After extended monitoring, we have confirmed that the issue has been resolved and services remain stable.
Posted Dec 04, 2025 - 23:13 PST
Monitoring
As part of the restoration efforts, our teams provisioned alternative infrastructure, which has returned services to normal operation. We will continue to investigate the root cause and share further details in a post-mortem report.
Posted Dec 04, 2025 - 21:51 PST
Investigating
Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.
Priority: P1
Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.
Posted Dec 04, 2025 - 21:02 PST
This incident affected: Flexera One - IT Visibility - North America (IT Visibility US), Flexera One - Cloud License Management - North America (Cloud License Management - US), Flexera One - IT Asset Management - North America (IT Asset Management - US Login Page), and Flexera One - Cloud Management - North America (Cloud Cost Optimization - US).