FlexNet Manager Suite - US Production - Batch Processing Delays

Incident Report for Flexera System Status Dashboard

Resolved

Incident Description:
An issue has been identified which has impacted batch processing tasks causing delays to Import and License Reconciliation tasks. This may cause some customers licensing positions to be out of date by up to a day.

Priority: 2

Impact Start: Wednesday 9:30 am PST
Incident Start: Wednesday 9:30 am PST
incident End: Thursday 10:00 am PST

Restoration activity:
Engineering reverted a Hotfix restoring services in the North American production environment.

Posted Jan 14, 2021 - 10:38 PST

This incident affected: Flexera One - IT Asset Management - North America (IT Asset Management - US Batch Processing System).