Software Vulnerability Research (SVR) - Service Disruption

Incident Report for Flexera System Status Dashboard

Resolved

Technical teams have restored service availability for Software Vulnerability Research (SVR). Recovery actions were implemented to address the service instability, and validation has confirmed that SVR functionality has been restored. We will continue to closely monitor the service to ensure ongoing stability.

A post-mortem report containing additional details, including the root cause and preventative measures, will be published in the coming days.
Posted Jul 29, 2026 - 02:52 PDT

Update

Recovery actions have been implemented; however, the service continues to experience instability under current workload conditions, resulting in ongoing service disruptions. Our teams are actively working to reduce the impact and restore service availability. Further updates will be provided as more information becomes available.
Posted Jul 28, 2026 - 23:02 PDT

Investigating

Incident Description: We are investigating an issue affecting the Software Vulnerability Research (SVR) service. Customers may be experiencing difficulties accessing or using SVR at this time.

Priority: P1

Restoration Activity: Our teams are actively investigating the issue and working to restore service. Mitigation activities are currently underway as we work to bring the service back online. Further updates will be provided as more information becomes available.
Posted Jul 28, 2026 - 21:36 PDT
This incident affected: Software Vulnerability Research.