We have reverted the change across all regions to restore functionality. Following the rollback, our health checks have confirmed that all affected services are now fully operational. This incident has been resolved.
Posted Oct 08, 2024 - 08:36 PDT
Identified
Our investigations have identified a recent update as the cause of the disruption. Our technical team is currently working on reverting the change. We will keep you informed with updates as progress is made.
Posted Oct 08, 2024 - 07:20 PDT
Investigating
Incident Description: We have detected a service disruption affecting our Technology Intelligence Platform, which may be impacting customers in the NAM, APAC, and EU regions. As a result, affected users are currently unable to load PowerBI reports.
Priority: P2
Restoration activity: Our technical teams are actively investigating this issue. They are working to restore the services and identify the underlying root cause .
Posted Oct 08, 2024 - 05:48 PDT
This incident affected: Flexera One - IT Visibility - North America (IT Visibility US), Flexera One - IT Visibility - Europe (IT Visibility EU), and Flexera One - IT Visibility - APAC (IT Visibility - APAC).