IT Visibility - EU and NA - Data Processing has been Delayed
Incident Report for Flexera System Status Dashboard
Resolved
EU Backlog processing has been completed. The inventory data for both NA and EU is processing in real-time now. This incident has been resolved.
Posted May 06, 2022 - 06:46 PDT
Update
EU Backlog Processing is still ongoing and significant progress has been made in the last hour.
Posted May 06, 2022 - 05:35 PDT
Update
A fix has been implemented successfully. Backlog processing is now complete in NA. EU backlog processing is still in progress.
Posted May 06, 2022 - 04:21 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 06, 2022 - 03:29 PDT
Investigating
Incident Description:
Customers may experience delays before inventory data is visible due to a processing backlog. EU data may be up to 9 hours out of date and NA may be up to 3 hours out of date.

Priority: P2

Restoration activity:
Technical teams have been engaged and are currently investigating.
Posted May 06, 2022 - 03:24 PDT
This incident affected: Flexera One - IT Visibility - Europe (IT Visibility EU) and Flexera One - IT Visibility - North America (IT Visibility US).