Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted May 28, 2020 - 03:44 PDT
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2020 - 00:27 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 27, 2020 - 17:00 PDT
Scheduled
In July 2019 we notified you about our planned move of Flexnet Manager Suite (FNMS) to Amazon Web Services (AWS). Another email was sent to FNMS administrators on May 6th. The Flexnet Management Suite EU UAT environment will be offline for the maintenance window below as we migrate the environment from our Frankfurt data center to the AWS Frankfurt region.
UTC: 2020-05-28 12:00 am – 8:00 am CEST: 2020-05-28 2:00 am – 10:00 am AEST: 2020-05-28 10:00 am – 6:00 pm
This changes will provide a number of immediate benefits, including:
• increased reliability and scalability for your business-critical tasks • faster delivery of new features while reducing downtime • significant reduction in disaster recovery times
If your company utilizes IP/domain whitelists to control outbound traffic, these will need to be updated in order to access the environment after the move to AWS. You can request the list of domains and IP addresses to be whitelisted by sending a request to Flexnet-Whitelist@flexera.com
The EU production environment will be migrated to the AWS Frankfurt region 6 weeks after UAT. It’s important that customers test their access in UAT during the 6 weeks between the UAT and Production migration. Please report any issues to our customer support team.
Please review the FAQ and detailed security document available via the link below if you have any questions.
This scheduled maintenance affected: Flexera One - IT Asset Management - Europe (IT Asset Management - EU Beacon Communication, IT Asset Management - EU Inventory Upload, IT Asset Management - EU Login Page, IT Asset Management - EU Batch Processing System, IT Asset Management - EU Business Reporting).