FlexNet Manager Cloud North America - License Consumption Calculated Incorrrectly

Incident Report for Flexera System Status Dashboard

Resolved

If you are using the US Production instance of FlexNet Manager Suite, you may experience a significant change to your license position where it is no longer displaying some or all consumption. This is caused by the removal of the link(s) between evidence records and applications. This change will have occurred between Friday March 1 and Saturday March 2. The cause of this change has been identified and resolved. Your license consumption will return to normal following the next full license reconciliation. A full analysis of this incident is underway to ensure that it will not occur again.

Posted Mar 01, 2019 - 22:07 PST

This incident affected: Flexera One - IT Asset Management - North America (IT Asset Management - US Beacon Communication).