The update has been successfully rolled out to all affected organizations, and report visibility has been confirmed as restored. The issue is now fully resolved.
Posted Jan 14, 2026 - 06:04 PST
Identified
Incident Description: We have identified a service disruption impacting Flexera One IT Visibility (ITV) in the EU region. Customers may experience issues accessing certain reports, with report outputs appearing as blank.
Priority: P2
Restoration Activity: Technical teams are actively investigating the issue and working to restore full reporting functionality. A probable root cause has been identified, and efforts are underway to implement and release a fix. The situation is being closely monitored, and additional updates will be shared as more information becomes available.
Posted Jan 14, 2026 - 03:42 PST
This incident affected: Flexera One - IT Visibility - Europe (IT Visibility EU).