All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Chaos Genius Operational
90 days ago
100.0 % uptime
Today
Chaos Genius App UI Operational
90 days ago
100.0 % uptime
Today
Chaos Genius API Operational
Chaos Genius Website Operational
90 days ago
100.0 % uptime
Today
Chaos Genius Blog Operational
90 days ago
100.0 % uptime
Today
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 10, 2026

No incidents reported today.

Mar 9, 2026
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Mar 9, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: Mar 9 21:30
UTC: Mar 9 16:00
PDT: Mar 9 09:00
CET: Mar 9 17:00
AEDT: Mar 10 03:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Mar 5, 06:27 PST
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Mar 9, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 07:00 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: Mar 9 19:30
UTC: Mar 9 14:00
PDT: Mar 9 07:00
CET: Mar 9 15:00
AEDT: Mar 10 01:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Mar 5, 06:29 PST
Scheduled Maintenance: Flexera One - IT Visibility - NAM
Completed - The scheduled maintenance has been completed.
Mar 9, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 23:30 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

Dates/Times:
IST: Mar 9 12:00
UTC: Mar 9 06:30
PDT: Mar 8 23:30
CET: Mar 9 07:30
AEDT: Mar 9 17:30

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Mar 5, 06:20 PST
Mar 8, 2026
Mar 7, 2026
Flexera One – IT Visibility – All Regions – Export Failures
Resolved - Our technical teams have implemented corrective measures to address the issue affecting export functionality within Flexera One – IT Visibility. Post-deployment validation confirms that exports and related query services are operating normally across all regions. This incident has now been resolved. A detailed root cause analysis report will be shared in the coming days.
Mar 7, 19:35 PST
Update - Our technical teams have deployed a fix to address the export failures. Early validation indicates that export functionality has improved in some regions, and we are continuing to monitor as the changes propagate across all regions. Further updates will be provided as validation progresses.
Mar 7, 12:56 PST
Identified - Our technical teams continue to investigate the issue. A fix has been identified and is currently undergoing testing. We will provide further updates as progress is made.
Mar 7, 10:39 PST
Investigating - Incident Description: We are currently investigating an issue affecting export functionality within Flexera One – IT Visibility for customers in the North America (NAM), Europe (EU), and Asia-Pacific (APAC) regions. As a result, customers may experience failures when attempting to generate or download exports.

Priority: P2

Restoration Activity: Our technical teams have been engaged and are actively working to identify the underlying cause and implement remediation to restore normal export functionality. We are monitoring the situation closely and will provide further updates as progress is made.
Mar 7, 09:07 PST
Mar 6, 2026
Flexera One - IT Asset Management North America: Production Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 06:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 17:00 PST
Scheduled - Flexera will be performing Maintenance on Flexera One - IT Asset Management in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: March 06 01:00 AM - March 06 03:00 AM
PDT: March 05 05:00 PM - March 05 07:00 PM
CEST: March 06 02:00 AM - March 06 04:00 AM
AEST: March 06 12:00 PM - March 06 02:00 PM
Mar 3, 14:13 PST
Mar 5, 2026
Scheduled maintenance - Snow Atlas - All regions
Completed - The scheduled maintenance has been completed.
Mar 5, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:00 PST
Scheduled - Flexera will perform scheduled platform maintenance on the Snow Atlas production environment across all regions to deploy critical bulk import fixes . This maintenance activity may result in temporary service unavailability for up to 2 hours during the following window:

Date/Time:

IST : 5th March 2026 ,06:30 PM – 08:30 PM
UTC: 5th March 2026 , 01:00 PM – 03:00 PM
GMT: 5th March 2026 , 01:00 PM – 03:00 PM
CET: 5th March 2026 , 02:00 PM – 04:00 PM
PST: 5th March 2026 , 05:00 AM – 07:00 AM
AEDT: 6th March 2026 12:00 AM – 02:00 AM
Mar 2, 23:48 PST
Mar 4, 2026
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Mar 4, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:30 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2026-03-04 23:30
PST: 2026-03-04 21:30
UTC: 2026-03-05 05:30
AEDT: 2026-03-05 16:30
IST: 2026-03-05 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Feb 26, 23:10 PST
Mar 3, 2026
Flexera One – SaaS Manager - Saas Inventory Import failures
Resolved - The issue affecting Flexera SaaS Manager and related inventory import processes has been resolved.

Our team identified and corrected a service configuration issue that impacted authentication requests required for certain import and reconciliation jobs. The affected service has been restored across all regions.

Validation confirms that inventory imports are executing successfully, and no further impact has been observed.

We will continue to monitor the environment closely as a precaution. A detailed review is underway to ensure additional safeguards are in place to prevent recurrence.
Mar 3, 09:29 PST
Monitoring - Our teams team dentified that an associated service had not been updated. As a result, traffic was not being routed to the cluster.
The required service updates have now been completed across all regions and environments, and traffic routing has been restored accordingly. We will continue to monitor the services to ensure stability.
Mar 3, 03:40 PST
Update - We are continuing to investigate this issue.
Mar 3, 02:30 PST
Investigating - After an extended period of monitoring, our teams have observed that FSM imports continue to fail . The issue remains under active investigation, with technical teams fully engaged to identify and address the underlying cause.

We will share further updates as more information becomes available.
Mar 3, 02:30 PST
Monitoring - Incident Description: Our teams have identified and are actively investigating an issue impacting SaaS inventory imports across all regions. Affected customers may experience import failures and timeouts while processing uploads.

Priority: P2

Restoration Activity: Our teams identified the root cause as an issue with the authentication service and implemented a configuration update to resolve it. The service has now returned to normal operation, and our teams are closely monitoring the environment to ensure continued stability.
Mar 2, 12:46 PST
Mar 2, 2026
Scheduled Maintenance - Software Vulnerability Research
Completed - The scheduled maintenance has been completed.
Mar 2, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 21:30 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.
Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2026-03-02 23:30
PST: 2026-03-02 21:30
UTC: 2026-03-03 05:30
AEDT: 2026-03-03 16:30
IST: 2026-03-03 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Feb 26, 23:04 PST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Flexera One - IT Asset Management North America: Production Release 2025R2.2
Completed - The scheduled maintenance has been completed.
Feb 25, 18:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 17:01 PST
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2025R2.2 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: February 26 01:00 AM - February 26 03:00 AM
PDT: February 25 05:00 PM - February 25 07:00 PM
CEST: February 26 02:00 AM - February 26 04:00 AM
AEST: February 26 12:00 PM - February 26 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Feb 22, 19:56 PST
Feb 24, 2026
Flexera One – APAC – Login Access Disruption
Resolved - We have successfully implemented corrective measures to address the service disruption impacting customers in the APAC region. As part of the resolution, our teams made configuration changes to ensure proper upstream service accessibility.

Post-validation confirms that services have returned to normal operation.

We will conduct a detailed retrospective analysis to determine the underlying root cause. A comprehensive post-mortem report outlining our findings and preventive actions will be shared once the review is complete.
Feb 24, 22:53 PST
Update - Our technical teams continue to investigate the issue impacting certain backend services in the APAC region. Customers may still encounter intermittent errors while navigating the platform, loading custom reports or dashboards, or accessing specific functionality.

Investigation and stabilization efforts remain actively in progress as we work toward full service restoration. We will continue to provide updates as additional progress is made.
Feb 24, 21:30 PST
Update - Service access has been restored for customers accessing the Flexera One platform in the APAC region.

We are continuing to investigate an issue affecting certain backend services. Customers may still experience intermittent errors when navigating within the platform, loading reports or dashboards, or accessing some functionality.

We remain actively engaged and are working toward full restoration. Further updates will be provided as progress continues.
Feb 24, 16:35 PST
Monitoring - Remediation activities for the login access issue affecting Flexera One in the APAC region have been implemented, and service recovery has been observed. Customers may now be able to access the Flexera One UI.

Some functionality may continue to experience intermittent errors while final stabilization and validation activities continue across affected services.

Our technical teams remain engaged and are monitoring the environment closely. Further updates will be provided as restoration efforts progress.
Feb 24, 13:40 PST
Update - Our technical teams continue investigating the login access issue affecting Flexera One in the APAC region.

Ongoing analysis has identified service communication issues impacting requests required for successful login. Configuration adjustments have been applied, and validation activities are currently in progress as teams work toward restoring consistent access.

Some service responses have begun recovering; however, customers may still experience intermittent login errors while stabilization efforts continue.

We remain actively engaged in remediation and monitoring service health closely. Further updates will be provided as progress continues.
Feb 24, 12:48 PST
Update - Our technical teams continue to investigate the login access issue affecting Flexera One in the APAC region. Diagnostic and stabilization activities remain ongoing as teams work to identify the underlying cause and restore normal access.

We are closely monitoring service health and will provide further updates as soon as additional information becomes available.
Feb 24, 11:09 PST
Update - Our technical teams continue investigating the login access issue affecting Flexera One in the APAC region. Ongoing analysis has identified service request failures impacting the login process, and additional diagnostic measures have been enabled to assist with remediation efforts.

Investigation and stabilization activities remain in progress as teams work to restore normal access. We continue to monitor service health closely and will provide further updates as additional progress is made.
Feb 24, 08:08 PST
Investigating - Incident Description: We have identified an issue affecting login access to Flexera One in the APAC region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.
Feb 24, 07:33 PST
Flexera One - All regions - Missing Dashboards and Tabular View Reports
Postmortem - Read details
Mar 10, 07:08 PDT
Resolved - Our teams have successfully applied the fix across all regions. Following post-deployment validations, we have confirmed that services have been fully restored and are operating normally.
Feb 24, 05:44 PST
Update - Onboarding has been fully restored in NAM and APAC, with no known issues at this time. For the EU region, our teams have devised a fix, and deployment and validation activities are currently in progress. Our teams continue to work toward implementing a permanent resolution and will share further updates as progress is made.
Feb 23, 23:15 PST
Update - We continue investigating this issue and are implementing a targeted fix.

Customers with existing active capabilities are not expected to be impacted. A subset of customers performing capability updates or new organization onboarding may experience intermittent issues, including missing Dashboards within the Flexera One UI.

Our technical teams have identified a potential root cause and are currently validating a remediation approach while stabilization efforts continue across environments.

Work remains ongoing to restore full reliability of the automated onboarding process. We will provide further updates as progress continues.
Feb 23, 16:37 PST
Update - We are continuing to work on restoring full health to the capability update process.
Our immediate priority was to stabilize customers known to be impacted. This was achieved by manually correcting configurations to return those environments to a healthy state.
While our teams continue to make steady progress towards a more permanent solution, the automated onboarding process remains partially impacted.
We appreciate your patience and will provide further updates as progress continues.
Feb 23, 01:23 PST
Update - Our technical teams are progressing toward a permanent fix. Given the complexity of the defect, full resolution may take additional time. We will share further updates as progress continues. A temporary workaround is in place, with backend corrections applied manually where required.
Feb 20, 23:23 PST
Identified - Incident Description: We are currently investigating an issue in Flexera One impacting capability updates . The issue affects a subset of our customers across all regions intermittently. Affected customers may observe missing Dashboards in the Flexera One UI.
Customers whose capabilities are active and not expired are not affected.

Priority: P2

Restoration Activity: Our teams are actively investigating the issue, which has been identified as a defect. Our technical teams are actively working toward implementing a permanent resolution.
A temporary workaround is available. Where necessary, our teams can manually apply corrections in the backend.
For urgent requests, please raise an SQ (Service Request), and our support teams will prioritize assistance accordingly.

We will continue to provide updates as more information becomes available.
Feb 20, 08:59 PST
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