Our technical teams are progressing toward a permanent fix. Given the complexity of the defect, full resolution may take additional time. We will share further updates as progress continues. A temporary workaround is in place, with backend corrections applied manually where required.
Posted Feb 20, 2026 - 23:23 PST
Identified
Incident Description: We are currently investigating an issue in Flexera One impacting capability updates . The issue affects a subset of our customers across all regions intermittently. Affected customers may observe missing Dashboards in the Flexera One UI. Customers whose capabilities are active and not expired are not affected.
Priority: P2
Restoration Activity: Our teams are actively investigating the issue, which has been identified as a defect. Our technical teams are actively working toward implementing a permanent resolution. A temporary workaround is available. Where necessary, our teams can manually apply corrections in the backend. For urgent requests, please raise an SQ (Service Request), and our support teams will prioritize assistance accordingly.
We will continue to provide updates as more information becomes available.
Posted Feb 20, 2026 - 08:59 PST
This incident affects: Flexera One - IT Visibility - North America (IT Visibility US), Flexera One - IT Visibility - Europe (IT Visibility EU), Flexera One - IT Visibility - APAC (IT Visibility - APAC), Flexera One - IT Asset Management - North America (IT Asset Management - US Business Reporting), Flexera One - IT Asset Management - Europe (IT Asset Management - EU Business Reporting), and Flexera One - IT Asset Management - APAC (IT Asset Management - APAC Business Reporting).