IT Visibility - EU and NA - Data Processing has been Delayed
Incident Report for Flexera System Status Dashboard
EU Backlog processing has been completed. The inventory data for both NA and EU is processing in real-time now. This incident has been resolved.
Posted May 06, 2022 - 06:46 PDT
EU Backlog Processing is still ongoing and significant progress has been made in the last hour.
Posted May 06, 2022 - 05:35 PDT
A fix has been implemented successfully. Backlog processing is now complete in NA. EU backlog processing is still in progress.
Posted May 06, 2022 - 04:21 PDT
The issue has been identified and a fix is being implemented.
Posted May 06, 2022 - 03:29 PDT
Incident Description:
Customers may experience delays before inventory data is visible due to a processing backlog. EU data may be up to 9 hours out of date and NA may be up to 3 hours out of date.

Priority: P2

Restoration activity:
Technical teams have been engaged and are currently investigating.
Posted May 06, 2022 - 03:24 PDT
This incident affected: Flexera One - IT Visibility - Europe (IT Visibility EU) and Flexera One - IT Visibility - North America (IT Visibility US).