FlexNet Manager Suite authentication services have been operating normally since 11 am PDT 8/26/19.
Posted Aug 27, 2019 - 07:47 PDT
Monitoring
An intermittent authentication issue has been identified and remediated. We are currently monitoring to ensure authentication services remain stable.
Posted Aug 26, 2019 - 13:21 PDT
Identified
An intermittent issue has been identified within the authentication platform used by FlexNet Manager Suite. Support are continuing to investigate this issue.
FlexNet Manager Suite continues to operate normally once customers are successfully logged in.
Posted Aug 26, 2019 - 08:33 PDT
Investigating
FlexNet Manager Suite Cloud Customers are currently experiencing delays when logging on to FlexNet Manager Suite. Support have been engaged and are investigating.
Posted Aug 26, 2019 - 02:23 PDT
This incident affected: Flexera One - IT Asset Management - North America (IT Asset Management - US Login Page) and Flexera One - IT Asset Management - Europe (IT Asset Management - EU Login Page).