Spot Ocean - Intermittent Connectivity Issues

Incident Report for Flexera System Status Dashboard

Resolved

We have not observed any additional occurrences since the original reported impact, and service stability has been maintained. Technical teams completed additional investigation into the intermittent connectivity issues reported earlier today.

Multiple potential correlations were reviewed during the investigation, and final analysis is still pending.

Based on the sustained stability observed and the absence of any recurrence, this incident is now considered resolved. Technical teams will continue monitoring and investigation activities to further understand the behavior observed during the reported impact window, and a formal RCA report will be provided once the analysis has been completed.
Posted Oct 07, 2026 - 19:24 PDT

Monitoring

Based on the sustained stability observed since the originally reported impact window and the absence of any additional reported occurrences, we are moving this incident to Monitoring. Technical teams continue to investigate the underlying cause while service stability is being monitored. Further updates will be provided as more information becomes available.
Posted Oct 07, 2026 - 17:04 PDT

Update

We have not observed any additional occurrences since the originally reported impact window, and service stability has been maintained. Technical teams continue to investigate the underlying cause of the intermittent connectivity issues reported earlier today.
Posted Oct 07, 2026 - 17:03 PDT

Update

We continue to investigate the intermittent connectivity issues previously reported. At this time, no additional occurrences have been observed since the original impact window. Technical teams are actively reviewing available telemetry and investigation findings to determine the underlying cause and validate the overall scope of impact. Further updates will be provided as more information becomes available.
Posted Oct 07, 2026 - 15:23 PDT

Investigating

Incident Description: We are investigating reports of intermittent issues affecting Ocean Kubernetes customers. Some customers have reported receiving alerts related to connectivity between Ocean Kubernetes components and their clusters. Technical teams are actively investigating the scope of impact and any associated service degradation.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the reported behavior, reviewing customer reports, and validating the scope and impact across affected environments. We will provide additional updates as more information becomes available.
Posted Oct 07, 2026 - 13:27 PDT
This incident affected: Spot (Spot API).