Flexera One - IT Visibility - NAM- Error in loading PowerBI reports
Incident Report for Flexera System Status Dashboard
Resolved
Our teams have increased the capacity, which has resolved the issue. The service is now fully restored.
Posted Oct 30, 2024 - 00:43 PDT
Update
We are actively investigating this issue. In the meantime, our team is working to increase capacity to help mitigate the impact on our customers.
Posted Oct 29, 2024 - 22:51 PDT
Investigating
Incident Description: Our teams detected a service disruption impacting IT Visibility Platform , which might be affecting some customers in the NAM region. As a result, the impacted customers may encounter an error message when attempting to load PowerBI reports.

Priority: P2


Restoration activity:
Our technical teams are actively investigating this issue. They are working to restore the services and identify the underlying root cause .
Posted Oct 29, 2024 - 21:45 PDT
This incident affected: Flexera One - IT Visibility - North America (IT Visibility US).