Customers with multiple Beacon Servers have downgraded to version 13.4.0.12 to mitigate this issue. Customers using a single Beacon Server running 13.5.015 are not impacted by this issue.
Posted Jul 02, 2019 - 18:11 PDT
Investigating
We are currently investigating an issue preventing customers with multiple Beacon Servers, using version 13.5.0.15, from reporting inventory. This issue does not impact customers using a single Beacon Server running 13.5.015.
We are currently investigating a fix for this issue and recommend customers with multiple Beacon Servers remain on version 13.4.0.12. Customers with multiple Beacon Servers can downgrade to version 13.4.0.12 to mitigate this issue.
Posted Jun 28, 2019 - 14:28 PDT
This incident affected: Flexera One - IT Asset Management - North America (IT Asset Management - US Inventory Upload) and Flexera One - IT Asset Management - Europe (IT Asset Management - EU Inventory Upload).