Our investigation and mitigation efforts have been completed, and the issue has now been resolved. Services are operating as expected, and impacted functionality has been restored.
Our technical teams will continue to closely monitor the platform to ensure ongoing stability and validate continued healthy system behavior.
Posted May 27, 2026 - 00:33 PDT
Update
Our technical teams continue to actively investigate and troubleshoot the issue to determine the underlying cause of the observed behavior. Investigation efforts remain ongoing, with teams reviewing multiple potential contributing factors and analyzing system activity.
At this time, the root cause has not yet been conclusively identified, and work is continuing to isolate and resolve the issue. Further updates will be shared as additional information becomes available.
Posted May 26, 2026 - 23:23 PDT
Update
Investigation is ongoing, and technical teams are continuing to review the timeout behavior and related errors to confirm the root cause and identify the appropriate remediation steps. We will provide another update as more information becomes available.
Posted May 26, 2026 - 18:46 PDT
Investigating
Incident Description: We are investigating an issue affecting Flexera One IT Asset Management in the NAM region. Customers may experience intermittent Beacon-related issues, including timeouts, inventory upload delays, and some Beacon download failures.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and working to identify the appropriate remediation steps. We are monitoring the situation closely and will provide updates as more information becomes available.
Posted May 26, 2026 - 14:49 PDT
This incident affected: Flexera One - IT Asset Management - North America (IT Asset Management - US Beacon Communication).