Issue Description: Our teams earlier identified a service degradation affecting a subset of customers using Flexera One IT Asset Management in the APAC region. While backend systems remained operational throughout the incident, some users may have encountered issues accessing the application interface and error messages.
Priority: P2
Restoration Activity: Our technical teams were promptly engaged and identified that the issue was caused by scheduled maintenance activity. Although the maintenance was completed within the planned window, post-maintenance monitoring revealed that some Web UI pages were not behaving as expected. Customers may have experienced intermittent issues .
The underlying issue has been resolved, and all pages are now functioning normally. Our teams will continue to monitor the service to ensure ongoing stability.
Posted Oct 06, 2025 - 21:39 PDT
This incident affected: Flexera One - IT Asset Management - APAC (IT Asset Management - APAC Login Page).