Incident Description: We identified an issue affecting a subset of Flexera One services in the APAC region, which may have resulted in intermittent access issues or failures for some users. The impact was intermittent, and other regions were not impacted. The issue has been resolved, and affected services are operating normally.
Priority: P2
Restoration Activity: Our technical teams investigated the issue and reverted a recent change to restore service. We validated that the affected services are functioning normally and continued monitoring to ensure platform stability. This incident has been resolved.
Posted Jul 03, 2026 - 12:07 PDT
This incident affected: Flexera One - IT Asset Management - APAC (IT Asset Management - APAC Beacon Communication, IT Asset Management - APAC Inventory Upload, IT Asset Management - APAC Login Page, IT Asset Management - APAC Batch Processing System, IT Asset Management - APAC Business Reporting, IT Asset Management - APAC SaaS Manager), Flexera One – APIs – APAC (api.flexera.au), Flexera One - IT Visibility - APAC (IT Visibility - APAC), Flexera One - Cloud Management - APAC (Cloud Cost Optimization - APAC), and Flexera One - Cloud License Management - APAC (Cloud License Management - APAC).