CET: January 23 10:00 PM - January 24 12:00 AM
AEDT: January 24 08:00 AM - January 24 10:00 AM
Jan 21, 15:12 PST

FlexNet Manager Suite Europe: UAT Maintenance (No Downtime)

Completed - The scheduled maintenance has been completed.
Jan 23, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:01 PST

Scheduled - Flexera will be performing maintenance on the FlexNet Manager Suite Cloud in the European UAT environment. No downtime is expected during the maintenance window.

UTC: January 23 9:00 PM - January 23 11:00 PM
CET: January 23 10:00 PM - January 24 12:00 AM
AEDT: January 24 08:00 AM - January 24 10:00 AM
Jan 21, 15:08 PST

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

FlexNet Manager - US & EU - some customer Licensing compliance positions may be incomplete

Resolved - The workaround has been successfully implemented in the US Prod environment restoring services.

This Incident is now resolved.
Jan 16, 02:02 PST

Update - The workaround has been successfully implemented in the EU Prod environment restoring services.

The workaround is currently being applied to the US Prod environment.

Next Update: TBA
Jan 16, 01:01 PST

Update - We are currently implementing a workaround to restore services. This process may take up to 2 hours to complete in the US. The workaround will be applied to the EU once the process in the US is complete.

Next Update: TBA
Jan 15, 20:26 PST

Identified - Incident Description:
A small number of customers may have incomplete licensing positions as a result of some inventory uploads completing with errors.

Priority: 2

Restoration activity:
A Hotfix is being developed to resolve this issue.

Next Update: Thursday, January 16 @ 4 pm AEDT
Jan 15, 19:29 PST

Jan 14, 2020

Data Platform v5 TAPI Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 14, 11:24 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 11:00 PST

Scheduled - Flexera will be performing maintenance on Data Platform v5 TAPI which may result in connectivity issues throughout the maintenance window below. TUS will not be affected.
Jan 14, 06:03 PST