Incident Description: We identified an issue affecting inventory processing in Flexera One IT Asset Management following the 2026 R1 release in the APAC and Europe environments. As a result, some inventory uploads were not processed successfully, causing inventory data displayed in Flexera One IT Asset Management to be delayed and not reflect the most recently uploaded customer inventory.
Priority: P2
Restoration Activity: Technical teams identified a capacity-related issue affecting inventory processing and performed targeted service restarts across the impacted regions to restore normal processing. Service was restored by June 24, 2026, 11:00 PM PDT, and inventory files are now processing successfully. Our teams are continuing to monitor the platform to ensure sustained stability. A post-mortem report detailing the root cause and preventative measures will be shared once the investigation is complete.
Posted Jun 24, 2026 - 23:54 PDT
This incident affected: Flexera One - IT Asset Management - Europe (IT Asset Management - EU Inventory Upload) and Flexera One - IT Asset Management - APAC (IT Asset Management - APAC Inventory Upload).