Scheduled Maintenance Notification – Self Service, CWF, and CMP Environments for US4 and US3

Scheduled for Jul 5, 06:00 - 08:00 PDT

Scheduled

Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US4 and US3 regions.

Affected Environments:
Self-Service (US3 & US4)
CWF
Cloud Management Platform(CMP)

Maintenance Window:
PDT : July 5th , 06:00 AM - 08:00 AM
UTC : July 5th , 01:00 PM - 03:00 PM
IST : July 5th , 06:30 PM - 08:30 PM
AEDT: July 5th - 6th , 11:00 PM - 01:00 AM

Impact:
During this time, users may experience intermittent issues with the Self Service and CWF consoles, CMP, and Flexera One Automation.

Post maintenance instructions for customers:

Customers utilizing SSO for CM/Self-Service login must update their SAML configurations with the new certificate.
The updated certificate can be accessed from the Rightscale documentation: https://docs.rightscale.com/platform/guides/configuring_sso/#overview

** Important: Please ensure the certificate is downloaded only after the successful completion of the maintenance window.**

We appreciate your understanding and patience during this maintenance window.

Posted Jun 13, 2025 - 03:41 PDT

This scheduled maintenance affects: Legacy Cloud Management (Automation, Cloud Management Dashboard - Shard 3, Cloud Management Dashboard - Shard 4, Self-Service - Shard 3, Self-Service - Shard 4).