Software Vulnerability Manager 2018 Network Outage

Incident Report for Flexera System Status Dashboard

Resolved

Connectivity has been restored. Services are once again fully operational. Thank you for your patience. We will share the result of our RCA once it's completed.
Posted Jan 23, 2019 - 18:19 PST

Update

We believe we have identified root cause. We are working with our networking partners to resolve the issue.
Posted Jan 23, 2019 - 17:40 PST

Update

A routing issue exists preventing our network from communicating with the Internet. We are still attempting to bypass the problem.
Posted Jan 23, 2019 - 17:07 PST

Update

A routing issue exists preventing our network from communicating with the Internet. We are currently attempting to bypass the problem.
Posted Jan 23, 2019 - 16:33 PST

Update

We've identified a networking problem in our data center. We have a technician onsite and multiple teams working to resolve the issue.
Posted Jan 23, 2019 - 15:48 PST

Update

We've identified a networking problem in our data center. We have a technician onsite and multiple teams working to resolve the issue.
Posted Jan 23, 2019 - 14:59 PST

Update

We've identified a networking problem in our data center and have a technician onsite working to resolve the issue.
Posted Jan 23, 2019 - 14:23 PST

Update

We've identified a networking problem in our data center. We have a technician onsite and we are actively working with vendor support to resolve the issue.
Posted Jan 23, 2019 - 13:53 PST

Update

We apologize for the ongoing interruption of service. We have a technician onsite and we are actively working with vendor support to resolve the issue.
Posted Jan 23, 2019 - 13:21 PST

Update

We've identified a networking problem in our data center and have a technician onsite working to resolve the issue.
Posted Jan 23, 2019 - 12:51 PST

Update

We've identified a networking problem in our data center and have a technician onsite working to resolve the issue.
Posted Jan 23, 2019 - 12:19 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 23, 2019 - 11:57 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 23, 2019 - 11:21 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 23, 2019 - 10:52 PST

Identified

Software Vulnerability Manager 2018 is experiencing a network outage. We are working to resolve the issue.
Posted Jan 23, 2019 - 10:50 PST
This incident affected: Software Vulnerability Manager (Software Vulnerability Manager Web Portal, Software Vulnerability Manager Agent Interface).