Flexera System Status Dashboard Status

All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational

IT Asset Management - US Beacon Communication Operational

IT Asset Management - US Inventory Upload Operational

IT Asset Management - US Login Page Operational

IT Asset Management - US Batch Processing System Operational

IT Asset Management - US Business Reporting Operational

IT Asset Management - US SaaS Manager Operational

IT Asset Management - US Restful APIs Operational

Flexera One - IT Asset Management - Europe Operational

IT Asset Management - EU Beacon Communication Operational

IT Asset Management - EU Inventory Upload Operational

IT Asset Management - EU Login Page Operational

IT Asset Management - EU Batch Processing System Operational

IT Asset Management - EU Business Reporting Operational

IT Asset Management - EU SaaS Manager Operational

IT Asset Management - EU Restful APIs Operational

Flexera One - IT Asset Management - APAC Operational

IT Asset Management - APAC Beacon Communication Operational

IT Asset Management - APAC Inventory Upload Operational

IT Asset Management - APAC Login Page Operational

IT Asset Management - APAC Batch Processing System Operational

IT Asset Management - APAC Business Reporting Operational

Flexera One - IT Visibility - North America Operational

IT Visibility US Operational

Flexera One - IT Visibility - Europe Operational

IT Visibility EU Operational

Flexera One - Cloud Management - North America Operational

Cloud Cost Optimization - US Operational

Cloudscape Operational

Flexera One - Cloud Management - Europe Operational

Cloud Cost Optimization - EU Operational

Flexera One – APIs – North America Operational

api.flexera.com Operational

beta.api.flexera.com Operational

Flexera One – APIs – Europe Operational

api.flexera.eu Operational

beta.api.flexera.eu Operational

Legacy Cloud Management Operational

Automation Operational

Cloud Management Dashboard - Shard 3 Operational

Cloud Management Dashboard - Shard 4 Operational

Self-Service - Shard 3 Operational

Self-Service - Shard 4 Operational

Software Vulnerability Manager Operational

Software Vulnerability Manager Web Portal Operational

Software Vulnerability Manager Agent Interface Operational

Software Vulnerability Research Operational

Flexera Community Forum Operational

Flexera Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Flexera One - IT Asset Management North America: Production Release 2022 R2.3 Apr 2, 2023 18:00-21:00 PDT

Flexera will be upgrading Flexera One - IT Asset Management to version 2022 R2.3 in the North American Production environment which will result in downtime during a portion of the maintenance window below:

UTC: April 03 01:00 AM - April 03 04:00 AM
PDT: April 02 06:00 PM - April 02 09:00 PM
CEST: April 03 03:00 AM - April 03 06:00 AM
AEST: April 03 11:00 AM - April 03 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Posted on Mar 29, 2023 - 22:42 PDT

System Metrics Month Week Day

FlexNet Manager Suite US Login Page

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FlexNet Manager Suite US Beacon Communications

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FlexNet Manager Suite US Inventory Uploads

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FlexNet Manager Suite EU Login Page

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FlexNet Manager Suite EU Beacon Communications

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FlexNet Manager Suite EU Inventory Uploads

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Software Vulnerability Research

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Software Vulnerability Manager Web Portal

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Software Vulnerability Manager Agent Interface

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Past Incidents

Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

Scheduled Maintenance - Software Vulnerability Manager

Completed - The scheduled maintenance has been completed.
Mar 30, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 05:00 PDT

Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable during the below maintenance window below:

Dates/Times:
PST: 2023-03-30, 0500
UTC: 2023-03-30, 1200
AEST: 2023-03-30, 2300

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Mar 23, 11:44 PDT

Flexera One - IT Visibility Scheduled Maintenance – North America

Completed - The scheduled maintenance has been completed.
Mar 30, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 00:00 PDT

Scheduled - Flexera will be performing maintenance on Flexera One - IT Visibility in the North American environment which might result in a small delay in data processing during a portion of the maintenance window below:

PDT: Thursday, March 30th 12:00AM – 2:00AM
CDT: Thursday, March 30th 2:00AM – 4:00AM
AEDT: Thursday, March 30th 6:00PM – 8:00PM
Mar 21, 11:14 PDT

Mar 29, 2023

Flexera One - IT Visibility Scheduled Maintenance – Europe

Completed - The scheduled maintenance has been completed.
Mar 29, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 09:00 PDT

Scheduled - Flexera will be performing maintenance on Flexera One - IT Visibility in the EU environment which might result in a small delay in data processing during a portion of the maintenance window below:

CEDT: Wednesday, March 29th 6:00PM – 8:00PM
BST: Wednesday, March 29th 5:00PM – 7:00PM
Mar 21, 11:15 PDT

Mar 28, 2023

SaaS Manager - APAC Environment

Completed - The scheduled maintenance has been completed.
Mar 28, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 11:00 PDT

Scheduled - Flexera will be performing Scheduled Maintenance in the SaaS Manager - APAC environment.

SaaS Manager - APAC environment will be unavailable during the below maintenance window below:

Dates/Times:
UTC: March 28 07:00 PM - March 28 09:00 PM
PDT: March 28 11:00 AM - March 28 01:00 PM
CEST: March 28 08:00 PM - March 28 10:00 PM
AEST: March 29 06:00 AM - March 29 08:00 AM

As a result of this maintenance work, customers will be unable to access SaaS Manager - APAC during this period.
Mar 23, 13:10 PDT

Flexera One - IT Visibility Scheduled Maintenance – Europe

Completed - The scheduled maintenance has been completed.
Mar 28, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 09:00 PDT

Scheduled - Flexera will be performing maintenance on Flexera One - IT Visibility in the EU environment which might result in dashboard becoming unavailable during a portion of the maintenance window below:

CEDT: Tuesday, March 28th 6:00PM – 8:00PM
BST: Tuesday, March 28th 5:00PM – 7:00PM
Mar 21, 11:11 PDT

Flexera One - IT Visibility Scheduled Maintenance – North America

Completed - The scheduled maintenance has been completed.
Mar 28, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 PDT

Scheduled - Flexera will be performing maintenance on Flexera One - IT Visibility in the North American environment which might result in dashboard becoming unavailable during a portion of the maintenance window below:

PDT: Tuesday, March 28th 12:00AM – 2:00AM
CDT: Tuesday, March 28th 2:00AM – 4:00AM
AEDT: Tuesday, March 28th 6:00PM – 8:00PM
Mar 21, 11:12 PDT

Mar 27, 2023

Flexera One - IT Asset Management Europe: Production Release 2022 R2.3

Completed - The scheduled maintenance has been completed.
Mar 27, 14:09 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 11:00 PDT

Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2022 R2.3 in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: March 27 06:00 PM - March 27 08:00 PM
PDT: March 27 11:00 AM - March 27 01:00 PM
CEST: March 27 08:00 PM - March 27 10:00 PM
AEST: March 28 05:00 AM - March 28 07:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 22, 08:07 PDT

Flexera One - IT Asset Management Australia: Production Release 2022 R2.3

Completed - The scheduled maintenance has been completed.
Mar 27, 11:53 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 09:00 PDT

Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2022 R2.3 in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: March 27 04:00 PM - March 27 06:00 PM
PDT: March 27 09:00 AM - March 27 11:00 AM
CEST: March 27 06:00 PM - March 27 08:00 PM
AEST: March 28 03:00 AM - March 28 05:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Mar 22, 08:07 PDT

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

Flexera One - RightScale Self-Service - NA - Slow Response/Errors

Postmortem - Read details
Mar 24, 15:02 PDT

Resolved - Incident Description: On March 14th, we experienced an intermittent issue affecting the RightScale Self-Service Shard 3 instance. Customers may have encountered slow response or internal server errors when attempting to access the RightScale Self-Service Portal. As a result, they may have been unable to launch or manage cloud resources effectively, leading to potential delays or disruptions in their cloud operations.

Priority: P2

Restoration Activity: Technical staff have identified the issue and completed remediation activities. In addition, health checks and monitoring have confirmed services are now stable. This incident has been resolved.
Mar 20, 10:22 PDT

Mar 19, 2023

No incidents reported.

Mar 18, 2023

Flexera Documentation Site Maintenance

Completed - The scheduled maintenance has been completed.
Mar 18, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 01:02 PDT

Scheduled - The Flexera Documentation Site, https://docs.flexera.com, will be undergoing scheduled maintenance during the maintenance window below:

UTC: March 18 08:00 AM - March 18 09:00 PM
PDT: March 18 01:00 AM - March 18 02:00 PM
CEST: March 18 10:00 AM - March 18 11:00 PM
AEST: March 18 06:00 PM - March 19 07:00 AM
Mar 14, 09:05 PDT

Software Vulnerability Manager Disaster Recovery Testing

Completed - The scheduled maintenance has been completed.
Mar 18, 08:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 PDT

Scheduled - Flexera conducts periodic failover tests of the Software Vulnerability Manager (SVM) service. We will be performing failover tests on Saturday, March 18 at 4 AM – 8 AM PDT. The Software Vulnerability Manager service may have brief service outage during the following window as the service fails over to a different Availability Zone:

PDT - Saturday, March 18 at 4 AM to 8 AM
UTC - Saturday, March 18 at 11 AM to 3 PM
AEDT - Saturday, March 18 at 10 PM to Sunday, March 19 at 2 AM

Our SRE Team has a detailed plan to test our automated failover capabilities. If you notice any issues during the failover period or after the activity, please let us know immediately through your normal channels of communication with Flexera. As always, we welcome your feedback. If you have any questions or concerns about the above information, please let your Customer Success Manager, Project Manager, or our Support team know.
Mar 6, 13:07 PST

IT Visibility and Technology Spend Scheduled Maintenance - US and EU

Completed - The scheduled maintenance has been completed.
Mar 18, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:00 PDT

Scheduled - Flexera will be performing maintenance of IT Visibility and Technology Spend in our US and EU instances. IT Visibility and Technology Spend dashboards will be unavailable during the window below.

UTC: March 18th 9:00 AM - 12:00 PM
PST: March 18th 2:00 AM - 5:00 AM
CST: March 18th 4:00 AM - 7:00 AM
AEDT: March 18th 8:00 PM - 11:00 PM
Mar 3, 10:32 PST